Abellio Greater Anglia (LE)

29/01/2016 12:17:22
http://www.abelliogreateranglia.co.uk

Information last updated 30 April 2016 03:45

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Greater Anglia
5 Fleet Place
London

EC4M 7RD
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address



Group Travel
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended service between London Liverpool Street and Cheshunt from 23:10 to 05:25 each evening from Monday 15 to Thursday 18 August
Amended service between Ipswich and Norwich after 21:30 from Monday 15 to Wednesday 17 August
No trains between Tottenham Hale and Cheshunt from 20:00 on Saturday 13 and all day Sunday 14 August
No Trains between Stratford and Tottenham Hale until 20:00 on Sunday 7 August
Amended Abellio Greater Anglia services from Sunday 7 to Wednesday 10 August
Amended 00:18 and 00:46 London Liverpool Street to Colchester from Tuesday 2 to Friday 5 August
Buses replace trains between Broxbourne and Audley End until 09:10 on Sunday 31 July
Amended service between London Liverpool Street / Stratford and Broxbourne from 20:00 Saturday 30 and all day Sunday 31 July
Amended Abellio Greater Anglia services each night from Monday 1 to Thursday 4 August
Buses replace trains between Norwich and Ipswich on Sunday 31 July
Amended service between Colchester and Chelmsford between 21:00 and 05:00 from Monday 25 to Wednesday 27 July
Amended service to and from London Liverpool Street via Shenfield on Sunday 24 July
Amended service to and from London Liverpool Street via Hackney Downs on Sunday 24 July
Amended Abellio Greater Anglia and Stansted Express services from Monday 18 to Thursday 21 July
Amended service at Ipswich between 08:20 and 14:00 on Sunday 17 July
Amended service between Colchester and Witham from Sunday 17 to Wednesday 20 July
Amended service between Marks Tey and Sudbury from Sunday 17 to Wednesday 20 July
Amended service between London Liverpool Street and Tottenham Hale / Chingford on Sunday 17 July
Amended services between Norwich and Lowestoft / Great Yarmouth until 08:00 on Sunday 17 July
Buses replace trains between Ipswich and Cambridge / Ely on Sunday 17 July
Buses replace trains between Ipswich and Stowmarket / Norwich on Sunday 17 July
Amended Abellio Greater Anglia services from Monday 11 to Friday 15 July
No trains between Cheshunt and London Liverpool Street / Stratford via Tottenham Hale from 00:25 until 08:20 on Sunday 10 July
Buses replace trains between Ipswich and Norwich / Stowmarket between 00:15 and 09:30 on Sunday 10 July
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 10 July
Buses replace trains between Ipswich and Cambridge / Ely on Sunday 10 July
Amended service between Ipswich and Stowmarket from 21:45 each night Monday 4 until Wednesday 6 July
No trains between Tottenham Hale and Cheshunt after 23:00 each night from Monday 4 to Thursday 7 July
Buses replace trains between Ipswich and Woodbridge until 09:20 and from 21:45 on Sunday 3 July
Amended service between Colchester and Stowmarket until 08:20 and from 21:45 on Sunday 3 July
No trains between Stratford and Tottenham Hale until 20:00 on Sunday 3 July
No trains between London Liverpool Street and Stratford on Sunday 3 July
Amended service between Chelmsford and Ipswich / Harwich Town from Monday 27 to Wednesday 29 June
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford until 09:10 Sunday 26 June
Amended service between Colchester and Ipswich from 21:40 Sunday 26 June
Buses replace trains between Marks Tey and Ipswich until 08:30 Sunday 26 June
Amended Abellio Greater Anglia service on Sunday 19 June until 08:20 and from 21:40
Amended service between Chelmsford and Ipswich / Harwich Town each night from 21:40 on Monday 20 to Wednesday 22 June
Amended service between Colchester and Ipswich / Harwich Town each night from 21:40 on Monday 13 to Thursday 16 June
Buses replace trains between Audley End / Royston and Cambridge until approximately 09:45 on Sunday 12 June
Amended service between Colchester and Ipswich from 21:40 on Sunday 12 June
Amended service in the Colchester and Manningtree areas after 21:45 and until 04:00 each night from Sunday 5 to Thursday 9 June
No trains between Cheshunt and London Liverpool Street / Stratford via Tottenham Hale until 12:30 on Sunday 5 June
Amended Abellio Greater Anglia services from Monday 30 May to Thursday 2 June
No trains to or from London Liverpool Street via Shenfield until the end of service
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 28 until Monday 30 May