Abellio Greater Anglia (LE)

29/01/2016 12:17:22
http://www.abelliogreateranglia.co.uk

Information last updated 30 April 2016 03:45

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Greater Anglia
5 Fleet Place
London

EC4M 7RD
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address



Group Travel
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended Abellio Greater Anglia and Stansted Express services from Monday 18 to Thursday 21 July
Amended service between Diss and Norwich on Sunday 1 and Monday 2 May
Amended service at Ipswich between 08:20 and 14:00 on Sunday 17 July
Amended service between Colchester and Witham from Sunday 17 to Wednesday 20 July
Amended service between Marks Tey and Sudbury from Sunday 17 to Wednesday 20 July
Amended service between London Liverpool Street and Tottenham Hale / Chingford on Sunday 17 July
Amended services between Norwich and Lowestoft / Great Yarmouth until 08:00 on Sunday 17 July
Buses replace trains between Ipswich and Cambridge / Ely on Sunday 17 July
Buses replace trains between Ipswich and Stowmarket / Norwich on Sunday 17 July
Amended Abellio Greater Anglia services from Monday 11 to Friday 15 July
No trains between Cheshunt and London Liverpool Street / Stratford via Tottenham Hale from 00:25 until 08:20 on Sunday 10 July
Buses replace trains between Ipswich and Norwich / Stowmarket between 00:15 and 09:30 on Sunday 10 July
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 10 July
Buses replace trains between Ipswich and Cambridge / Ely on Sunday 10 July
Amended service between Ipswich and Stowmarket from 21:45 each night Monday 4 until Wednesday 6 July
No trains between Tottenham Hale and Cheshunt after 23:00 each night from Monday 4 to Thursday 7 July
Buses replace trains between Ipswich and Woodbridge until 09:20 and from 21:45 on Sunday 3 July
Amended service between Colchester and Stowmarket until 08:20 and from 21:45 on Sunday 3 July
No trains between Stratford and Tottenham Hale until 20:00 on Sunday 3 July
No trains between London Liverpool Street and Stratford on Sunday 3 July
Amended service between Chelmsford and Ipswich / Harwich Town from Monday 27 to Wednesday 29 June
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford until 09:10 Sunday 26 June
Amended service between Colchester and Ipswich from 21:40 Sunday 26 June
Buses replace trains between Marks Tey and Ipswich until 08:30 Sunday 26 June
Amended Abellio Greater Anglia service on Sunday 19 June until 08:20 and from 21:40
Amended service between Chelmsford and Ipswich / Harwich Town each night from 21:40 on Monday 20 to Wednesday 22 June
Amended service between Colchester and Ipswich / Harwich Town each night from 21:40 on Monday 13 to Thursday 16 June
Buses replace trains between Audley End / Royston and Cambridge until approximately 09:45 on Sunday 12 June
Amended service between Colchester and Ipswich from 21:40 on Sunday 12 June
Amended service in the Colchester and Manningtree areas after 21:45 from Sunday 5 to Thursday 9 June
No trains between Cheshunt and London Liverpool Street / Stratford via Tottenham Hale until 12:30 on Sunday 5 June
Amended Abellio Greater Anglia services from Monday 30 May to Thursday 2 June
No trains between Tottenham Hale and Stratford until 13:30 on Sunday 29 May
No trains to or from London Liverpool Street via Shenfield on Sunday 29 and Monday 30 May
Amended service between Norwich and Ipswich from 21:40 on Sunday 29 May
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 28 until Monday 30 May
Amended Abellio Greater Anglia services from Monday 23 to Wednesday 25 May
Amended late night service between London Liverpool Street and Stansted Airport / Cambridge / Hertford East from Monday 23 to Thursday 26 May
Amended service between London Liverpool Street and Chingford / Tottenham Hale / Cheshunt via Seven Sisters on Sunday 22 May
Buses replace trains between Ipswich and Felixstowe on Sunday 22 May
Amended service between Norwich and Ipswich from 21:40 on Sunday 22 May
Amended Abellio Greater Anglia services from Monday 16 until Wednesday 18 May
No trains between Tottenham Hale and Stratford until 20:00 on Sunday 15 May
Buses replace trains between Ely and Peterborough on Sunday 15 May
Buses replace trains in the Manningtree area on Sunday 15 May
Buses replace trains between Ipswich and Felixstowe on Sunday 15 May
Amended Abellio Greater Anglia services from Monday 9 to Friday 13 May
Buses replace trains between Broxbourne and Audley End / Stansted Airport until 09:10 Sunday 8 May
Amended services through Ely on Sunday 8 May
Buses replace trains between Ipswich and Felixstowe on Sunday 8 May
No trains between Chelmsford and Colchester / Braintree / Sudbury until 11:25 on Sunday 8 May
Amended Abellio Greater Anglia services on Tuesday 3 and Wednesday 4 May
Amended service to and from London Liverpool Street via Shenfield on Sunday 1 and Monday 2 May