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Last updated:Today at 11:00
Train companies affected:Avanti West Coast, London Northwestern Railway, London Overground, Southern

Liverpool Central (LVC)

Liverpool Central station, Ranelagh Street, Liverpool, Merseyside, L1 1JT

Some lifts to the Northern Line are out of order at Liverpool Central station.

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: Merseyrail

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 05:25 - 00:16
  • Opening Hours,Sunday: 07:45 - 00:16

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Location

Station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

No

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:25 - 00:16
  • Information Services Opening Times,Sunday: 07:45 - 00:16

Staff Help Available

  • Staff Help Available,Monday to Saturday: 05:25 - 00:16
  • Staff Help Available,Sunday: 07:45 - 00:16

Customer Help Points

Yes

Help points available inside ticket barriers, in passage ways and on all platforms.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform” All platforms can be accessed via lift

Ticket barriers and gates

Available

Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Unavailable

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Unavailable

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 05:25 - 00:16
  • Staff help available,Sunday: 07:45 - 00:16
Customer Help Points

Yes

Help points available inside ticket barriers, in passage ways and on all platforms.

Helpline
  • Helpline,Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Unavailable

Liverpool Central Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.

Liverpool Central Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.

The toilets are located on the Station Concourse. The National key toilets are located next to the public toilets on the Station Concourse; these toilets are operated by a radar key.

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

Unavailable

Seating Area

Available

ATM

Available

Refreshment Facilities

Available

Food vending machine

Shops

Available

Shoe repairer Wide range of shops Convenience store Passport Photo Booth

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

Spaces

58 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Type of Storage

Stands

Location

Next to Mail entrance

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

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