Journeys to / from London Underground / DLR / Heathrow stations

The journey you've requested includes travel to or from one of the following types of stations:

  • London Underground
  • Docklands Light Railway (DLR)
  • Heathrow Airport

Unfortunately it's not currently possible for us to transfer this information to the train company who will sell you the tickets.

What can you do?

To purchase your tickets, replan your journey to / from London instead of the Underground / DLR station. When you click Buy Now, you will be transferred to the train company who's most appropriate for that journey.

For London Underground / Docklands Light Railway stations

On their website, you should edit the journey and plan it to or from the London Zone that your station is in. For a map of all stations by zone, please see this page.

For Heathrow Airport stations

On their website, you should edit the journey and plan it to or from the Airport location that you require.

What are we doing about it?

In conjunction with the ticket retailing companies, National Rail Enquiries are currently developing a solution to this problem. Please accept our apologies in the meantime for the inconvenience caused.

To keep updated on this issue, or if you need help, please join the discussion on our Get Satisfaction topics for London Underground / DLR and Heathrow Airport.