Telford Central (TFC)

Managed by West Midlands Railway 

 
Telford Central station
Euston Way
Telford
Shropshire
TF3 4LZ
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee kiosk

  • ATM machine

  • Toilets

    Toilets The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Telford Central

Stations made easy

Route planning around the station including maps and platforms

Show [TFC] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
40
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Indigo
Phone number
0330 1235 247
Address
-
-
Email address
customersupport.uk@parkindigo.com
Note
Website: https://uk.parkindigo.com/en/west-midlands-trains
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
182  with 14 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£5.50
Off peak rate
£3.70
Saturday rate
£3.70
Sunday rate
£3.70
Weekly rate
£19.00
Monthly rate
£63.00
Annual rate
£599.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Telford Central (TFC)Station Oakengates 01952 616161 Telford 01952 610808 Central Cars 01952 501050 Please refer to station operator. Long route between platforms via ramp and public footpath.

Accessible taxis

Accessible taxis are available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 19:00
Saturday 06:00 - 19:00
Sunday 10:00 - 17:00

None

Location

A Ticket Vending Machine is located outside the booking hall.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
No
Customer Services
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: At the public service bus stop outside the front of the station.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Coffee kiosk
Toilets
Yes
Toilets Location
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes


This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Staff help available opening times
Monday - Friday 06:00 - 19:00
Saturday 06:00 - 19:00
Sunday 10:00 - 17:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access through Booking Hall to Birmingham Platform from car park and station forecourt. Additional 2 side entrances give level access direct to Birmingham Platform. Level access from entrance on South West side of station to Platform 2 (trains to Shrewsbury). Only access between platforms is via public pedestrian overbridge - ramp up from Platform 2 side is 100m long. Ramp down to Platform 1 side is 80m long. Alternative route via 27 steps down to station forecourt. Step-free route between platforms is 235m. Second entrance to Platform 2 has 6 steps, third entrance has 40 steps. Additional station entrance to Platform 1 at far end of Platform with 1 steps. Booking Hall has heavy swing doors.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
Show [TFC] route

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