Abellio Greater Anglia (LE)

14/09/2014 12:20:11
http://www.abelliogreateranglia.co.uk

Information last updated 17 September 2014 14:53

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
11th Floor
1 Stratford Place, Montfitchet Road
London

E20 1EJ
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
-
Primary Phone
03456007245
Fax
01603 675243
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel

 

Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
anc_AssistedWebAddress
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales

 

Phone
03456007245
Address



Group Travel

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended Abellio Greater Anglia services from Monday 5 to Friday 9 January 2015
Buses replace trains between Stowmarket and Ely / Cambridge on Saturday 10 and Sunday 11 January 2015
No trains between Bethnal Green / Cheshunt / Chingford and Clapton / Enfield Town until 09:50 on Sunday 11 January 2015
Buses replace trains between Broxbourne and Harlow Town / Bishops Stortford / Hertford East on Saturday 10 and Sunday 11 January 2015
Amended service between London Liverpool Street and Shenfield from approximately 21:00 on Saturday 10 January 2015
Buses replace trains between Manningtree and Harwich Town on Sunday 11 January 2015
Buses replace trains between Billericay and Southend Victoria / Southminster on Saturday 10 and Sunday 11 January 2015
Buses replace trains between Stowmarket and Norwich on Saturday 10 and Sunday 11 January 2015
Amended service between Chelmsford and Colchester until 08:25 and from 23:35 on Sunday 28 December 2014
Buses replace trains between Ipswich and Cambridge / Ely on Sunday 28 December 2014
Buses replace trains between Norwich and Great Yarmouth via Lingwood and Acle on Sunday 9 November 2014
Buses replace trains between Norwich and Great Yarmouth via Lingwood and Acle on Sunday 2 November 2014
No trains between London Liverpool Street / Stratford and Cheshunt via Tottenham Hale until 09:00 on Saturday 3 and Sunday 4 January 2015
Buses replace trains between Ipswich and Ely / Cambridge on Saturday 3 and Sunday 4 January 2015
Buses replace trains between Norwich and Diss from 23:20 Saturday 3 until 12:00 Sunday 4 January 2015
Buses replace trains between Broxbourne and Stansted Airport on Saturday 3 and Sunday 4 January 2015
Amended timetable between London Liverpool Street and Shenfield from 21:25 on Saturday 3 January 2015
Buses replace trains between Billericay and Southend Victoria / Southminster on Saturday 3 January 2015
Buses replace trains between Ipswich and Felixstowe / Stowmarket / Woodbridge on Sunday 2 November 2014
Amended timetable between London Liverpool Street and Shenfield on Saturday 27 December 2014
No trains between Stratford and Tottenham Hale on Sunday 14 December 2014
Amended service between London Liverpool Street and Shenfield / Southend Victoria on Saturday 13 December 2014
Buses replace trains between Thorpe-le-Soken and Walton-on-the-Naze on Saturday 13 and Sunday 14 December 2014
Buses replace trains between London Liverpool Street and Enfield Town / Cheshunt each night from Monday 8 to Thursday 11 December 2014
No trains between Bethnal Green and Chingford / Enfield Town until 09:50 on Sunday 7 December 2014
No trains between Norwich and Brundall until 07:45 on Sunday 7 December 2014
Reduced service between London Liverpool Street and Shenfield / Southend Victoria on Saturday 6 December 2014
Amended 23:30 London Liverpool Street to Norwich from Monday 1 to Wednesday 3 December 2014
No trains between London Liverpool Street / Stratford and Cheshunt via Tottenham Hale until 08:30 on Sunday 30 November 2014
Buses replace trains between Norwich and Ipswich until 08:00 on Sunday 30 November 2014
No trains between London Liverpool Street and Chingford / Cheshunt via Tottenham Hale each night after 23:45 from Monday 24 to Thursday 27 November 2014
No trains between Tottenham Hale and Hertford East / Bishops Stortford until 07:00 on Sunday 23 November 2014
Buses replace trains between Manningtree and Stowmarket until 08:30 on Sunday 23 November 2014
No trains between London Liverpool Street and Stratford on Saturday 22 and Sunday 23 November 2014
No trains via Tottenham Hale on Saturday 22 and Sunday 23 November 2014
Buses replace trains between Bishops Stortford and Cambridge until 08:20 on Sunday 16 November 2014
Buses replace trains between Marks Tey and Ipswich until 08:30 on Sunday 16 November 2014
No trains via Tottenham Hale on Saturday 15 and Sunday 16 November 2014
No trains to / from Stansted Airport on Sunday 9 November 2014
No trains via Tottenham Hale on Saturday 8 and Sunday 9 November 2014
No trains between Stratford and Tottenham Hale on Sunday 2 November 2014
Buses replace trains between Ingatestone / Billericay and Gidea Park / London Liverpool Street until 08:00 on Sunday 2 November 2014
No trains between Bethnal Green and Chingford / Enfield Town until 09:50 on Sunday 26 October 2014
Buses replace trains between Ingatestone / Billericay and Gidea Park / London Liverpool Street until 08:00 on Sunday 26 October 2014
Amended service between Brundall and Lowestoft and between Reedham and Great Yarmouth on Sunday 26 October 2014
Buses replace trains between Lowestoft and Beccles on Sunday 26 October 2014
Amended Abellio Greater Anglia services from Monday 20 to Thursday 23 October 2014
Amended service between London Liverpool Street and Colchester, Ipswich, Norwich and branch lines on Sundays 19 and 26 October 2014
Reduced service between London Liverpool Street and Shenfield / Southend Victoria on Saturday 27 September 2014
Buses replace trains between Cambridge and Audley End / Royston on Saturday 27 and Sunday 28 September 2014
No trains between Bethnal Green and Chingford / Enfield Town until 09:50 on Sunday 21 September 2014
Buses replace trains between Norwich and Brundell until 0745 on Saturday 13 September 2014
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 14 September 2014
Diverted trains between Stratford and Tottenham Hale on Sunday 14 September 2014
Buses replace trains between Diss and Norwich until 07:45 Sunday 14 September 2014
Amended 23:28 London Liverpool Street to Cambridge service from Monday 8 until Thursday 11 September 2014
No overnight trains between Clapton / Stratford and Tottenham Hale until approximately 08:20 on Sunday 7 September 2014
Amended service between Cambridge Heath and Cheshunt / Chingford each evening from 23:10 to 05:05, Monday 1 to Friday 5 September 2014
No trains between Tottenham Hale and Hertford East / Bishops Stortford until 09:10 on Sunday 31 August 2014
Amended 23:30 London Liverpool Street to Norwich on Sunday 31 August 2014
Buses replace trains between Colchester and Stowmarket, Ipswich and Manningtree / Stowmarket / Felixstowe / Woodbridge on Sunday 24 and Monday 25 August 2014
Reduced Metro service from 20:00 Saturday 23 and all day on Monday 25 August 2014
Amended 00:18, 00:46 London Liverpool Street to Colchester services from Tuesday 19 to Thursday 21 August 2014
Buses replace trains between Cambridge and Audley End / Royston until approximately 08:30 on Sunday 17 August 2014