Woolwich Arsenal (WWA)

Managed by Southeastern 

 
Woolwich Arsenal station
Woolwich New Road
Woolwich
Greater London
SE18 6EU
 

Station facilities

  • Station seating facilities

    Station seating facilities in booking hall only available when staff are present
  • Trolleys

  • Refreshments

    Note Coffee shop
  • ATM machine

    ATM machine
  • Toilets

    Toilets Platform 1
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops dry cleaner
 
 

Woolwich Arsenal

Stations made easy

Route planning around the station including maps and platforms

Show [WWA] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage spaces
8
You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV
No
Car Park
Station Car Park
Operator
Indigo Park Solutions UK Limited
Phone number
03301 235 247
Email address
customersupport.uk@parkindigo.com
Note

From 1st June - new off peak evening rate (after 18:00) - £1.50

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
11  with 3 accessible spaces available
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space 
Free of charge
No
Daily rate
£5.80
Off peak rate
£5.20
Saturday rate
£4.00
Sunday rate
£1.00
Weekly rate
£25.80
Monthly rate
£97.50
3 Monthly rate
£290.00
6 Monthly rate
£571.20
Annual rate
£1041.80

From 1st June - new off peak evening rate (after 18:00) - £1.50

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:40 - 20:05
Saturday 06:10 - 20:05
Sunday 06:40 - 21:10

staff may not always be available during staffing times

Location

On way in to access trains

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note
Counters can be raised or lowered to suit all customers
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
Penalty fares
Penalty fares apply for Southeastern 
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
YES 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day

Staff may not always be available during staffing times

 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
On platform
Lost Property
Yes
Southeastern Customer Services
0345 322 7021
Customer Services
0345 322 7021
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Outside of the station 

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not wheelchair accessible

Refreshment facilities
Yes
Coffee shop
Shops
Yes
Type of shops available
dry cleaner
Toilets
Yes
Toilets Location
Platform 1
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Platform 1 
National key toilets
Yes
National key toilets location
Platform 1
Waiting Rooms
Yes
Waiting rooms location
in booking hall only available when staff are present
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0345 322 7021 or Textphone 0800 783 4548
Staff help available
Yes
Staff may not always be available during staffing times - booking in advance is advised although not compulsory
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step free access to both platforms via lifts from new DLR station.
Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Station Map

 
Station plan

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Stations made easy
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