Abellio Greater Anglia (LE)

29/01/2016 12:17:22
http://www.abelliogreateranglia.co.uk

Information last updated 30 January 2016 23:49

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Greater Anglia
5 Fleet Place
London

EC4M 7RD
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address



Group Travel
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended Abellio Greater Anglia services on Tuesday 3 and Wednesday 4 May
Amended service to and from London Liverpool Street via Shenfield on Sunday 1 and Monday 2 May
Amended Abellio Greater Anglia services from Monday 25 to Thursday 28 April
Buses replace trains Thetford and Norwich on Sunday 24 April
No trains via Hackney Downs until 10:00 on Sunday 24 April
Amended service between Norwich and Diss / Brundall until 08:30 on Sunday 24 April
Buses replace trains between Wickford and Shenfield on Sunday 24 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Sunday 24 April
Buses replace trains between Peterborough and Ely on Sunday 24 April
Amended trains between Hackney Downs / Stratford and Tottenham Hale until 12:00 on Sunday 17 April
Buses replace trains Thetford and Norwich on Sunday 17 April
Buses replace trains between Peterborough and Ely on Sunday 17 April
Amended trains between Manningtree and Stowmarket until 11:25 on Sunday 17 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Sunday 17 April
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 17 April
Amended Abellio Greater Anglia services from Monday 11 to Thursday 14 April
Amended 00:18 and 00:46 London Liverpool Street to Colchester services on Wednesday 30 and Thursday 31 March
No trains between Norwich and Reedham on Sunday 27 March
Amended service between Diss and Norwich from 23:30 on Sunday 27 until Wednesday 30 March
Amended service between Romford and Chelmsford on Saturday 9 and Sunday 10 April
Buses replace trains between Peterborough and Ely on Sunday 10 April
Amended service in the direction Colchester to Witham after 21:25 each evening from Monday 4 to Wednesday 6 April
Buses replace trains between Newmarket and Cambridge from 20:10 each evening Monday 4 to Thursday 7 April
Amended service to / from Stratford via Tottenham Hale until 20:00 on Sunday 3 April
Buses replace trains between Peterborough and Ely on Sunday 3 April
Buses replace trains between Audley End / Royston and Cambridge until approximately 08:40 on Sunday 3 April
Amended service between Romford and Chelmsford on Saturday 2 and Sunday 3 April
Amended service between Diss and Norwich from 23:35 on Saturday 26 until 09:55 on Sunday 27 March
No trains between London Liverpool Street and Ingatestone / Wickford from Friday 25 to Monday 28 March
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford until 09:10 Sunday 20 March
Buses replace trains between Ely and Kings Lynn on Sunday 20 March
Amended service between Diss and Norwich from 21:35 each night from Monday 21 until Wednesday 23 March
Amended services between Diss and Norwich on Saturday 19 and Sunday 20 March
No trains between London Liverpool Street and Ingatestone / Southminster / Southend Victoria on Saturday 19 and Sunday 20 March
Amended service between Colchester and Witham after 21:05 each night from Monday 14 to Wednesday 16 March
Amended 23:18 London Liverpool Street to Clacton-on-Sea from Monday 14 to Wednesday 16 March
Amended service between London Liverpool Street and Hertford East / Stansted Airport / Cambridge until approximateley 10:00 on Sunday 13 March
Amended services between Diss and Norwich on Sunday 13 March
No trains between London Liverpool Street and Ingatestone / Southminster / Southend Victoria on Saturday 12 and Sunday 13 March
Buses replace trains between Manningtree and Harwich Town on Sunday 6 March
No trains between London Liverpool Street and Ingatestone / Wickford on Saturday 5 and Sunday 6 March
No trains between Hackney Downs and Cheshunt (via Tottenham Hale) after 22:50 each night from Monday 29 February to Thursday 3 March
Buses replace trains between Ely and Kings Lynn on Sunday 28 February
Amended service between Diss and Norwich from 23:35 on Saturday 27 until 09:55 on Sunday 28 February
No trains between London Liverpool Street and Ingatestone / Wickford on Saturday 27 and Sunday 28 February
Amended Abellio Greater Anglia services from Monday 22 to Wednesday 24 February
Amended services between Ipswich and Norwich on Saturday 20 and Sunday 21 February
No trains between London Liverpool Street and Shenfield / Ingatestone / Wickford on Saturday 20 and Sunday 21 February
Buses replace trains between Norwich and Sheringham / Great Yarmouth / Lowestoft on Sunday 14 February
Amended Abellio Greater Anglia services from Monday 15 to Friday 19 February
Amended service between Diss and Norwich from 23:35 on Saturday 13 until 09:55 on Sunday 14 February
No trains to / from London Liverpool Street via Maryland on Saturday 13 and Sunday 14 February
No trains from Roydon towards London Liverpool Street or Stratford from Saturday 2 January to Sunday 28 February