Abellio Greater Anglia (LE)

11/07/2016 12:03:30
http://www.abelliogreateranglia.co.uk

Information last updated 24 July 2016 08:44

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
Abellio Greater Anglia
1 Ely Place
London

EC1N 6RY
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
 
Primary Phone
03456007245
Fax
0
Textphone number
08000282878  (For customers with hearing impairments)
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station, Station Approach
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel
 
Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 22:00
Phone
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address



Group Travel
 
Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Norwich / Oulton Broad North and Lowestoft until 12:20 on Sunday 16 October
Buses replace trains between Ely and Peterborough / Cambridge on Sunday 16 October
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 15 and all day Sunday 16 October
Amended service to and from London Liverpool Street via Shenfield on Saturday 15 and Sunday 16 October
No service from Bethnal Green / Hackney Downs to Cheshunt after 23:00 from Monday 10 to Thursday 13 October
Amended service between London Liverpool Street and Cheshunt / Chingford / Stansted Airport until 10:15 on Sunday 9 October
Buses replace trains between Cambridge and Ely on Sunday 9 October
Buses replace trains between Norwich and Lowestoft on Sunday 9 October until 12:20
Buses replace trains between Ipswich and Felixstowe from 20:50 on Saturday 8 and all day Sunday 9 October
No trains Abellio Greater Anglia trains to or from London Liverpool Street from 12:00 on Saturday 8 October and all day Sunday 9 October
Buses replace trains between Norwich and Great Yarmouth via Acle on Sunday 2 October until 10:40
Buses replace trains between Ipswich and Cambridge / Ely on Sunday 2 October
Buses replace trains between Norwich and Lowestoft on Sunday 2 October until 12:20
Buses replace trains between Norwich and Ipswich on Sunday 2 October until 08:00
Amended Abellio Greater Anglia services from Monday 3 to Friday 7 October
Amended service to and from London Liverpool Street via Hackney Downs on Saturday 1 and Sunday 2 October
Amended service to and from London Liverpool Street via Shenfield on Saturday 1 and Sunday 2 October
Buses replace trains between Manningtree and Harwich Town on Sunday 25 September
Amended service between London Liverpool Street and Chingford / Cheshunt / Enfield Town on Saturday 24 and Sunday 25 September
Amended service between London Liverpool Street and Witham / Billericay on Saturday 24 and Sunday 25 September
Buses replace trains between Manningtree and Harwich Town on Sunday 18 September
No trains between London Liverpool Street and Enfield Town / Cheshunt via Seven Sisters on Saturday 17 and Sunday 18 September
Amended service between London Liverpool Street and Witham / Billericay / Chingford from 12:00 Saturday 17 and Sunday 18 September
Amended 00:18 and 00:46 London Liverpool Street to Colchester services from Tuesday 13 to Friday 16 September
Buses replace trains between Stansted Airport and Cambridge on Sunday 11 September
Buses replace trains between Ipswich and Bury St Edmunds / Norwich on Sunday 11 September
Buses replace trains between Witham and Braintree until 11:30 on Sunday 11 September
Buses replace trains between Chelmsford and Colchester until 11:30 on Sunday 11 September
Amended service between to and from London Liverpool Street via Hackney Downs on Saturday 10 and Sunday 11 September
Buses replace trains between Southend Victoria and Wickford on Saturday 10 and Sunday 11 September
Buses replace trains between London Liverpool Street and Stansted Airport until 09.10 on Sunday 4 September
Buses replace trains between Ipswich and Stowmarket / Norwich on Sunday 4 September
Amended service between London Liverpool Street and Stratford until 13:40 on Sunday 4 September
Buses replace trains between Wickford and Southend Victoria / Southminster on Saturday 3 and Sunday 4 September
Amended 23:18 London Liverpool Street and Clacton-on-Sea on Tuesday 30 and Wednesday 31 August
Amended service between London Liverpool Street and Stratford on Sunday 28 and Monday 29 August
Buses replace trains between Stowmarket and Norwich from Saturday 27 to Monday 29 August
Buses replace trains between Ipswich and Norwich on Saturday 13 and Sunday 14 August
Amended service between Ipswich and Norwich after 21:30 from Monday 22 to Thursday 25 August
Amended services between Ipswich and Norwich / Bury St Edmunds from 21:30 on Sunday 21 August
No trains between Tottenham Hale and Cheshunt from 20:00 on Saturday 20 until Sunday 21 August
Amended service between London Liverpool Street and Cheshunt from 23:10 to 05:25 each evening from Monday 15 to Thursday 18 August
Amended service between Ipswich and Norwich after 21:30 from Monday 15 to Wednesday 17 August
No trains between Tottenham Hale and Cheshunt from 20:00 on Saturday 13 and all day Sunday 14 August
No Trains between Stratford and Tottenham Hale until 20:00 on Sunday 7 August
Amended Abellio Greater Anglia services from Sunday 7 to Wednesday 10 August
Amended 00:18 and 00:46 London Liverpool Street to Colchester from Tuesday 2 to Friday 5 August
Buses replace trains between Broxbourne and Audley End until 09:10 on Sunday 31 July
Amended service between London Liverpool Street / Stratford and Broxbourne from 20:00 Saturday 30 and all day Sunday 31 July
Amended Abellio Greater Anglia services each night from Monday 1 to Thursday 4 August
Buses replace trains between Norwich and Ipswich on Sunday 31 July