Watford Junction (WFJ)
Watford Junction station, Station Road, Watford, Hertfordshire, WD17 1EU
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:30 - 23:00
- Opening Hours,Saturday: 05:30 - 23:00
- Opening Hours,Sunday: 06:30 - 22:30
Booking Office and Travel Centre
Location
Ticket Vending Machines are located in the Booking Hall, also one on platform 9.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Ticket Vending Machines are located in the Booking Hall.
Height adjusted ticket office counter
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
To obtain an Oyster card you need to go to the corner shop on Woodford Road by the station entrance, or Watford High Street LOROL station.
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:30 - 23:00
- Information Services Opening Times,Saturday: 05:30 - 23:00
- Information Services Opening Times,Sunday: 06:30 - 22:30
Staff Help Available
- Staff Help Available,Monday to Friday: Available
- Staff Help Available,Saturday to Sunday: Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Watford Junction Station is accredited by the Secure Station Scheme**
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 09:00 - 17:00
Trolleys
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Ticket Vending Machines are located in the Booking Hall.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Closed until further notice
Seating area
Available
Induction loop pay phones
Available
Public telephones are accessible on platform 6
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available
Impaired mobility set down/pick-up point available
Available
2 x 20 minute accessible bays at front of station
Accessible spaces
19 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The bays at the drop-off and/or pick-up point and/or waiting area measure 2.4 x 4.8m & 1.2m zone front & at least 1 side
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: Available
- Staff help available,Saturday to Sunday: Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: Available
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on Platform 6. The toilet facilities are available: Monday - Sunday 04:00-23:00. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Saturday 04:00-14:00 and Sunday 06:00-14:00.
Accessible Toilets
Available
Baby Changing
Available
Female toilets
Waiting Rooms
Available
Closed until further notice
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Operator
SABA UK
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
746 spaces
Accessible spaces
19 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Impaired mobility set down/pick up points available
Available
2 x 20 minute accessible bays at front of station
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £7.00
- Rate per day £10.00
- Rate on Saturday £7.00
- Rate on Sunday £7.00
- Rate per week £38.80
- Rate per month £143.00
- Rate per 3 months £353.80
- Rate per year £1290.00
Notes
You’ll be able to pay for parking in the following ways:
The Pay on Foot machine(s) located within the car park (where applicable)
Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
ATM
Available
Refreshment Facilities
Available
Shops
Available
Public Telephones
Yes
Accessible Public Telephones
Available
Public telephones are accessible on platform 6
Post Boxes
Available
Bicycle Storage
Spaces
354 spaces
Type of Storage
Stands
Location
Station forecourt
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles will operate from Bus Stop 1.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Information to plan your onward journey is available in a printable format here
Bus connections to Heathrow Airport
