TransPennine Express (TP)

14/08/2017 14:30:00
http://www.tpexpress.co.uk

Information last updated 10 April 2019 12:49

Company Information

Managing Director
Leo Goodwin 
Head Office
 
Phone
03456001671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map TransPennine Express map PDF

Support & information

Customer services
 
Primary Phone
03456001671
Textphone number
1800103456001671 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
TransPennine Express
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Every day - 06:00 - 23:00


Lost Property
 
Phone
03456001672
Textphone number
1800103456001672 (For customers with hearing impairments)
Address
-
-
-

-
Assisted Travel
 
Phone
0800 107 2149
Textphone number
1800108001072149 (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 06:00 - 23:00

Ticketing & Fares

Telesales

 

Phone
03456786974
Address



Contact note

Standard delivery is available for no additional charge

Next Day delivery is available for an additional £6.00

Tickets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel
 
Phone
03456001674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended late night / early morning TransPennine Express service from Monday 17 to Friday 21 June
Amended late night early morning TransPennine Express trains on Saturday 15 and Sunday 16 June
Amended midweek TransPennine Express services from Monday 10 to Friday 14 June
Amended Liverpool Lime Street to Newcastle service on Sunday 9 June
Amended overnight TransPennine Express trains from Monday 3 to Thursday 6 June
Buses replace trains between Leeds and Huddersfield via Dewsbury until 16:00 Sunday 2 June
Amended evening / morning TransPennine Express services from Monday 20 to Friday 24 May
Amended evening / morning TransPennine Express services between Manchester and York on Saturday 18 and Sunday 19 May
Amended 03:50 York to Manchester Airport service from Tuesday 21 to Friday 24 May
Amended 21:00 Newcastle to Liverpool Lime Street from Monday 20 to Thursday 23 May
Buses replace trains between Carlisle and Glasgow Central / Edinburgh from 11:30 on Saturday 1 until 11:30 on Sunday 2 June
Amended service in the Motherwell area on Saturday 25 and Sunday 26 May
Buses replace trains between Scunthorpe and Cleethorpes after 21:00 on Saturday 11 and all day Sunday 12 May.
Amended 05:20 Liverpool Lime Street to Newcastle service from Tuesday 14 to Friday 17 May
Amended 21:00 Newcastle to Liverpool Lime Street service from Monday 13 to Wednesday 15 May
Amended 21:00 Newcastle to Liverpool Lime Street service on Monday 6 Thursday 9 May
Buses replace trains between Carlisle and Glasgow Central / Edinburgh from 11:30 on Saturday 18 until 11:30 on Sunday 19 May
Buses replace trains between Cleethorpes and Barton-on-Humber / Barnetby from 21:00 on Saturday 18 and all day Sunday 19 May
Amended late night / early morning midweek TransPennine Express service from Monday 22 to Friday 26 April
Buses replace trains between Preston and Windermere / Glasgow Central / Edinburgh from Saturday 4 to Monday 6 May
Buses replace trains between Edinburgh and Carlisle / Glasgow via Carstairs from 11:30 on Saturday 11 until 14:30 on Sunday 12 May
Amended service in the Motherwell area on Saturday 4 and Sunday 5 May
Amended evening / morning TransPennine Express services from Monday 29 April to Friday 3 May
Amended services in the Motherwell and Glasgow Central areas on Saturday 27 and Sunday 28 April