Greater Anglia (LE)

14/08/2017 13:11:54
https://www.greateranglia.co.uk/

Information last updated 15 February 2018 20:30

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Friday 09:00 - 17:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace late night trains between Shenfield and Southminster / Hockley on Monday 14, Wednesday 16 and Thursday 17 May
Amended Greater Anglia service via Seven Sisters on Saturday 12 and Sunday 13 May
Reduced service at Ipswich from 18.50 on Saturday 12 and all day on Sunday 13 May
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 28 and Sunday 29 April
Buses replace trains between Shenfield and Hockley / Southminster after 22:25 each night from Monday 8 until Thursday 10 May
Buses replace trains between Audley End and Stansted Airport until 09:40 on Sunday 6 May
Buses replace trains between Peterborough and Ely from Saturday 5 until Monday 7 May
Buses replace trains between Chadwell Heath / Shenfield and Southend Victoria / Southminster from Saturday 5 to Monday 7 May
Buses replace trains between Ipswich and Felixstowe from 18:50 on Saturday 5 until Monday 7 May
Buses replace trains between Peterborough and Ely on Sunday 29 April
Amended late night Greater Anglia service from Monday 9 until Wednesday 11 April
Amended late night Greater Anglia service via Seven Sisters from Monday 9 to Thursday 12 April
Amended 00:18 and 00:46 London Liverpool Street to Colchester service from Tuesday 24 to Thursday 26 April
Buses replace late night services between Wickford and Southminster, and between Shenfield and Southend Victoria from Monday 23 until Thursday 26 April
Buses replace trains between Norwich and Lowestoft on Sunday 22 April
Buses replace trains between Ely and Peterborough / Kings Lynn / Brandon on Sunday 22 April
Amended overnight service to and from London Liverpool Street via Tottenham Hale from Monday 26 until Friday 30 March
Amended overnight service between Shenfield and Southminster / Southend Victoria from Monday 26 until early Friday 30 March
No trains between Lea Bridge and Enfield Lock on Saturday 21 and Sunday 22 April
Buses replace trains between Ipswich and Felixstowe from 18:50 on Saturday 21 April and all day on Sunday 22 April
Amended services at Battlesbridge from Saturday 24 February until Sunday 8 April
Amended overnight Greater Anglia trains from Tuesday 3 to Thursday 5 April
Buses replace trains between Shenfield and Hockley / Southend Victoria / Southminster after 22:25 each night from Monday 16 until Thursday 19 April
No trains between Brundall and Reedham on Sunday 15 April
Buses replace trains between Cambridge and Dullingham on Sunday 15 April
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Sunday 15 April
Buses replace trains until 08:00 between London Liverpool Street / Chadwell Heath and Shenfield on Sunday 15 April
Buses replace trains between Cambridge and Ely / Norwich on Sunday 15 April
No trains between Hackney Downs / Lea Bridge and Cheshunt on Saturday 14 and Sunday 15 April
Buses replace trains between Ipswich and Felixstowe from 18:50 on Saturday 14 April and all day on Sunday 15 April
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 14 and Sunday 15 April
Buses replace trains between Shenfield and Hockley / Southend Victoria / Southminster after 22:25 each night from Monday 9 until Thursday 12 April
Buses replace trains between Cambridge and Ely / Norwich on Sunday 8 April
Amended 23:30 London Liverpool Street to Norwich service on Saturday 7 April
Buses replace trains between Diss and Norwich on Sunday 8 April
Buses replace trains between Colchester and Walton-on-the-Naze / Clacton-on-Sea on Sunday 8 April
Engineering work closes all lines between Lea Bridge and Cheshunt on Saturday 7 and Sunday 8 April
Buses replace trains between Ipswich and Felixstowe from 18.50 on Saturday 7 and all day on Sunday 8 April
Buses replace trains between Shenfield and Southend Victoria / Southminster on Saturday 7 and Sunday 8 April
Amended services between London Liverpool Street and Enfield Town / Cheshunt / Walthamstow Central between Saturday 31 March and Monday 2 April
Buses replace trains between Hythe and Colchester from Saturday 31 March until Monday 2 April
No trains between London Liverpool Street and Ingatestone / Billericay from Friday 30 March until Monday 2 April
Buses replace trains between Hackney Downs and Walthamstow Central on Sunday 25 March
Buses replace trains between Shenfield and Hockley / Southminster after 21:35 from Monday 19 to Thursday 22 March
Amended services to / from London Liverpool Street on Sunday 18 March
No trains between London Liverpool Street and Shenfield / Ingatestone / Southminster / Southend Victoria on Saturday 24 and Sunday 25 March
No trains between London Liverpool Street and Ingatestone / Witham on Saturday 17 and Sunday 18 March
Buses replace trains between Broxbourne and Stansted Airport / Audley End until 09:10 on Sunday 11 March
Buses replace late night / early morning trains between Witham and Colchester from Tuesday 13 to Thursday 15 March
Amended service to and from London Liverpool Street via Tottenham Hale on Saturday 10 and Sunday 11 March
Buses replace trains after 21:30 between Shenfield and Hockley / Southminster / Southend Victoria from Monday 12 to Thursday 15 March
Amended service to and from London Liverpool Street via Stratford on Saturday 10 and Sunday 11 March
Buses replace trains between Manningtree and Harwich Town on Sunday 4 March
Amended service to and from London Liverpool Street via Hackney Downs on Saturday 3 and Sunday 4 March
Amended service to and from London Liverpool Street via Stratford on Saturday 3 and Sunday 4 March
Buses replace trains between Shenfield and Hockley / Southend Victoria / Southminster from 22:25 each night on Monday 5, Tuesday 6 and Thursday 8 March
Amended services between London Liverpool Street and Cheshunt each evening between Monday 26 February and Thursday 1 March
Amended overnight midweek Greater Anglia service from Monday 26 February to Thursday 1 March
Buses replace trains between Manningtree and Harwich Town on Sunday 25 February
No trains between Lea Bridge and Cheshunt on Saturday 24 and Sunday 25 February
Buses replace trains between London Liverpool Street and Ingatestone / Southminster / Southend Victoria on Saturday 24 and Sunday 25 February
Amended 23:30 London Liverpool Street to Norwich service each night from Monday 19 until Wednesday 21 February
Amended overnight midweek service between Bishops Stortford and Cambridge from Monday 19 until Friday 22 February
Amended overnight midweek service at Southend Victoria and Southminster from Monday 19 until Thursday 22 February