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Stansted Express (SX)

Web Address: https://www.stanstedexpress.com(external link, opens in a new tab)

Customer Support

Opening Hours:
  • Monday to Saturday: 08:00 - 20:00
  • Sunday: 10:00 - 20:00
  • Public Holidays: 09:00 - 18:00

Phone Number: 03456007245

Email Address: [email protected]

Web Address: https://www.stanstedexpress.com/ (external link, opens in a new tab)

Tickets and Information

Opening Hours:
  • Monday to Sunday & Public Holidays: 08:00 - 22:00

Phone Number: 03456007245

Web Address: https://www.stanstedexpress.com/tickets-fares/ticket-types (external link, opens in a new tab)

Accessible Travel

Opening Hours:
  • Monday to Sunday & Public Holidays: Available

Phone Number: 08000282878

Web Address: https://www.stanstedexpress.com/help/assisted-travel(external link, opens in a new tab)

Lost Property

Opening Hours:
  • Monday to Sunday & Public Holidays: Available

Web Address: https://www.stanstedexpress.com/help/lost-property (external link, opens in a new tab)

Opening Hours

  • Monday to Saturday: 08:00 - 20:00
  • Sunday: 10:00 - 20:00
  • Public Holidays: 09:00 - 18:00

Email Address

Web Address

Phone Number

Postal Address

  • Freepost
  • GREATER ANGLIA CUSTOMER RELATIONS

Seat Reservations

Unavailable

Telesales

Opening Hours
  • Monday to Sunday & Public Holidays: 08:00 - 22:00
Web Address
Phone Number
Notes

Opening hours - Monday to Sunday 08:00 - 22:00

Business Travel

Opening Hours
  • Monday to Friday: 09:00 - 16:30

Phone Number: 03456007245 (option 6)

https://railplus.greateranglia.co.uk

Web Address
Phone Number
Notes

Phone Number: 03456007245 (option 6)

Group Travel

Opening Hours
  • Monday to Friday: 09:00 - 16:30
Web Address
Phone Number

Buying tickets on the train

Notes

No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

Ticketless Travel Policy

Web Address

Opening Hours

  • Monday to Sunday & Public Holidays: Available

https://www.stanstedexpress.com/help/assisted-travel

Web Address

Phone Number

Text Relay Number

1800108000282878

Opening Hours

  • Monday to Sunday & Public Holidays: Available

Web Address

Email Address

Web Address

Phone Number

Postal Address

  • 1 Stratford Place
  • Montfitchet Road
  • London
  • E20 1EJ

Managing Director

Martin Beable