TransPennine Express (TP)

14/08/2017 14:30:00
http://www.tpexpress.co.uk

Information last updated 19 June 2018 12:01

Company Information

Managing Director
Leo Goodwin 
Head Office
 
Phone
03456001671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map TransPennine Express map PDF

Support & information

Customer services
 
Primary Phone
03456001671
Textphone number
1800103456001671 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
TransPennine Express
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Every day - 06:00 - 23:00


Lost Property
 
Phone
03456001672
Textphone number
1800103456001672 (For customers with hearing impairments)
Address
-
-
-

-
Assisted Travel
 
Phone
0800 107 2149
Textphone number
1800108001072149 (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 06:00 - 23:00

Ticketing & Fares

Telesales

 

Phone
03456786974
Address



Contact note

Standard delivery is available for £1.00

Next Day delivery is available for an additional £6.00

Tickets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel
 
Phone
03456001674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Sheffield and Doncaster on Sunday 9 September
Amended overnight midweek TransPennine Express services from Monday 30 July to Friday 3 August
Amended TransPennine Express service from Monday 23 to Friday 27 July
Buses replace trains between Sheffield and Doncaster on Sunday 2 September
Buses replace late night / early morning trains between Leeds and Manchester Piccadilly via Huddersfield on Saturday 14 and Sunday 15 July
Amended 22:00 Newcastle to Manchester Airport each night from Monday 16 until Thursday 19 July
Amended 22:13 Edinburgh to Manchester Airport service each night from Monday 16 to Thursday 19 July
Buses replace trains between Manchester Piccadilly and Stockport until 16:45 on Sunday 26 August
Buses replace trains between Edinburgh and Motherwell from Saturday 25 until Wednesday 29 August
Amended late night / early morning trains between Manchester Piccadilly and Huddersfield Monday 9 to Friday 13 July
Amended late night / early morning services between Stalybridge and Huddersfield on Saturday 7 and Sunday 8 July
Amended midweek TransPennine Express services from Monday 2 to Friday 6 July
Amended service between Stalybridge and Huddersfield overnight on Saturday 30 June and early morning on Sunday 1 July
Amended service between Stalybridge and Huddersfield overnight on Saturday 23 and early morning on Sunday 24 June
Amended service between Glasgow Central and Motherwell on Saturday 28 and Sunday 29 July
Amended TransPennine Express services from Monday 18 to Friday 22 June
Revised service between Glasgow Central and Motherwell on Saturday 21 and Sunday 22 July
Amended service between Glasgow Central and Motherwell / Carlisle on Saturday 14 and Sunday 15 July
Amended service between Glasgow Central and Motherwell on Saturday 7 and Sunday 8 July
Amended service between Glasgow Central and Motherwell / Carlisle Saturday 30 June and Sunday 1 July
Amended service between Motherwell and Glasgow Central on Saturday 23 and Sunday 24 June
Modernisation of Liverpool Lime Street closing the station from Saturday 2 June until Sunday 29 July