Wilmslow (WML)
Wilmslow station, Station Road, Wilmslow, Cheshire, SK9 1BU
Station Information
Ticket Office
Opening Hours
- Opening Hours,Tuesday to Friday: 06:00 - 20:00
- Opening Hours,Saturday: 07:00 - 20:00
- Opening Hours,Sunday: 08:00 - 19:00
Location
Ticket Machines are located in the Booking Office
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Staff Help Available
- Staff Help Available,Monday to Sunday: 05:00 - 00:00
Staff help available from 0500 to midnight everyday.
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
This station only has tactile paving on platforms 1, 3 and 4 only - Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Sunday: 05:00 - 00:00
Staff help available from 0500 to midnight everyday.
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
These toilets are available 0530-0000 (note - push button access)
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
120 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £2.00
- Rate per day £8.80
- Rate per week £35.20
- Rate per month £135.00
- Rate per year £1408.00
Notes
Up to 2 hours (No Return) £2.20
Up to 4 Hours (No Return) £4.40
Premium Parking (available at the front of the station)
Daily Rate £13.20
Weekly: £52.80
Monthly: £203
Annual: £2,112
Up to 2 hours (No Return) £3.30
Up to 4 hours (No Return) £6.60
Overnight Parking £3.30
Refreshment Facilities
Available
small coffee shop located adjacent to station entrance.
Public Telephones
Yes
Bicycle Storage
Spaces
30 spaces
Type of Storage
Stands
Location
Opposite station building
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick up & drop off from the bus stop in the station car park
What3words - small.fall.prep
Busline 0871 200 2233
Not available at this station.
