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Abellio Greater Anglia (LE)
Information last updated 05 January 2015 16:44
- Managing Director
- Jamie Burles
- Head Office
- Phone
- 03456007245
- Fax
- 01603 675243
- Address
-
11th Floor
1 Stratford Place, Montfitchet Road
London
E20 1EJ - Email address
- contactcentre@abelliogreateranglia.co.uk
- Contact note
- All telephone numbers refer to our Contact Centre team in Norwich.
- Network map
- Download network map
Support & information
- Customer services
- -
- Primary Phone
- 03456007245
- Fax
- 01603 675243
- Address
-
Abellio Greater Anglia - Customer Relations
Norwich Railway Station
Norwich
NR1 1EF - Web address
- Greater Anglia - Customer Services
- Email address
- Contactcentre@abelliogreateranglia.co.uk.
- Note
-
Opening hours
Monday to Saturday - 08:00 - 20:00
Sunday - 10:00 - 20:00
- Lost Property
-
- Phone
- 03456007245
- Address
-
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF - Web address
- Greater Anglia - Lost Property
- Email address
- lostproperty@abelliogreateranglia.co.uk
- Note
-
Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address
Opening hours
Monday to Friday - 09:00 - 17:00
There is an answerphone available outside these hours
- Assisted Travel
-
- Phone
- 0800 028 28 78
- 03456007245
- Textphone number
- 1800108000282878 (For customers with hearing impairments)
- Address
-
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF - Web address
- Greater Anglia - Assisted Travel
- Email address
- assistedtravel@abelliogreateranglia.co.uk
- Note
-
Opening hours
Monday to Saturday - 08:00 - 20:00
Sunday - 10:00 - 20:00
Ticketing & Fares
- Telesales
-
0345 600 7245 - Open Monday to Sunday 08:00 - 20:00
- Phone
- 03456007245
- Address
-
- Group Travel
-
- Phone
- 03456007245
- Address
-
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF - Email address
- contactcentre@abelliogreateranglia.co.uk
- Contact note
-
Opening hours
Monday to Friday - 09:00 - 17:00
- Business Travel
-
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Contact note
-
Opening hours
Monday to Friday - 08:00 - 18:00
- Seat reservations
- Available
- Penalty fares
- Buying tickets on the train
- No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended Abellio Greater Anglia services from Monday 20 to Wednesday 22 April
- Buses replace trains between Ipswich and Norwich until 09:00 and from 21:00 Sunday 19 April
- No trains between Stratford and Tottenham Hale from 07:30 on Sunday 19 April
- Buses replace between Colchester and Clacton-on-Sea / Walton-on-the-Naze on Sunday 19 April 2015
- Buses replace trains between Ipswich and Saxmundham / Felixstowe on Sunday 19 April 2015
- Buses replace trains between London Liverpool Street / Ilford and Shenfield / Colchester until 08:30 every Sunday until 10 May
- Amended early morning and late night trains between Ipswich and Cambridge on Sunday 19 April 2015
- Buses replace trains between March and Ely on Saturday 18 and Sunday 19 April
- Buses replace trains between Dullingham and Cambridge on Saturday 18 and Sunday 19 April 2015
- Amended Abellio Greater Anglia services from Monday 6 until Thursday 9 April
- Amended Abellio Greater Anglia services from Monday 13 to Thursday 16 April 2015
- Buses replace trains between Peterborough and Ely on Sunday 12 April 2015
- Buses replace trains between Ipswich and Bury St Edmunds on Saturday 11 and Sunday 12 April 2015
- Amended Abellio Greater Anglia services from Monday 30 March to Friday 3 April 2015
- Buses replace trains between Ipswich and Norwich on Saturday 11 and Sunday 12 April 2015
- No trains between Hackney Downs and Cheshunt viaTottenham Hale until 08:20 Sunday 5 April 2015
- Buses replace trains between Peterborough and Ely on Sunday 5 April 2015
- No trains between Ingatestone / Wickford and London Liverpool Street on Sunday 5 and Monday 6 April 2015
- Buses replace trains between Ipswich and Saxmundham / Felixstowe on Sunday 5 and Monday 6 April 2015
- Buses replace trains between Stowmarket and Norwich from 23:55 Saturday 28 to 07:55 on Sunday 29 March 2015
- Buses replace trains between Broxbourne and Audley End until 09:10 on Sunday 29 March 2015
- Buses replace trains between Ipswich / Manningtree / Colchester Town / Colchester and Billericay on Saturday 21 and Sunday 22 March 2015
- Amended Abellio Greater Anglia services from Monday 23 to Thursday 26 March 2015
- Buses replace trains between Ipswich / Manningtree / Colchester Town / Colchester and Billericay on Saturday 14 and Sunday 15 March 2015
- Amended Abellio Greater Anglia services from Monday 16 to Thursday 19 March 2015
- No trains between Tottenham Hale and Stratford on Sunday 8 March 2015
- Amended Abellio Greater Anglia services from Monday 9 to Thursday 12 March 2015
- Buses replace trains between Ipswich / Manningtree / Colchester Town / Colchester and Billericay on Saturday 7 and Sunday 8 March 2015
- No trains via Hackney Downs until 09:50 on Sunday 1 March 2015
- Amended Abellio Greater Anglia services each night from Monday 2 to Thursday 5 March 2015
- Buses replace trains between Ipswich / Manningtree / Colchester Town / Colchester and Billericay on Saturday 28 Fedruary and Sunday 1 March 2015
- Buses replace trains between Ipswich / Manningtree / Colchester Town / Colchester and Billericay on Saturday 21 and Sunday 22 February 2015
- Amended Abellio Greater Anglia services from Monday 9 to Thursday 12 February 2015
- Buses replace trains between Cheshunt and Hertford East / Bishops Stortford until 09:15 on Sunday 8 February 2015
- Buses replace trains between Ipswich / Manningtree / Colchester Town / Colchester and Billericay on Saturday 14 and Sunday 15 February 2015
- Buses replace trains between Ipswich / Manningtree / Colchester Town / Colchester and Billericay on Saturday 7 and Sunday 8 February 2015
- Amended service between Stowmarket and Norwich from Monday 2 to Thursday 5 February 2015
- No trains between Stratford and Tottenham Hale from 07:30 until 16:00 on Sunday 1 February 2015
- Buses replace trains between Broxbourne and Stansted Airport until approximately 14:00 on Sunday 1 February 2015
- Buses replace trains between Ipswich / Manningtree / Colchester Town / Colchester and Billericay on Saturday 31 January and Sunday 1 February 2015
- Amended service between Stowmarket and Norwich from Monday 26 to Thursday 29 January 2015
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