Abellio Greater Anglia (LE)

11/07/2016 12:03:30
http://www.abelliogreateranglia.co.uk

Information last updated 23 September 2016 14:11

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Greater Anglia
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address



Group Travel
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended service between London Liverpool Street and Cheshunt each night from 23:10 on Monday 26 until Thursday 29 September
Buses replace trains between Ipswich and Norwich / Bury St Edmunds on Sunday 11 December
Amended service between London Liverpool Street and Chelmsford / Wickford until 08:00 on Sunday 11 December
Amended service between Tottenham Hale and Hertford East / Bishops Stortford on Saturday 10 and Sunday 11 December
Amended early morning service between Stansted Airport and Cambridge on Sunday 4 December
Amended late night London Liverpool Street to Colchester service from Monday 5 to Thursday 8 December
No trains between Hackney Downs and Broxbourne via Tottenham Hale on Saturday 3 and Sunday 4 December
Buses replace trains between London Liverpool Street and Stansted Airport on Saturday 26 and Sunday 27 November
Amended late night service between Colchester and Clacton-on-Sea / Walton-on-the-Naze from Monday 21 to Wednesday 23 November
No trains between Hackney Downs and Cheshunt via Tottenham Hale on Saturday 19 and Sunday 20 November
Buses replace trains overnight between Norwich and Ipswich on Saturday 12 and Sunday 13 November
No trains between Hackney Downs and Cheshunt via Tottenham Hale on Saturday 12 and Sunday 13 November
No Greater Anglia trains between Hackney Downs and Cheshunt via Hackney Downs each night from Monday 7 to Thursday 10 November
Buses replace trains between Ipswich and Felixstowe on Sunday 6 November
No Abellio Greater Anglia service between London Liverpool Street and Witham / Billericay on Saturday 5 and Sunday 6 November
No trains between Clapton / Stratford and Cheshunt on Saturday 5 November and on Sunday 6 November
No trains between Stratford and Tottenham Hale until 20:00 on Sunday 30 October
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 29 and all day Sunday 30 October
Amended service to and from London Liverpool Street via Shenfield on Saturday 29 and Sunday 30 October
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Monday 24 to Thursday 27 October
Buses replace trains between Broxbourne and Audley End until 09:10 Sunday 23 October
Buses replace trains between Ely and Peterborough / Cambridge on Sunday 23 October
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 22 and all day Sunday 23 October
Amended service to and from London Liverpool Street via Shenfield on Saturday 22 and Sunday 23 October
Buses replace trains between Norwich / Oulton Broad North and Lowestoft until 12:20 on Sunday 16 October
Buses replace trains between Ely and Peterborough / Cambridge on Sunday 16 October
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 15 and all day Sunday 16 October
Amended service to and from London Liverpool Street via Shenfield on Saturday 15 and Sunday 16 October
No service from Bethnal Green / Hackney Downs to Cheshunt after 23:00 from Monday 10 to Thursday 13 October
Amended service between London Liverpool Street and Cheshunt / Chingford / Stansted Airport until 10:15 on Sunday 9 October
Buses replace trains between Cambridge and Ely on Sunday 9 October
Buses replace trains between Norwich and Lowestoft on Sunday 9 October until 12:20
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 8 and all day Sunday 9 October
No Abellio Greater Anglia trains to or from London Liverpool Street from 12:00 on Saturday 8 October and all day Sunday 9 October
Buses replace trains between Norwich and Great Yarmouth via Acle on Sunday 2 October until 10:40
Buses replace trains between Ipswich and Cambridge / Ely on Sunday 2 October
Buses replace trains between Norwich and Lowestoft on Sunday 2 October until 12:20
Buses replace trains between Norwich and Ipswich until 08:00 on Sunday 2 October
Amended Abellio Greater Anglia services from Monday 3 to Friday 7 October
Amended service to and from London Liverpool Street via Hackney Downs on Sunday 2 October
Amended service to and from London Liverpool Street via Shenfield on Saturday 1 and Sunday 2 October