Greater Anglia (LE)

14/08/2017 13:11:54
https://www.greateranglia.co.uk/

Information last updated 07 April 2018 19:12

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Friday 09:00 - 17:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
No trains between London Stratford and Cheshunt via Tottenham Hale on Saturday 7 and Sunday 8 July
Buses replace trains between Audley End / Stansted Airport and Cambridge until 09:40 on Sunday 8 July
Buses replace trains between Ipswich and Felixstowe from 18:50 on Saturday 7 July and all day on Sunday 8 July
Amended late night services between Colchester and Clacton-on-Sea / Walton-on-the-Naze from Monday 2 to Wednesday 4 July
Buses replace trains between Hackney Downs and Cheshunt via Seven Sisters after 22:45 from Monday 02 to Thursday 05 July
Amended service to / from London Liverpool Street via Hackney Downs until approximately 09:50 on Sunday 1 July
Amended early morning service between Norwich and Lowestoft / Great Yarmouth on Sunday 1 July
Amended 23:30 London Liverpool Street to Norwich service on Saturday 30 June
Buses replace trains between Ipswich and Felixstowe from 18:50 on Saturday 30 June and all day Sunday 1 July
Amended 23:30 London Liverpool Street to Norwich service from Monday 25 to Wednesday 27 June
Buses replace trains between Ipswich and Stowmarket / Bury St Edmunds from Saturday evening on 23 June until 12:55 on Sunday 24 June
No trains between Hackney Downs / Lea Bridge and Cheshunt on Saturday 23 and Sunday 24 June
Buses replace trains between Ipswich and Felixstowe from 18:50 on Saturday 23 and Sunday 24 June
Amended late night / early morning services between London Liverpool Street and Cheshunt via Seven Sisters from Tuesday 19 to Friday 22 June
Buses replace trains between Ipswich and Felixstowe from 18:50 from Saturday 16 and Sunday 17 June
Buses replace trains between Colchester and Stowmarket on Sunday 10 June
No trains between Hackney Downs and Cheshunt / Enfield Town via Seven Sisters on Saturday 9 and Sunday 10 June
Buses replace trains between Ipswich and Woodbridge / Felixstowe from 18.50 on Saturday 9 and all day Sunday 10 June
No service to or from London Liverpool Street via Stratford until 08:05 on Sunday 3 June
Amended service between London Liverpool Street and Stansted Airport / Cambridge on Sunday 3 June
Buses replace late night / early morning services between Witham and Colchester on Monday 4 and Tuesday 5 June
Reduced service at Ipswich from 18:50 from Saturday 2 and all day Sunday 3 June
Amended service to and from London Liverpool Street via Tottenham Hale on Sunday 27 May
Buses replace trains between Stratford and Ingatestone / Billericay from Saturday 26 until Monday 28 May
Buses replace trains between Ipswich and Felixstowe from 18:50 Saturday 26 until Monday 28 May
No trains between Hackney Downs / Lea Bridge and Cheshunt on Sunday 20 May
Buses replace trains between Manningtree and Ipswich on Sunday 20 May
No late night trains between London Liverpool Street and Enfield Town / Cheshunt via Seven Sisters each night from Monday 21 to Thursday 24 May
Buses replace trains between Ipswich and Woodbridge / Felixstowe from 18.50 on Saturday 19 and all day Sunday 20 May
Buses replace late night services between Bishops Stortford and Cambridge from Monday 14 to Thursday 17 May
Buses replace late night trains between Ipswich and Norwich from Monday 14 to Wednesday 16 May
Buses replace late night trains between Shenfield and Southminster / Hockley on Monday 14, Wednesday 16 and Thursday 17 May
Amended Greater Anglia service via Seven Sisters on Saturday 12 and Sunday 13 May
Reduced service at Ipswich from 18.50 on Saturday 12 and all day on Sunday 13 May
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 28 and Sunday 29 April
Buses replace trains between Shenfield and Hockley / Southminster after 22:25 each night from Monday 8 until Thursday 10 May
Buses replace trains between Audley End and Stansted Airport until 09:40 on Sunday 6 May
Buses replace trains between Peterborough and Ely from Saturday 5 until Monday 7 May
Buses replace trains between Shenfield and Southend Victoria / Southminster from Saturday 5 to Monday 7 May
Buses replace trains between Ipswich and Felixstowe from 18:50 on Saturday 5 until Monday 7 May
Buses replace trains between Peterborough and Ely on Sunday 29 April
Amended 00:18 and 00:46 London Liverpool Street to Colchester service from Tuesday 24 to Thursday 26 April
Buses replace late night services between Wickford and Southminster, and between Shenfield and Southend Victoria from Monday 23 until Thursday 26 April
Buses replace trains between Norwich and Lowestoft on Sunday 22 April
Buses replace trains between Ely and Peterborough / Kings Lynn / Brandon on Sunday 22 April
No trains between Lea Bridge and Enfield Lock on Saturday 21 and Sunday 22 April
Buses replace trains between Ipswich and Felixstowe from 18:50 on Saturday 21 April and all day on Sunday 22 April