Abellio Greater Anglia (LE)

25/03/2015 11:34:29
http://www.abelliogreateranglia.co.uk

Information last updated 31 March 2015 19:10

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
11th Floor
1 Stratford Place, Montfitchet Road
London

E20 1EJ
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
-
Primary Phone
03456007245
Fax
01603 675243
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel

 

Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 20:00
Phone
03456007245
Address



Group Travel

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 12 to Wednesday 15 July
Buses replace trains between Chelmsford and Colchester until 10:40 on Sunday 12 July
No trains between London Liverpool Street and Cheshunt via Tottenham Hale from 00:20 to 08:20 on Sunday 5 July
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 5 to Wednesday 8 July
Buses replace trains between Chelmsford and Colchester until 10:25 on Sunday 5 July
Buses replace trains between London Liverpool Street and Ilford / Shenfield until 08:00 on Sunday 17 May
Amended Abellio Greater Anglia services from Monday 29 June to Wednesday 1 July
Amended service between Ilford and Shenfield after 20:00 on Saturday 27 June
Amended service between London Liverpool Street and Stansted Airport / Cambridge until 09:50 on Sunday 28 June
Amended services from Colchester to Chelmsford after 20:30 on Sunday 28 June
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 28 June
Buses replace trains between Chelmsford and Colchester until 10:40 on Sunday 28 June
No trains between Hackney Downs and Cheshunt / Chingford from 23:10 each evening to 05:05 Monday 22 to Thursday 25 June
Buses replace trains between Broxbourne and Audley End until 09:00 Sunday 21 June
Amended 23:15 London Kings Cross to Kings Lynn on Sunday 21 June
Buses replace trains between Chelmsford and Colchester until 10:25 Sunday 21 June
No trains between Stratford and Tottenham Hale until 20:00 on Sunday 14 June
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 14 to Wednesday 17 June
Buses replace trains between Witham and Colchester until 10:40 on Sunday 14 June
Amended service between London Liverpool Street and Stansted Airport / Cambridge until 09:50 on Sunday 7 June
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 7 to Wednesday 10 June
Buses replace trains between Witham and Colchester until 10:25 on Sunday 7 June
Amended services from Colchester to Chelmsford each night from 20:30 Sunday 31 May to Wednesday 3 June
Buses replace trains between Witham and Colchester until 10:40 on Sunday 31 May
No trains between Hackney Downs and Cheshunt / Enfield Town via Seven Sisters from 23:25 each evening to 05:15 Monday 25 to Thursday 28 May
Amended service between Diss/Brundall and Norwich until 07:45 on Sunday 24 May
Buses replace trains between Colchester and Witham until 10:40 on Sunday 24 May
No trains between Stratford and London Liverpool Street on Sunday 24 and Monday 25 May
Buses replace trains between Witham and Colchester until 10:40 on Sunday 17 May
Amended Abellio Greater Anglia services from Monday 18 to Thursday 21 May
Amended London Liverpool Street to Stansted Airport and Cambridge service until 08:20 on Sunday 17 May
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 16 and all day on Sunday 17 May
No trains between Hackney Downs and Cheshunt / Chingford via Tottenham Hale from 23:10 Monday 11 to Thursday 14 May
Amended Abellio Greater Anglia services from Monday 11 to Wednesday 13 May
Buses replace trains between Audley End and Cambridge until 09:10 on Sunday 10 May
Amended services between Cheshunt and Bishops Stortford until 09:10 on Sunday 10 May
Buses replace trains between Peterborough and Ely on Sunday 10 May
Amended services between Ipswich and Norwich / Bury St Edmunds until 09:05 and from 21:00 on Sunday 10 May
Amended services between Ilford and Romford until 11:40 on Sunday 10 May
Buses replace trains between Ipswich and Felixstowe from 20:50 Saturday 9 May and all day Sunday 10 May
Amended Abellio Greater Anglia services on Saturday 2 and Sunday 3 May 2015
Buses replace trains between Peterborough and Ely on Sunday 3 May
Amended Abellio Greater Anglia services on Tuesday 5 and Wednesday 6 May
No trains between Shenfield / Wickford and London Liverpool Street on Sunday 3 and Monday 4 May 2015
Buses replace trains between Ipswich and Felixstowe from 20:50 Saturday 2 and all day Sunday 3, Monday 4 May
Amended Abellio Greater Anglia services from Monday 27 to Wednesday 29 April
Buses replace trains between London Liverpool Street / Ilford and Shenfield / Colchester until 08:30 every Sunday until 10 May