Greater Anglia (LE)

14/08/2017 13:11:54
https://www.greateranglia.co.uk/

Information last updated 17 October 2018 10:17

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Friday 09:00 - 17:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended late night Greater Anglia service from Monday 17 to Wednesday 19 December
Amended Greater Anglia / Stansted Express service until 09:50 on Sunday 16 December
Amended overnight trains between Ipswich and Norwich on Saturday 15 and Sunday 16 December
Buses replace overnight trains between Witham and Colchester from Tuesday 1 to Friday 4 January
Major improvement work in the London Liverpool Street / Stratford area from Sunday 23 December to Tuesday 1 January
No trains between Cambridge and Stansted Airport until after 07:30 on Tuesday 1 January
Amended late trains from Stansted Airport to London Liverpool Street from 23:30 Sunday 9 September
Amended 04:38 Cambridge to London Liverpool Street on Saturday 8 December
Buses replace overnight trains between Ipswich and Norwich from Monday 10 to Wednesday 12 December
No trains between Norwich and Great Yarmouth via Reedham from Saturday 8 December to Friday 4 January
Buses replace trains between Ely and Norwich on Saturday 8 and Sunday 9 December
No overnight trains via Lea Valley / Tottenham Hale from Monday 3 to Friday 7 December
Amended London Liverpool Street to Colchester / Ipswich services from Monday 3 to Thursday 6 December
Buses replace trains between Broxbourne and Stansted Airport on Sunday 2 December until 12:25
Buses replace trains between Norwich / Beccles and Lowestoft / Great Yarmouth on Sunday 2 December
Buses replace trains between Norwich and Cromer / Sheringham on Sunday 2 December
No trains to / from stations via Lea Bridge / Tottenham Hale on Saturday 1 and Sunday 2 December
Buses replace trains between Diss and Norwich from late on Saturday 1 until 22:30 on Sunday 2 December
Buses replace trains between Cambridge / Ely and Norwich on Saturday 1 and Sunday 2 December
Amended service between London Liverpool Street and Shenfield each night from 21:25 from Monday 26 to Thursday 29 November
Buses replace trains between Shenfield and Wickford after 23:00 each night from Monday 26 to Wednesday 28 November
Buses replace trains between Broxbourne and Stansted Airport on Sunday 25 November until 12:25
No trains between Tottenham Hale and Stratford via Lea Bridge on Sunday 25 November
Buses replace trains between Norwich and Sheringham via Cromer on Sunday 25 November
Amended service between Southminster / Southend Victoria and Wickford / Shenfield on Saturday 24 and Sunday 25 November
Amended service between London Liverpool Street and Shenfield on Saturday 24 and Sunday 25 November
Amended late night midweek service between Ilford and Gidea Park after 21:25 from Monday 19 to Thursday 22 November
Amended late night midweek service to and from Colchester from Monday 19 until Wednesday 21 November
Extended journey time between Stratford and Gidea Park from Monday 19 to Thursday 22 November
Buses replace trains between Broxbourne and Stansted Airport until 12:25 on Sunday 18 November
Buses replace trains between Witham and Colchester between 01:10 and 04:40 from Monday 19 to Wednesday 21 November
No trains between London Liverpool Street and Ingatestone / Billericay on Saturday 17 and Sunday 18 November
Buses replace trains between Norwich and Cromer / Sheringham on Sunday 18 November
Crossrail works to affect services to, from and via Stratford on Saturday 24 and Sunday 25 November
No trains via Lea Bridge and Tottenham Hale on Saturday 17 and Sunday 18 November
Amended services to / from London Liverpool Street after 21:25 on Monday 5, Tuesday 6 and Thursday 8 November
Amended overnight services via Seven Sisters from Monday 5 to Thursday 8 November
Buses replace evening trains between Shenfield and Wickford from Monday 5 to Wednesday 7 November
Buses replace trains between Norwich and Great Yarmouth / Lowestoft / Cromer and between Lowestoft and Beccles on Sunday 4 November
Buses replace trains between Broxbourne and Stansted Airport until 12:25 on Sunday 4 November
No trains to / from stations via Tottenham Hale on Saturday 3 and Sunday 4 November
Amended services from London Liverpool Street on Monday 12 and Thursday 15 November
Buses replace evening trains between Shenfield and Wickford from Monday 12 to Wednesday 14 November
Amended overnight trains between Ipswich and Norwich on Saturday 10 and Sunday 11 November
No trains to / from stations via Tottenham Hale on Saturday 10 and Sunday 11 November
Amended 23:28 London Liverpool Street to Cambridge service from Monday 29 October to Thursday 1 November
Amended 23:30 London Liverpool Street to Norwich service from Monday 29 to Wednesday 31 October
Buses replace evening trains between Shenfield and Wickford from Monday 29 to Wednesday 31 October
Buses replace trains between Shenfield and Southminster / Southend Victoria on Saturday 27 and Sunday 28 October
Buses replace trains between Saxmundham and Lowestoft on Saturday 27 and Sunday 28 October
CANCELLED: Engineering work between Norwich and Sheringham via Cromer on Saturday 27 and Sunday 28 October
Buses replace trains between Broxbourne and Stansted Airport until 12:25 on Sunday 28 October
No Greater Anglia trains via Hackney Downs until 09:50 on Sunday 28 October
Buses replace trains from Witham to Shenfield until 08:10 on Sunday 28 October
No trains between London Liverpool Street and Ingatestone / Billericay / Barking on Saturday 3 and Sunday 4 November
Buses replace trains between Beccles and Lowestoft on Saturday 20 and Sunday 21 October
Buses replace trains between Norwich and Great Yarmouth / Lowestoft from Saturday 20 to Sunday 28 October
CANCELLED: Engineering work between Norwich and Sheringham via Cromer on Saturday 20 and Sunday 21 October
No overnight trains via Tottenham Hale route from Monday 22 to Friday 26 October
Buses replace trains between Shenfield and Wickford after 23:00 from Monday 22 to Wednesday 24 October
No trains via Lea Bridge and Tottenham Hale on Saturday 20 and Sunday 21 October
Buses replace trains between Shenfield and Southminster / Southend Victoria on Saturday 20 and Sunday 21 October
Buses replace trains between Cheshunt and Hertford East / Stansted Airport until 09:15 on Sunday 21 October
Buses replace trains between Cambridge and Stansted Airport on Sunday 21 October
Amended weekend service between Ipswich and Felixstowe until Autumn 2019