West Byfleet (WBY)
Managed by South Western Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Shops
West Byfleet
Getting to and from the station
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Platform 1 car park, platform 3 exit
- Storage spaces
- 210
- Storage CCTV
- Yes
- Car Park
- Main
- Note
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 290 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £4.70
- Saturday rate
- £0.00
- Sunday rate
- £0.00
- Weekly rate
- £23.10
- Monthly rate
- £68.20
- 3 Monthly rate
- £204.60
- Annual rate
- £682.50
-
Bank Holiday £4.00
- CCTV Coverage
- Yes
- Car Park
- Premium
- Note
-
Premium Season Ticket Holders ONLY
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 40 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- 3 Monthly rate
- £235.20
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 20:00
Saturday 06:30 - 20:00
Sunday 09:10 - 16:40
- Location
-
Outside ticket office and on Platform 3
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:30 - 20:00
Saturday 06:30 - 20:00
Sunday 09:10 - 16:40
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus Stop A, Station Approach next to Enterprise House.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- No
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
-
The London bound platform has step free access from the entrance ot the station.
Access to platform 2 is via the lifts that are available 24 hours a day.
- Wheelchairs available
- No
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