Watford Junction (WFJ)
Managed by London Northwestern Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 6. The toilet facilities
are available: Monday - Sunday 04:00-23:00. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Saturday 04:00-14:00 and Sunday 06:00-14:00. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Shops
Watford Junction
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Station forecourt
- Storage spaces
- 354
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Indigo
- Phone number
- 0330 1235 247
- Address
-
-
-
- Email address
- customersupport.uk@parkindigo.com
- Note
- Website: https://uk.parkindigo.com/en/west-midlands-trains
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 750 with 10 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Free of charge
- No
- Daily rate
- £8.20
- Off peak rate
- £6.00
- Saturday rate
- £6.00
- Sunday rate
- £6.00
- Weekly rate
- £33.60
- Monthly rate
- £135.00
- 3 Monthly rate
- £334.00
- Annual rate
- £1218.00
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are available
- Impaired mobility set down / pick up points available
- Yes
-
2 x 20 minute accessible bays at front of station
- Airport
-
Bus connections to Heathrow Airport
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 06:30 - 22:30
Booking Office and Travel Centre
- Location
-
Ticket Vending Machines are located in the Booking Hall, also one on platform 9.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Ticket Vending Machines are located in the Booking Hall.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
-
To obtain an Oyster card you need to go to the corner shop on Woodford Road by the station entrance, or Watford High Street LOROL station.
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 06:30 - 22:30
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please note all lost property is sent to London Euston Station
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Watford Junction Station is accredited by the Secure Station Scheme**
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from bay 1 of the bus station at the side of the railway station.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are accessible - on concourse and platforms 6 and 9
- Post box
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 6. The toilet facilities
are available: Monday - Sunday 04:00-23:00. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Saturday 04:00-14:00 and Sunday 06:00-14:00. - Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248997 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
- If you need assistance from station staff, please contact our Passenger Assist team helpline on 0800 024 8997 at least 24 hours before your journey. If you do not book assistance we will always try and assist as soon as staff are available.
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Level access from main entrance to subway. Lifts to platforms 1 to 4 and 6 to 10, also 24 steps up to platforms.
Platform 11 can be accessed step-free via platform 10 and walking route via pathway behind buffer stop.
- Wheelchairs available
- Yes
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