Telford Central (TFC)
Managed by London Midland
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee kiosk -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Telford Central
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Indigo
- Phone number
- 0870 060 4416
- Address
-
-
-
- Email address
- comments@londonmidlandparking.com
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 182 with 14 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £5.40
- Off peak rate
- £3.60
- Saturday rate
- £3.60
- Sunday rate
- £3.60
- Weekly rate
- £18.40
- Monthly rate
- £61.00
- Annual rate
- £582.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
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Telford Central (TFC)Station Oakengates 01952 616161 Telford 01952 610808 Central Cars 01952 501050 Please refer to station operator. Long route between platforms via ramp and public footpath.
- Accessible taxis
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Accessible taxis are available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 19:00
Saturday 06:00 - 19:00
Sunday 10:00 - 17:00
None
- Location
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A Ticket Vending Machine is located outside the booking hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- No
- Customer Services
- We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: At the public service bus stop outside the front of the station.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Refreshment facilities
- Yes
- Coffee kiosk
- Toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
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A National Key Scheme/ Radar Key is available from station staff. If you wish to purchase your own key, contact Disability Rights UK on 020 7250 8191 or 8181; website: https://crm.disabilityrightsuk.org/ email: enquiries@disabilityrightsuk.org
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0924260
- Staff help available
- Yes
-
Please note that staff help is only available when the ticket office is open.
To ensure that we provide you with the best service possible, we advise customers who require assistance to pre-book. We recommend booking 24 hours in advance (you can book further in advance if you wish). We will always aim to assist customer whether you have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Level access through Booking Hall to Birmingham Platform from car park and station forecourt. Additional 2 side entrances give level access direct to Birmingham Platform. Level access from entrance on South West side of station to Platform 2 (trains to Shrewsbury). Only access between platforms is via public pedestrian overbridge - ramp up from Platform 2 side is 100m long. Ramp down to Platform 1 side is 80m long. Alternative route via 27 steps down to station forecourt. Step-free route between platforms is 235m. Second entrance to Platform 2 has 6 steps, third entrance has 40 steps. Additional station entrance to Platform 1 at far end of Platform with 1 steps. Booking Hall has heavy swing doors.
- Wheelchairs available
- No
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