First TransPennine Express (TP)

28/01/2014 14:49:16
http://www.tpexpress.co.uk

Information last updated 23 August 2014 13:09

Company Information

Managing Director
Nick Donovan 
Head Office
 
Phone
0845 600 1671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map First TransPennine Express map PDF

Support & information

Customer services
-
Primary Phone
0845 600 1671
Textphone number
08001072061 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
First TransPennine Express Trains
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00  

Lost Property

 

Phone
0845 600 1672
Address
-
-
-

-
Assisted Travel

 

Phone
0800 107 2149
Textphone number
- (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 07:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
0845 678 6974
Address



Contact note

Next Day delivery is available for an additional £6.00

TIckets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel

 

Phone
0845 600 1674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00 

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended First TransPennine services from Monday 17 to Friday 21 November 2014
Amended service between Edinburgh and Glasgow Central / Carlisle until 12:15 on Sunday 16 November 2014
Buses replace trains between Scarborough and York on Sunday 16 November 2014
Amended service between Newcastle and Darlington until 09:30 on Sunday 16 November 2014
Amended service between Edinburgh and Glasgow Central / Carlisle until 12:15 on Sunday 9 November 2014
Buses replace trains between Scarborough and York on Sunday 9 November 2014
Amended service between Newcastle and Darlington until 09:30 on Sunday 9 November 2014
Amended First TransPennine Express services from Monday 3 to Friday 7 November 2014
Amended First TransPennine Express services all day Sunday 2 November and until 06:45 on Monday 3 November 2014
Amended service between Leeds and York on Sunday 28 September 2014
Amended service between Leeds and York on Sunday 21 September 2014
Amended East Coast and First TransPennine Express services from Newcastle until 09:50 on Sunday 28 September 2014
Amended East Coast and First TransPennine Express services from Newcastle until 09:50 on Sunday 21 September 2014
Amended East Coast and First TransPennine Express services from Newcastle until 09:50 on Sunday 2 November 2014
Amended services from Newcastle until 09:10 on Sunday 26 October 2014
Amended First TransPennine Express services from Monday 27 to Friday 31 October 2014
Buses replace trains between York and Scarborough on Sunday 26 October 2014
Amended service between Stalybridge and Manchester Victoria on Saturday 25 and Sunday 26 October 2014
Amended service between Manchester Oxford Road and Liverpool Lime Street on Sunday 19 October 2014
Amended service between Manchester Victoria and Stalybridge on Saturday 18 and Sunday 19 October 2014
Amended First TransPennine Express services from Monday 13 to Friday 17 October 2014
Amended First TransPennine Express service between Leeds and York until approximately 08:20 on Sunday 12 October 2014
Amended East Coast and First TransPennine Express services from Newcastle until approximately 09:00 on Sunday 12 October 2014
Buses replace trains between Manchester Victoria and Stalybridge on Saturday 11 and Sunday 12 October 2014
Amended First TransPennine Express services from Monday 6 to Friday 10 October 2014
Buses replace trains between Preston and Blackpool North from 23:45 on Sunday 5 October 2014
Amended service between Leeds and Selby / York and between Durham and Newcastle from 23:50 on Saturday 4 to 05:30 on Monday 6 October 2014
Amended First TransPennine Express services from Monday 22 to Friday 26 September 2014
Amended First TransPennine Express services between Leeds and Huddersfield each day from Monday 15 to Thursday 18 September 2014
Buses replace trains between Leeds and Huddersfield from 2300 Saturday 13 until 09:10 Sunday 14 September 2014
Amended service between Leeds and York on Sunday 14 September 2014
Amended service between Manchester Victoria / Deansgate and Salford Crescent until 12:00 on Sunday 14 September 2014
Amended services between Leeds and Huddersfield and between Bradford Interchange and Wakefield Kirkgate until 09:10 on Sunday 14 September 2014
Amended East Coast and First TransPennine Express services from Newcastle until 09:50 on Sunday 14 September 2014
Buses replace trains between Grange-over-Sands and Barrow-in-Furness from Saturday 13 to 05:00 on Monday 15 September 2014
Amended service between Manchester Piccadilly and Preston from 00:10 to 06:15, Tuesday 9 to Friday 12 September 2014
Amended 05:12 York to Manchester Ariport service from Tuesday 9 to Friday 12 September 2014
Amended service between Liverpool Lime Street and Wigan North Western / Manchester Victoria / Manchester Oxford Road until 12:10 on Sunday 7 September 2014
Amended overnight First TransPennine Express services from Monday 1 to Friday 5 September 2014
Amended services between Newcastle and Darlington until 09:30 on Sunday 31 August 2104
Amended overnight First TransPennine Express services from Sunday 24 to Friday 29 August 2014
Amended services between Leeds and Huddersfield and between Bradford Interchange and Wakefield Kirkgate on Sundays 31 August and 7 September 2014
Buses replace trains between Manchester Victoria and Stalybridge on weekends from Saturday 30 August to Sunday 28 September 2014
Buses replace trains between Liverpool Lime Street and Manchester Oxford Road / Wigan North Western on Sunday 24 August 2014
No trains at Stockport on Sunday 17 August 2014
Major improvement works between Bolton and Preston from Saturday 19 July to Sunday 31 August 2014
Refurbishment of Selby Swing Bridge from Sunday 27 July until Sunday 7 September 2014
Amended East Coast and First TransPennine Express services from Newcastle until 09:50 on Sunday 17 August 2014
Amended services between Liverpool Lime Street and Wigan North Western / Manchester Victoria / Manchester Oxford Road on Sundays from 20 July to 17 August 2014