Abellio Greater Anglia (LE)

01/04/2014 10:43:17
http://www.greateranglia.co.uk

Information last updated 01 April 2014 11:43

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
0845 600 7245 
Fax
01603 675243 
Address
11th Floor
1 Stratford Place, Montfitchet Road
London

E20 1EJ
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
-
Primary Phone
0845 600 7245
Fax
01603 675243
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property

 

Phone
0845 600 7245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel

 

Phone
0800 028 28 78
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
anc_AssistedWebAddress
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales

 

Phone
-
Address



Group Travel

 

Phone
0845 600 7245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Marks Tey and Colchester until 10:15 on Sunday 27 April 2014
Amended overnight Abellio Greater Anglia services from Tuesday 8 to Thursday 10 July 2014
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 6 July 2014
Amended service at Colchester due to platform closures on Sunday 6 July 2014
Amended Stratford to Cambridge service on Sunday 6 July 2014
Diverted trains between Tottenham Hale and Stratford on Sunday 29 June 2014
Buses replace trains between Ely and Peterborough / Downham Market / Brandon until 13:45 on Sunday 29 June 2014
No trains to / from Norwich until 08:00 0n Sunday 22 June 2014
No trains between Bethnal Green and Enfield Town / Chingford until 07:25 on Sunday 22 June 2014
Amended service at Colchester on Sunday 22 June 2014
No trains between Clapton / Stratford and Cheshunt from 00:30 to 08:30 on Sunday 15 June 2014
Buses replace trains between Ipswich and Norwich until 08:00 on Sunday 15 June 2014
Amended service at Colchester due to platform closures on Sunday 15 June 2014
Amended service between Cambridge Heath and Cheshunt / Chingford each evening from 23:10 to 05:05, Monday 9 to Friday 12 June 2014
Buses replace trains between Colchester, Manningtree, Ipswich and Norwich after 23:50 on Sunday 8 June 2014
Diverted trains between Tottenham Hale and Stratford until 13:00 on Sunday 8 June 2014
Buses replace trains between Cheshunt and Hertford East / Bishops Stortford until 07:20 Sunday 8 June 2014
Amended 23:15 London Kings Cross to Kings Lynn on Sunday 8 June 2014
Buses replace trains between Colchester and Stowmarket until 08:40 on Sunday 8 June 2014
Amended service at Colchester on Sunday 8 June 2014
No trains between Stratford and Tottenham Hale on Sunday 1 June 2014
Amended service at Colchester on Saturday 31 May and Sunday 1 June 2014
Buses replace trains between Marks Tey, Colchester, Manningtree and Ipswich until 08:30 and after 23:40 on Sunday 1 June 2014
Amended service between London Liverpool Street and Stratford on Saturday 31 May and Sunday 1 June 2014
Buses replace trains between Chelmsford and Colchester & Witham and Braintree until 08:25 on Sunday 25 May 2014
Buses replace trains between Stansted Airport/Audley End/Royston and Cambridge until approximately 10:00 on Sunday 25 May 2014
Amended service between London Liverpool Street and Shenfield on Sunday 25 and Monday 26 May 2014
Amended service at Colchester due to platform closures from Saturday 24 to Monday 26 May 2014
No trains between Stratford and Tottenham Hale from 07:30 until 20:00 on Sunday 18 May 2014
Buses replace trains between Saxmundham and Lowestoft on Sunday 18 May 2014
Amended service between Colchester and Harwich International / Ipswich on Saturday 17 and Sunday 18 May 2014
Amended overnight service between Colchester and Clacton-on-Sea from Monday 12 to Wednesday 14 May 2014
Amended 23:30 London Liverpool Street to Norwich service from Monday 5 to Wednesday 7 May 2014
Amended services to / from London Liverpool Street via Hackney Downs until 10:00 on Sunday 11 May 2014
Buses replace trains between Ipswich and Stowmarket / Felixstowe / Woodbridge on Sunday 11 May 2014
No trains via Tottenham Hale until approximately 08:30 on Sunday 4 May 2014
Buses replace trains between Edmonton Green and Enfield Town on Sunday 4 May 2014
Amended service between Ipswich and Stowmarket on Sunday 4 and Monday 5 May 2014
Buses replace trains between Ipswich and Felixstowe / Woodbridge on Sunday 4 and Monday 5 May 2014
Amended service between London Liverpool Street and Shenfield on Sunday 4 and Monday 5 May 2014
Amended service between Cambridge Heath and Cheshunt / Chingford each evening from 23:10 to 05:05, Monday 28 April to Friday 2 May 2014
Buses replace trains between London Liverpool Street and Stansted Airport & Broxbourne and Audley End until 09:10 on Sunday 27 April 2014
Amended service between Norwich and Lowestoft / Great Yarmouth / Sheringham on Saturday 26 and Sunday 27 April 2014
Buses replace trains between Colchester and Clacton-on-Sea / Walton-on-the-Naze from Friday 18 to Monday 21 April 2014