TransPennine Express (TP)

14/08/2017 14:30:00
http://www.tpexpress.co.uk

Information last updated 15 September 2017 10:31

Company Information

Managing Director
Leo Goodwin 
Head Office
 
Phone
03456001671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map TransPennine Express map PDF

Support & information

Customer services
 
Primary Phone
03456001671
Textphone number
1800103456001671 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
TransPennine Express
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Every day - 07:00 - 22:00


Lost Property
 
Phone
03456001672
Textphone number
1800103456001672 (For customers with hearing impairments)
Address
-
-
-

-
Assisted Travel
 
Phone
0800 107 2149
Textphone number
1800108001072149 (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 07:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
03456786974
Address



Contact note

Next Day delivery is available for an additional £6.20

Tickets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel
 
Phone
03456001674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended 20:22 Liverpool Lime Street to Newcastle on Wednesday 6 December
Amended TransPennine Express services from Monday 28 to Thursday 30 November
No trains at Rotherham Central on Sunday 26 November
Amended TransPennine Express services from Monday 20 to Friday 24 November
No trains at Rotherham Central on Sunday 19 November
Amended TransPennine Express services from Monday 13 to Thursday 17 November
Buses replace trains between Manchester Victoria and Stalybridge on Sunday 5 November
No trains at Rotherham Central on Sunday 5 November
No trains at Rotherham Central on Sunday 29 October
Revised overnight service between Manchester Piccadilly and Dewsbury from Monday 30 October to Friday 03 November
Amended overnight TransPennine Express services between Manchester Airport and York on Sunday 29 October
No trains between Liverpool Lime Street and Hunts Cross / Crewe via Edge Hill on Saturday 28 and Sunday 29 October
Amended TransPennine Express services between Manchester Airport and Cleethorpes on Saturday 28 and Sunday 29 October
Amended TransPennine Express service from Monday 23 and Friday 27 October between 22:20 and 05:45
No trains at Huddersfield on Saturday 28 and Sunday 29 October
No trains at Rotherham Central on Sunday 22 October
No trains at Rotherham Central on Sunday 15 October
Amended overnight / early morning TransPennine Express trains from Monday 9 to Thursday 12 October
No trains at Rotherham Central on Sunday 8 October
No trains at Rotherham Central on Sunday 1 October
Amended service to and from Manchester on Saturday 30 September and Sunday 1 October
Major improvement work at Liverpool Lime Street from Saturday 30 September until Sunday 22 October
No trains at Rotherham Central on Sunday 24 September
Amended TransPennine Express services from Monday 25 to Friday 29 September
Amended service to and from Manchester on Saturday 23 and Sunday 24 September
Revised overnight service between Manchester Piccadilly and Dewsbury from Monday 18 September to Thursday 21 September