Greater Anglia (LE)

14/08/2017 13:11:54
https://www.greateranglia.co.uk/

Information last updated 28 May 2018 06:58

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Friday 09:00 - 17:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended late night midweek service between Witham and Colchester on Wednesday 29 and Thursday 30 August
Buses replace trains each night from 21:25 between Wickford and Southend Victoria on Tuesday 28 and Wednesday 29 August
Buses replace trains between Wickford and Southend Victoria from 21:25 on Monday 27 August
Buses replace trains between Hackney Downs / Seven Sisters and Enfield Town / Cheshunt / Chingford until 10:15 on Sunday 26 August
Buses replace trains between Witham and Sudbury / Ipswich from Saturday 25 until Monday 27 August
Amended late night midweek service between Gidea Park and Shenfield from Monday 20 until Thursday 23 August
Amended late night midweek service to and from Southend Victoria from Monday 20 until Wednesday 22 August
Amended service in the Stansted area until 09:10 on Sunday 19 August
Amended late night services between Cambridge / Stansted Airport and London Liverpool Street from Tuesday 14 and Thursday 16 August
Amended service at Norwich until 07:45 on Sunday 12 August
Buses replace trains each night from 21:25 between Wickford and Southend Victoria from Monday 13 to Wednesday 15 August
Buses replace trains between Chelmsford and Ipswich on Sunday 12 August
No trains between Tottenham Hale and Cheshunt on Saturday 11 and Sunday 12 August
Amended 23:28 London Liverpool Street to Cambridge service from Monday 6 to Thursday 9 August
Buses replace trains each night from 21:20 between Wickford and Southend Victoria from Monday 6 to Wednesday 8 August
Amended 23:30 London Liverpool Street to Norwich service from Monday 6 to Wednesday 8 August
No trains between London Liverpool Street / Stratford and Cheshunt via Tottenham Hale on Saturday 4 and Sunday 5 August
Buses replace trains between Ipswich and Halesworth on Saturday 4 and Sunday 5 August
Amended late night / early morning services between Ipswich and Norwich / Cambridge on Saturday 4 and Sunday 5 August
Buses replace trains each night from 21:20 between Wickford and Southend Victoria from Monday 30 July to Wednesday 1 August
Buses replace trains each night from 21:20 between Wickford and Southend Victoria from Monday 23 to Wednesday 25 July
Buses replace trains each night from 21:20 between Wickford and Southend Victoria from Monday 16 to Wednesday 18 July
Buses replace trains each night from 21:20 between Wickford and Southend Victoria from Monday 9 to Wednesday 11 July
Buses replace trains each night from 21:20 between Wickford and Southend Victoria from Monday 2 to Wednesday 4 July
Buses replace trains each night from 21:20 between Wickford and Southend Victoria from Monday 25 to Wednesday 27 June
Buses replace trains each night from 21:20 between Wickford and Southend Victoria from Monday 18 to Wednesday 20 June
Amended late night / early morning services between Hackney Downs and Cheshunt from Monday 30 July to Friday 3 August
Amended Greater Anglia service to / from London Liverpool Street via Stratford on Saturday 28 July
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 29 July
Buses replace trains between Seven Sisters and Cheshunt / Enfield Town on Saturday 28 and Sunday 29 July
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford until 09:00 on Sunday 22 July
No trains between London Liverpool Street / Stratford and Cheshunt via Tottenham Hale on Saturday 21 and Sunday 22 July
Buses replace late night / early morning trains between Witham and Colchester from Monday 16 to Thursday 19 July
No trains between Tottenham Hale and Cheshunt on Saturday 14 and Sunday 15 July
No trains between Stratford and Cheshunt via Tottenham Hale on Saturday 7 and Sunday 8 July
Buses replace trains between Audley End / Stansted Airport and Cambridge until 09:40 on Sunday 8 July
Amended late night services between Colchester and Clacton-on-Sea / Walton-on-the-Naze from Monday 2 to Wednesday 4 July
Buses replace trains between Hackney Downs and Cheshunt via Seven Sisters after 22:45 from Monday 02 to Thursday 05 July
Amended service to / from London Liverpool Street via Hackney Downs until approximately 09:50 on Sunday 1 July
Amended early morning service between Norwich and Lowestoft / Great Yarmouth on Sunday 1 July
Amended 23:30 London Liverpool Street to Norwich service on Saturday 30 June
Amended 23:30 London Liverpool Street to Norwich service from Monday 25 to Wednesday 27 June
Buses replace trains between Ipswich and Stowmarket / Bury St Edmunds from Saturday evening on 23 June until 12:55 on Sunday 24 June
No trains between Hackney Downs / Lea Bridge and Cheshunt on Saturday 23 and Sunday 24 June
Amended late night / early morning services between London Liverpool Street and Cheshunt via Seven Sisters from Tuesday 19 to Friday 22 June
Amended weekend service between Ipswich and Felixstowe until Autumn 2019