Abellio Greater Anglia (LE)

25/03/2015 11:34:29
http://www.abelliogreateranglia.co.uk

Information last updated 20 July 2015 19:17

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
11th Floor
1 Stratford Place, Montfitchet Road
London

E20 1EJ
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
-
Primary Phone
03456007245
Fax
01603 675243
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel

 

Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 20:00
Phone
03456007245
Address



Group Travel

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
No trains via Tottenham Hale on Saturday 24 and Sunday 25 October
Amended service from Colchester to Chelmsford after 20:30 each night from Monday 3 to Wednesday 5 August
Amended service from Colchester to Chelmsford from 21:30 on Sunday 18 October
Buses replace trains between Chelmsford and Colchester until 10:20 on Sunday 18 October
Amended service from Colchester to Chelmsford from 21:15 each night Monday 19 to Wednesday 21 October
No trains between London Liverpool Street and Tottenham Hale via Stratford on Saturday 17 and Sunday 18 October
Buses replace trains between Royston / Audley End and Cambridge until 09:45 Sunday 11 October
Amended service from Colchester to Chelmsford from 21:30 on Sunday 11 October
Buses replace trains between Chelmsford and Colchester and also Witham and Braintree until 10:40 on Sunday 20 September
Amended service from Colchester to Chelmsford from 21:15 each night Monday 12 to Wednesday 14 October
No trains between London Liverpool Street/Stratford and Cheshunt via Tottenham Hale on Saturday 10 and Sunday 11 October
Amended service between Seven Kings and Shenfield on Sunday 11 October
Amended service from Colchester to Chelmsford from 21:15 each night Monday 5 to Wednesday 7 October
Amended service from Witham to Chelmsford from 22:30 on Sunday 4 October
Buses replace trains between Chelmsford and Witham until 10:15 on Sunday 4 October
No trains between London Liverpool Street and Seven Sisters / Walthamstow Central on Saturday 3 and Sunday 4 October
Amended service between Norwich and Lowestoft / Great Yarmouth on Saturday 3 and Sunday 4 October
Amended 23:18 London Liverpool Street to Clacton-on-Sea service from Monday 28 to Wednesday 30 September
Amended service from Colchester to Chelmsford after 21:20 each night from Monday 28 to Wednesday 30 September
Amended service from Witham to Shenfield after 21:20 on Sunday 27 September
Buses replace trains between Chelmsford and Witham until 10:15 on Sunday 27 September
Amended service between London Liverpool Street and Seven Sisters / Walthamstow on Saturday 26 and Sunday 27 September
Amended 23:30 Liverpool Lime Street to Norwich from Monday 21 to Wednesday 23 September
No trains between Norwich and Great Yarmouth / Lowestoft via Reedham on Saturday 26 and Sunday 27 September
Buses replace trains between Wickford and Southend Victoria on Saturday 26 and Sunday 27 September
Buses replace trains between Chelmsford and Colchester and also Witham and Braintree until 10:10 on Sunday 20 September
Amended service between Peterborough / Ely and Norwich on Sunday 20 September
Amended service between London Liverpool Street and Shenfield from 21:25 on Saturday 19 and all day Sunday 20 September
Buses replace trains between Shenfield / Billericay and Southminster / Southend Victoria on Saturday 19 and Sunday 20 September
Amended service between London Liverpool Street and Seven Sisters / Walthamstow on Saturday 19 and Sunday 20 September
No trains between Norwich and Great Yarmouth / Lowestoft via Reedham on Saturday 19 and Sunday 20 September
Buses replace trains between Chelmsford and Witham until 10:15 and after 23:00 on Sunday 13 September
Buses replace trains between Ely and Thetford on Sunday 13 September
No trains between Hackney Downs and Cheshunt (via Tottenham Hale) after 23:10 each night from Monday 14 to Thursday 17 September
Buses replace trains between Billericay and Southminster / Southend Victoria on Saturday 12 and Sunday 13 September
No trains between Norwich and Great Yarmouth / Lowestoft via Reedham on Saturday 12 and Sunday 13 September
No trains between Stratford and Tottenham Hale on Sunday 13 September
Amended service to and from London Liverpool Street via Hackney Downs on Saturday 12 September
Amended service to London Liverpool Street from approximately 21:00 each evening Sunday 6 to Wednesday 9 September
Amended service between London Liverpool Street and Shenfield on Saturday 5 and Sunday 6 September
Buses replace trains between Chelmsford and Witham until 10:10 on Sunday 6 September
No trains between Stratford and Tottenham Hale on Saturday 5 and Sunday 6 September
Amended service from Colchester to Chelmsford after 21:25 each night on Tuesday 1 and Wednesday 2 September
No trains between Stratford and Tottenham Hale from Saturday 29 until Monday 31 August
Amended service between London Liverpool Street and Shenfield from Saturday 29 until Monday 31 August
Amended service from Witham to Shenfield after 21:30 each night from Tuesday 1 to Wednesday 2 September
Buses replace trains between Colchester and Ipswich / Harwich Town on Sunday 30 and Monday 31 August
Engineering work affecting London Underground Victoria Line from Saturday 8 to Sunday 30 August
No trains calling at Brampton station due to construction work from Saturday 8 to Sunday 16 August inclusive.
Amended service from Chelmsford to Shenfield after 21:30 each night from Monday 24 to Wednesday 26 August
No trains between London Liverpool Street and Tottenham Hale via Stratford on Sunday 23 August
Buses replace trains between Diss and Norwich from 00:45 until 07:45 on Sunday 16 August
Amended services between Chelmsford and Shenfield until 10:00 and from 21:30 on Sunday 16 August
No trains between London Liverpool Street and Tottenham Hale via Stratford on Saturday 15 and Sunday 16 August
Amended service from Chelmsford to Shenfield after 21:30 each night from Monday 17 to Wednesday 19 August
Amended Abellio Greater Anglia services on Monday 10, Wednesday 12 and Thursday 13 August
Amended service from Chelmsford to Shenfield after 21:45 each night from Monday 10 to Wednesday 12 August
Amended service from Witham to Chelmsford after 21:30 on Sunday 9 August
Amended service between London Liverpool Street and Ilford on Saturday 8 and Sunday 9 August
No trains between Stratford and Tottenham Hale on Saturday 8 and Sunday 9 August
Buses replace trains between Shenfield and Witham until 10:15 on Sunday 9 August
No trains between Hackney Downs and Cheshunt via Tottenham Hale / Chingford from 23:25 each evening to 05:15 Monday 3 to Thursday 6 August