Company Information: Stansted Express (SX)
Last changed: 18:27 on 16 Jun 2009
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Stansted Express |
| Managing Director | Andrew Chivers |
| Company Website | www.stanstedexpress.com |
| Head Office - Web Address | |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Yes |
| Customer Services - Primary Phone Number | 0845 600 7245 |
| Customer Services - Address | Customer Contact Centre Stansted Express Grosvenor House 112-114 Prince of Wales Road Norwich NR1 1NS |
| Customer Services - Email Address | nxea.customerrelations@nationalexpress.com |
| Customer Services - Note |
To help us refine and improve your Stansted Express service, tell us what we can do to make it better. We truly value your feedback. |
| Lost Property | Monday-Friday 09:30-16:30 |
| Lost Property - Primary Phone Number | 01223 453729 |
| Lost Property - Address | Platform 10 London Liverpool Street Station Bishopsgate London Greater London EC2M 7PY |
| Lost Property - Email Address | lostproperty.cambridge@nationalexpress.com |
| Lost Property - Note |
We’ll do what we can to find any items lost on our trains. We are not liable for lost or stolen luggage, however. |
| Assisted Travel | To be confirmed by train operator |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | To be confirmed by train operator |
| Group Travel | To be confirmed by train operator |
| Seat Reservations | To be confirmed by train operator |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | To be confirmed by train operator |
| Telephones | To be confirmed by train operator |
Engineering Works ^ Top
- Engineering work between London Liverpool Street and Seven Sisters / Chingford on Saturday 23 and Sunday 24 January 2010
- Engineering work between London Liverpool Street and Seven Sisters / Chingford on Saturday 16 and Sunday 17 January 2010
- Engineering work between London Liverpool Street and Seven Sisters / Chingford from Saturday 9 to Sunday 10 January 2010
- Engineering work between London Liverpool Street and Hackney Downs from Saturday 26 until Monday 28 December 2009
- Engineering work between Cheshunt and Bishop Stortford until 13:00 on Sunday 29 November 2009
- Engineering work between Cheshunt and Hertford East / Stansted Airport until 13:00 on Sunday 1 November 2009
- Engineering work between Southbury / Waltham Cross and Stansted Airport / Hertford East also Stratford and Tottenham Hale on Sunday 9 August