South West Trains (SW)

30/05/2013 16:07:01
http://www.southwesttrains.co.uk/

Information last updated 21 March 2014 18:29

Company Information

Managing Director
Tim Shoveller 
Head Office
 
Phone
08700 00 5151 
Fax
020 7620 5177 
Address
South West Trains
Friars Bridge Court, 41-45 Blackfriars Road
London

SE1 8NZ
Email address
customerrelations@swtrains.co.uk  
Network map
Download network map South West Trains map PDF

Support & information

Customer services
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Primary Phone
0845 6000 650
Address
-
-
-

-
Web address
South West Trains - Customer Relations
Email address
customerrelations@swtrains.co.uk
Note

Opening hours

Monday to Sunday - 06:00 - 22:00

Lost Property

 

Phone
020 7401 7861
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 07:30 - 19:00 

Assisted Travel

 

Phone
0800 52 82 100
Textphone number
0800 692 0792 (For customers with hearing impairments)
Address
Customer Service Centre
South West Trains
Overline House

SO15 1GW
Note

Opening hours

Monday to Sunday - 06:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
0845 6000 650
Address



Contact note

Opening hours

Monday to Sunday - 06:00 - 22:00

Group Travel

 

Phone
023 8072 8162
Address
Group Travel Office
1st Floor
Overline House
SO15 1GW
Contact note

Opening hours

Monday to Friday - 08:30 - 17:30

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares
Buying tickets on the train
Tickets must be purchased before boarding the train. If a passenger boards a train without a ticket they will only be able to purchase a fully priced ticket for their journey, railcard discounts will not apply.

On-board facilities

Engineering works

Service disruptions
Amended service between Ewell East / West and Dorking / Effingham Junction until 15:30 on Sunday 6 July 2014
Buses replace trains between Virginia Water and Aldershot / Reading on Sunday 6 July 2014
Amended overnight South West Trains services from Monday 7 to Friday 11 July 2014
Amended South West Trains services from Monday 30 June to Friday 4 July 2014
Amended service between Eastleigh and St Denys on Sunday 15 June 2014
Buses replace trains between Bournemouth / Poole and Dorchester South from Thursday 15 to Sunday 18 May 2014
Buses replace trains between Virginia Water and Reading / Aldershot on Sunday 29 June 2014
Buses replace trains between Barnes and Feltham via Hounslow on Sunday 29 June 2014
Buses replace trains between Twickenham and Feltham until 09:40 on Sunday 22 June 2014
Amended overnight South West Trains services on Saturday 14 June 2014
Amended 06:36 Woking to London Waterloo on Sunday 15 June 2014
Amended 00:05 London Waterloo to Bournemouth from Tuesday 10 to Friday 13 June 2014
Buses replace trains between Basingstoke and Salisbury via Andover after approximately 20:00 each night from Monday 9 to Thursday 12 June 2014
Amended 00:05 London Waterloo to Bournmouth from Tuesday 10 to Friday 13 June 2014
Buses replace trains between Basingstoke and Salisbury via Andover from 20:50 each evening Monday 9 to Thursday 12 May 2014
No trains between Southampton Central and Netley from 21:00 Saturday 7 and all day 8 June 2014
Buses replace trains between Richmond and Hounslow / Teddington on Saturday 7 and Sunday 8 June 2014
No trains between Southampton Central and Netley from 21:00 Saturday 31 May and all day Sunday 1 June 2014
Amended South West Trains services from Tuesday 3 to Friday 6 June 2014
Amended South West Trains services from Tuesday 27 to Friday 30 May 2014
No trains between Richmond and Feltham/Strawberry Hill from Saturday 24 to Monday 26 May 2014
Buses replace trains between Clapham Junction and Twickenham / Kew Bridge on Sunday 20 April 2014
Buses replace trains between Basingstoke and Winchester from 22:45 until 05:10 Monday 19 to Thursday 22 May 2014
Amended South West Trains services from Monday 19 to Friday 23 May 2014
Buses replace trains between Barnes and Feltham via Hounslow on Sunday 18 May 2014
Amended overnight South West Trains services from Monday 12 to Friday 16 May 2014
Buses replace trains between Basingstoke and Salisbury via Andover after approximately 20:00 each night from Monday 12 to Thursday 15 May 2014
Buses replace trains between Axminster and Exeter St Davids on Sunday 11 May 2014
Buses replace trains between Clandon and Guildford until 15:55 on Sunday 11 May 2014
Amended South West Trains services from Monday 5 to Friday 9 May 2014
No trains to / from Southampton Central on Sunday 4 May 2014
Buses replace trains between Basingstoke and Salisbury via Andover after approximately 20:00 each night from Monday 5 to Thursday 8 May 2014
Buses replace trains between Axminster and Exeter St Davids on Sunday 4 May 2014
Buses replace trains between Barnes and Feltham via Hounslow on Sunday 4 May 2014
Amended South West Trains services from Monday 28 April to Friday 2 May 2014
Amended overnight South West Trains services from Tuesday 22 to Friday 25 April 2014
No trains to / from Southampton Central on Sunday 27 April 2014
Buses replace trains between Petersfield and Portsmouth Harbour until 10:40 on Sunday 27 April 2014
Buses replace trains between Reading and Blackwater / Bracknell on Sunday 27 April 2014
No trains to / from Southampton Central from Friday 18 until Monday 21 April 2014