Abellio Greater Anglia (LE)

25/03/2015 11:34:29
http://www.abelliogreateranglia.co.uk

Information last updated 22 May 2015 14:36

Company Information

Managing Director
Jamie Burles 
Head Office
 
Phone
03456007245 
Fax
01603 675243 
Address
11th Floor
1 Stratford Place, Montfitchet Road
London

E20 1EJ
Email address
contactcentre@abelliogreateranglia.co.uk  
Contact note
All telephone numbers refer to our Contact Centre team in Norwich.
Network map
Download network map Abellio Greater Anglia map PDF

Support & information

Customer services
-
Primary Phone
03456007245
Fax
01603 675243
Address
Abellio Greater Anglia - Customer Relations
Norwich Railway Station
Norwich

NR1 1EF
Web address
Greater Anglia - Customer Services
Email address
Contactcentre@abelliogreateranglia.co.uk.
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Lost Property

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Lost Property
Email address
lostproperty@abelliogreateranglia.co.uk
Note

Requests for searches for lost property can be made at any of our staffed stations, and through our lost property contact form at the above web address

 

Opening hours

Monday to Friday - 09:00 - 17:00

There is an answerphone available outside these hours

 

Assisted Travel

 

Phone
0800 028 28 78
03456007245
Textphone number
1800108000282878 (For customers with hearing impairments)
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station

NR1 1EF
Web address
Greater Anglia - Assisted Travel
Email address
assistedtravel@abelliogreateranglia.co.uk
Note

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Ticketing & Fares

Telesales
 
0345 600 7245 - Open Monday to Sunday 08:00 - 20:00
Phone
03456007245
Address



Group Travel

 

Phone
03456007245
Address
Abellio Greater Anglia
Customer Contact Centre
Norwich Station
NR1 1EF
Email address
contactcentre@abelliogreateranglia.co.uk
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

On-board facilities

Engineering works

Service disruptions
Amended Abellio Greater Anglia services on Monday 10, Wednesday 12 and Thursday 13 August
Amended service from Chelmsford to Shenfield after 21:45 each night from Monday 10 to Wednesday 12 August
Amended service from Witham to Chelmsford after 21:30 on Sunday 9 August
Amended service between London Liverpool Street and Ilford on Saturday 8 August
No trains between Stratford and Tottenham Hale on Saturday 8 and Sunday 9 August
Buses replace trains between Shenfield and Witham until 10:15 on Sunday 9 August
Amended service from Chelmsford to Witham after 21:00 each night from Sunday 2 to Wednesday 5 August
No trains between Hackney Downs and Cheshunt via Tottenham Hale / Chingford from 23:25 each evening to 05:15 Monday 3 to Thursday 6 August
Buses replace trains between Hockley and Southend Victoria until 09:50 on Sunday 2 August
No trains between Stratford and Tottenham Hale on Sunday 2 August
Buses replace trains between Shenfield and Witham until 10:15 on Sunday 2 August
Diverted Stratford to Hertford East services on Sunday 26 July
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 26 to Wednesday 29 July
Amended service between Gidea Park and Shenfield and also between Chelmsford and Witham on Sunday 26 July
Amended service from Witham to Chelmsford after 20:30 each night from Sunday 19 to Wednesday 22 July
No trains between Tottenham Hale and Bishops Stortford / Hertford East until 09:10 on Sunday 19 July
No trains between Stratford and Tottenham Hale until 20:00 on Sunday 19 July
Buses replace trains between Chelmsford and Witham until 10:10 on Sunday 19 July
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 12 to Wednesday 15 July
Buses replace trains between Chelmsford and Colchester until 10:40 on Sunday 12 July
No trains between London Liverpool Street and Cheshunt via Tottenham Hale from 00:20 to 08:20 on Sunday 5 July
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 5 to Wednesday 8 July
Buses replace trains between Chelmsford and Colchester until 10:25 on Sunday 5 July
Amended Abellio Greater Anglia services from Monday 29 June to Wednesday 1 July
Amended service between Ilford and Shenfield after 20:00 on Saturday 27 June
Amended service between London Liverpool Street and Stansted Airport / Cambridge until 09:50 on Sunday 28 June
Amended services from Colchester to Chelmsford after 20:30 on Sunday 28 June
Buses replace trains between Hockley and Southend Victoria until 10:00 on Sunday 28 June
Buses replace trains between Chelmsford and Colchester until 10:40 on Sunday 28 June
No trains between Hackney Downs and Cheshunt / Chingford from 23:10 each evening to 05:05 Monday 22 to Thursday 25 June
Buses replace trains between Broxbourne and Audley End until 09:00 Sunday 21 June
Buses replace trains between Chelmsford and Colchester until 10:25 Sunday 21 June
No trains between Stratford and Tottenham Hale until 20:00 on Sunday 14 June
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 14 to Wednesday 17 June
Buses replace trains between Witham and Colchester until 10:40 on Sunday 14 June
Amended service between London Liverpool Street and Stansted Airport / Cambridge until 09:50 on Sunday 7 June
Amended service from Colchester to Chelmsford after 20:30 each night from Sunday 7 to Wednesday 10 June
Buses replace trains between Witham and Colchester until 10:25 on Sunday 7 June
Amended services from Colchester to Chelmsford each night from 20:30 Sunday 31 May to Wednesday 3 June
Buses replace trains between Witham and Colchester until 10:40 on Sunday 31 May
No trains between Hackney Downs and Cheshunt / Enfield Town via Seven Sisters from 23:25 each evening to 05:15 Monday 25 to Thursday 28 May
Amended service between Diss/Brundall and Norwich until 07:45 on Sunday 24 May
Buses replace trains between Colchester and Witham until 10:40 on Sunday 24 May
No trains between Stratford and London Liverpool Street on Monday 25 May