Greater Anglia (LE)

16/10/2016 14:50:49
https://www.greateranglia.co.uk/

Information last updated 06 June 2017 15:20

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Group
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@greateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@greateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
contactcentre@greateranglia.co.uk
Note

Opening hours

Monday to Friday 09:00 - 17:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Address



Group Travel
 
Phone
03456007245
Address
Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@greateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
No trains between Hackney Downs and Cheshunt via Seven Sisters each night 23:00 from Monday 11 to Thursday 14 September
Buses replace trains each night from 22:15 between Shenfield and Wickford from Monday 11 to Thursday 14 September
No trains at Ipswich on Sunday 10 September
Buses replace trains between Shenfield and Wickford on Sunday 10 September
Amended late night / early morning Greater Anglia services on Saturday 9 and Sunday 10 September
No trains between Tottenham Hale and Cheshunt on Saturday 9 and Sunday 10 September
Amended late night / early morning Greater Anglia services on Saturday 2 and Sunday 3 September
Buses replace trains between Shenfield and Wickford on Sunday 3 September
No trains between London Liverpool Street / Stratford and Cheshunt via Tottenham Hale on Saturday 2 and Sunday 3 September
Amended overnight Greater Anglia trains from Monday 4 to Thursday 7 September
Buses replace trains between Cambridge and Bury St Edmunds on Saturday 2 and Sunday 3 September
Amended overnight service between Tottenham Hale / Lea Valley and Stansted Airport / Hertford East from Monday 31 July to Thursday 3 August
Buses replace trains each night from 22:15 between Shenfield and Wickford from Monday 31 July until Thursday 3 August
Amended Greater Anglia trains between London Liverpool Street and Tottenham Hale until 09:50 Sunday 30 July
Buses replace trains between Brundall and Great Yarmouth until 07:45 Sunday 30 July
Amended overnight Greater Anglia services each night from Tuesday 29 to Thursday 31 August
No trains between Stratford and Tottenham Hale on Sunday 27 August
No trains between Ingatestone, Billericay, Shenfield, Barking and London Liverpool Street on Sunday 27 and Monday 28 August
Buses replace trains between Peterborough and March / Ely from Saturday 26 until Monday 28 August
Buses replace trains between Cheshunt and Bishops Stortford until 07:35 Sunday 20 August
Buses replace trains between Shenfield and Wickford after 22:15 each night from Monday 21 to Thursday 24 August
No trains between London Liverpool Street / Stratford and Cheshunt via Tottenham Hale on Saturday 19 and Sunday 20 August
Amended 00:18 and 00:50 London Liverpool Street to Colchester services from Tuesday 15 to Thursday 17 August
Buses replace trains between Shenfield and Wickford after 22:15 each night from Monday 14 to Thursday 17 August
No trains between London Liverpool Street / Stratford and Cheshunt via Tottenham Hale from 00:20 until 08:20 on Sunday 6 August
Buses replace trains between Ipswich and Felixstowe after 20:50 on Saturday 5 and on Sunday 6 August
Buses replace trains between Ipswich and Felixstowe after 20:50 on Saturday 29 and on Sunday 30 July
Buses replace trains between Ipswich and Halesworth from Saturday 29 July until Sunday 6 August
Amended 21:38 Harwich International to Lowestoft on Friday 28 July
Buses replace trains between Wickford and Shenfield / London Liverpool Street overnight on Monday 24 July to Thursday 27 July
Revised 23:30 London Liverpool Street to Norwich service from Monday 24 July to Thursday 27 July
No trains between Hackney Downs and Cheshunt via Lea Valley each night 23:00 from Monday 17 to Thursday 20 July
Amended services between London Liverpool Street and Stratford on Saturday 1 and Sunday 2 July
Buses replace trains between Shenfield and Wickford after 22:15 each night from Monday 10 to Thursday 13 July
No trains between Tottenham Hale and Cheshunt on Saturday 8 and Sunday 9 July
Buses replace trains between Ipswich and Ely / Cambridge on Sunday 9 July
Amended late night service between London Liverpool Street and Southminster / Southend Victoria from Monday 3 to Thursday 7 July
Buses replace trains between Ipswich and Ely / Cambridge on Sunday 2 July
Amended late night service between London Liverpool Street and Colchester from Monday 3 until Wednesday 5 July
No trains via Tottenham Hale on Saturday 1 and Sunday 2 July 2017
Buses replace late night trains between Shenfield and Wickford from Monday 26 until Thursday 29 June
Amended service between Colchester and Ipswich from 21:45 each night Monday 26 to Wednesday 28 June
Amended service between Ipswich and Cambridge / Peterborough on Sunday 25 June
Buses replace trains between Ipswich / Manningtree and Colchester on Sunday 25 June until 09:15
Buses replace trains between Southend Victoria and Hockley until 10:00 on Sunday 25 June