Merseyrail (ME)

10/09/2013 14:06:52
http://www.merseyrail.org

Information last updated 15 July 2014 12:36

Company Information

Managing Director
Maarten Spaargaren. 
Head Office
 
Phone
Address
9th Floor Rail House
Lord Nelson Street
Liverpool

L1 1JF
Email address
comment@merseyrail.org  
Network map
Download network map Merseyrail map PDF

Support & information

Customer services
-
Primary Phone
01515551111
Fax
0151 702 3074
Address
9th Floor Rail House
Lord Nelson Street
Liverpool

L1 1JF
Web address
Merseyrail - Customer Services
Email address
comment@merseyrail.org
Note

Opening hours

Monday to Friday - 08:00 - 16:00

Lost Property

 

Phone
0151 702 2951
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:00 - 13:15 and 15:00 - 18:00

Assisted Travel

 

Phone
01515551111
Fax
0151 702 2413
Textphone number
0151 702 2071 (For customers with hearing impairments)
Address
The Customer Relations Office
9th Floor
Rail House

L1 1JF
Note

Use the alternative telephone number for out of hours (Textphone facility available)

Opening hours

Monday to Friday - 09:00 - 17:00

Ticketing & Fares

Telesales

 

Phone
-
Address



Group Travel

 

Phone
01515551111
Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares
Buying tickets on the train
No tickets available for purchase

On-board facilities

Engineering works