Abellio Greater Anglia (LE)

16/07/2014 15:23:37
http://www.abelliogreateranglia.co.uk

Information last updated 23 August 2014 13:09

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
11th Floor
1 Stratford Place, Montfitchet Road
London

E20 1EJ
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
-
Primary Phone
03456007245
Fax
01603 675243
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel

 

Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
anc_AssistedWebAddress
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales

 

Phone
03456007245
Address



Group Travel

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
No trains between London Liverpool Street and Stratford on Saturday 22 and Sunday 23 November 2014
No trains via Tottenham Hale on Saturday 22 and Sunday 23 November 2014
Buses replace trains between Bishops Stortford and Cambridge until 08:20 on Sunday 16 November 2014
Buses replace trains between Marks Tey and Ipswich until 08:30 on Sunday 16 November 2014
No trains via Tottenham Hale on Saturday 15 and Sunday 16 November 2014
No trains to / from Stansted Airport on Sunday 9 November 2014
No trains via Tottenham Hale on Saturday 8 and Sunday 9 November 2014
Buses replace trains between Colchester and Stowmarket and between Ipswich and Felixstowe / Woodbridge on Sunday 7 September 2014
No trains between Stratford and Tottenham Hale on Sunday 2 November 2014
Buses replace trains between Ingatestone / Billericay and Gidea Park / London Liverpool Street until 08:00 on Sunday 2 November 2014
No trains between Bethnal Green and Chingford / Enfield Town until 09:50 on Sunday 26 October 2014
Buses replace trains between Ingatestone / Billericay and Gidea Park / London Liverpool Street until 08:00 on Sunday 26 October 2014
Amended service between Brundall and Lowestoft and between Reedham and Great Yarmouth on Sunday on Sunday 26 October 2014
Buses replace trains between Lowestoft and Beccles on Sunday 26 October 2014
No overnight trains between Clapton / Stratford and Tottenham Hale until approximately 08:30 on Sunday 19 October 2014
Amended service between London Liverpool Street and Colchester, Ipswich, Norwich and branch lines on Sundays 19 and 26 October 2014
Amended service between Cambridge Heath and Cheshunt / Chingford each evening from 23:10 to 05:05, Monday 13 to Friday 17 October 2014
Buses replace trains between Broxbourne and Audley End until 09:10 on Sunday 12 October 2014
Amended service between Ely and Brandon on Saturday 4 and Sunday 5 October 2014
Amended service between Cambridge / Ely and Dullingham on Saturday 4 and Sunday 5 October 2014
Amended overnight Abellio Greater Anglia services from Tuesday 30 September to Thursday 2 October 2014
Reduced service between London Liverpool Street and Shenfield / Southend Victoria on Saturday 27 September 2014
Buses replace trains between Cambridge and Audley End / Royston on Saturday 27 and Sunday 28 September 2014
No trains between Bethnal Green and Chingford / Enfield Town until 09:50 on Sunday 21 September 2014
Buses replace trains between Norwich and Brundell until 0745 on Saturday 13 September 2014
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 14 September 2014
Diverted trains between Stratford and Tottenham Hale on Sunday 14 September 2014
Buses replace trains between Diss and Norwich until 07:45 Sunday 14 September 2014
Amended 23:28 London Liverpool Street to Cambridge service from Monday 8 until Thursday 11 September 2014
No overnight trains between Clapton / Stratford and Tottenham Hale until approximately 08:20 on Sunday 7 September 2014
Amended service between Cambridge Heath and Cheshunt / Chingford each evening from 23:10 to 05:05, Monday 1 to Friday 5 September 2014
No trains between Tottenham Hale and Hertford East / Bishops Stortford until 09:10 on Sunday 31 August 2014
Amended 23:30 London Liverpool Street to Norwich on Sunday 31 August 2014
Buses replace trains between Colchester and Stowmarket, Ipswich and Manningtree / Stowmarket / Felixstowe / Woodbridge on Sunday 24 and Monday 25 August 2014
Reduced Metro service from 20:00 Saturday 23 and all day on Monday 25 August 2014
Amended 00:18, 00:46 London Liverpool Street to Colchester services from Tuesday 19 to Thursday 21 August 2014
Buses replace trains between Cambridge and Audley End / Royston until approximately 08:30 on Sunday 17 August 2014