Greater Anglia (LE)

16/10/2016 14:50:49
https://www.greateranglia.co.uk/

Information last updated 23 November 2016 08:41

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Friday 09:00 - 17:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Audley End and Cambridge until 11:45 on Sunday 19 February
Buses replace trains between Saxmundham and Lowestoft on Sunday 19 February
No Greater Anglia service between London Liverpool Street and Ingatestone / Wickford on Saturday 18 and Sunday 19 February
Buses replace trains between Cheshunt and Bishops Stortford / Hertford East until 14:00 on Sunday 5 February
Buses replace trains between Norwich and Sheringham / Brundall / Great Yarmouth on Sunday 5 February
Buses replace trains between Ipswich and Felixstowe on Sunday 5 February
No service between Hackney Downs and Cheshunt (via Seven Sisters) after 22:45 from Monday 13 to Thursday 16 February
Amended late night Greater Anglia services between London Liverpool Street and Clacton-on-Sea from Monday 12 to Wednesday 15 February
No Greater Anglia service between London Liverpool Street and Ingatestone / Wickford on Saturday 11 and Sunday 12 February
Amended 23:30 London Liverpool Street to Norwich service from Monday 6 to Thursday 9 February
No Greater Anglia service between London Liverpool Street and Ingatestone / Wickford on Saturday 4 and Sunday 5 February
Buses replace trains between Ipswich and Felixstowe on Sunday 29 January
No Greater Anglia service between London Liverpool Street and Witham / Wickford on Sunday 29 January
Buses replace trains between Cheshunt and Bishops Stortford / Hertford East on Saturday 28 and Sunday 29 January
No Greater Anglia trains between Cambridge Heath and Cheshunt each night from Monday 30 January to Thursday 2 February
Buses replace trains between Ipswich and Felixstowe on Sunday 22 January
No Greater Anglia service between London Liverpool Street and Ingatestone / Wickford on Sunday 22 January
Buses replace trains between Cheshunt and Bishops Stortford / Hertford East on Saturday 21 and Sunday 22 January
No Greater Anglia service between London Liverpool Street and Ingatestone / Wickford on Sunday 15 January
Buses replace trains between Bury St Edmunds and Cambridge on Sunday 15 January
Buses replace trains between Ipswich and Felixstowe on Sunday 15 January
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Monday 16 to Thursday 19 January
Amended service between Cambridge and Stansted Airport / London Liverpool Street on Saturday 14 and Sunday 15 January
Amended service between Tottenham Hale and Stansted Airport / Hertford East on Saturday 14 and Sunday 15 January
Amended service to and from London Liverpool Street via Cheshunt on Saturday 7 and Sunday 8 January
Amended service to and from London Liverpool Street via Shenfield on Saturday 7 and Sunday 8 January
Amended service between Norwich and Lowestoft / Great Yarmouth until 07:45 on Sunday 8 January
Buses replace trains between Bury St Edmunds and Cambridge on Sunday 8 January
No trains between Hackney Downs and Cheshunt / Enfield town after 22:45 from Tuesday 3 to Thursday 5 January
Buses replace trains between Cheshunt and Bishops Stortford / Hertford East on Saturday 31 December and Sunday 1 January
Buses replace trains between Ely and Cambridge on Saturday 31 December and Sunday 1 January
Buses replace early morning trains between Bishops Stortford and Cambridge from 28 to 30 December
Amended services between London Liverpool Street and Ingatestone / Billericay from Saturday 24 December to Monday 2 January
No Greater Anglia trains between Cambridge Heath and Cheshunt each night from Monday 19 to Thursday 22 December
Amended service between London Liverpool Street and Cheshunt / Chingford / Stansted Airport on Sunday 18 December
Amended service between London Liverpool Street and Chelmsford / Wickford until 08:00 on Sunday 18 December
Buses replace trains between Ipswich and Norwich / Bury St Edmunds on Sunday 11 December
Amended service between London Liverpool Street and Chelmsford / Wickford until 08:00 on Sunday 11 December
Amended service between Tottenham Hale and Hertford East / Bishops Stortford on Saturday 10 and Sunday 11 December
Amended late night London Liverpool Street to Colchester service from Monday 5 to Thursday 8 December