Greater Anglia (LE)

16/10/2016 14:50:49
https://www.greateranglia.co.uk/

Information last updated 17 February 2017 09:15

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Friday 09:00 - 17:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Ely and Peterborough on Sunday 14 May
Buses replace trains between Marks Tey and Ipswich / Harwich Town on Sunday 14 May
Buses replace early morning trains between Stansted Airport and Cambridge on Sunday 7 May
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 13 May and Sunday 14 May
Amended service between Colchester and Manningtree on Monday 15 May to Wednesday 17 May from 21:40
Buses replace trains between Thetford and Norwich on Sunday 7 May
Amended late night Greater Anglia service between Colchester and Clacton-on-Sea on Tuesday 9 and Wednesday 10 May
Amended late night Greater Anglia service between Hackney Downs and Cheshunt from Monday 8 to Thursday 11 May
Amended Greater Anglia service between Colchester and Manningtree on Monday 8 to Wednesday 10 May from 21:40 each night
Buses replace trains between Norwich and Ipswich / Great Yarmouth / Lowestoft until 07:45 on Sunday 07 May
Buses replace trains between Ely and Peterborough on Sunday 07 May
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 6 and Sunday 7 May
Amended service between Ipswich and Cambridge / Norwich each night from Tuesday 2 to Thursday 4 May
No trains between Hackney Downs and Cheshunt via Tottenham Hale on Sunday 16 and Monday 17 April
Amended service between Tottenham Hale / Stratford and Stansted Airport / Hertford East on Sunday 30 April and Monday 1 May
Buses replace trains between Norwich and Sheringham on Sunday 16 April
No trains between London Liverpool Street and Ingatestone / Billericay from Saturday 29 April until Monday 1 May
Amended service between Ipswich and Norwich each night from 21:40 Monday 24 to Wednesday 26 April
No trains via Tottenham Hale and Lea Bridge each night from 23:10 from Monday 24 to Thursday 27 April
Buses replace trains between Ipswich and Norwich / Ely / Cambridge on Saturday 22 and Sunday 23 April
No trains to / from London Liverpool Street from Saturday 15 until Monday 17 April
Buses replace trains between Broxbourne and Audley End until 09:10 Sunday 9 April
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 11 to Thursday 13 April
Amended 22:17 Ipswich to Lowestoft service from Monday 10 to Thursday 13 April
Buses replace trains between Peterborough and Ely on Sunday 9 April
No trains between London Liverpool Street and Barking / Ingatestone / Billericay on Saturday 8 and Sunday 9 April
Buses replace trains between Colchester and Witham from 21:20 each night from Monday 3 to Thursday 6 April
Buses replace trains between Ipswich and Felixstowe on Sunday 2 April
No Greater Anglia service between London Liverpool Street and Witham / Wickford on Sunday 2 April
Amended service between Tottenham Hale / Lea Valley and Stansted Airport / Hertford East on Saturday 1 and Sunday 2 April
Buses replace trains between Ely and Cambridge on Saturday 1 and Sunday 2 April
Amended service between Tottenham Hale / Lea Valley and Stansted Airport / Hertford East on Saturday 25 and Sunday 26 March
No Greater Anglia service between London Liverpool Street and Ingatestone / Southend Victoria on Saturday 25 and Sunday 26 March
No late night trains between Hackney Downs and Cheshunt via Seven Sisters from Monday 27 to Thursday 30 March
Amended service between Tottenham Hale / Lea Valley and Stansted Airport / Hertford East on Saturday 18 and Sunday 19 March
No Greater Anglia service between London Liverpool Street and Ingatestone / Southend Victoria on Saturday 18 and Sunday 19 March
Amended Greater Anglia service between Cambridge Heath and Cheshunt after 23:10 each night from Monday 13 to Thursday 16 March
No Greater Anglia service between Stratford and Tottenham Hale until 18:00 on Sunday 5 March
Amended 22:17 Ipswich to Lowestoft service from Monday 13 to Thursday 16 March
Amended service between Tottenham Hale / Lea Valley and Stansted Airport / Hertford East on Saturday 11 and Sunday 12 March
Buses replace trains between Saxmundham / Norwich and Lowestoft on Saturday 11 and Sunday 12 March
No Greater Anglia service between London Liverpool Street and Ingatestone / Billericay on Saturday 11 and Sunday 12 March
Amended 22:17 Ipswich to Lowestoft service on Monday 6, Wednesday 8 and Thursday 9 March
No trains at Reedham on Saturday 4 and Sunday 5 March
No trains to / from London Liverpool Street on Saturday 4 and Sunday 5 March
No Greater Anglia service between London Liverpool Street and Witham / Wickford on Saturday 25 and Sunday 26 February
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Monday 27 February to Wednesday 01 March
Buses replace trains between Norwich and Lowestoft on Saturday 25 and Sunday 26 February