First TransPennine Express (TP)

02/05/2013 09:59:52
http://www.tpexpress.co.uk

Information last updated 14 May 2013 05:39

Company Information

Company name
First/Keolis Transpennine Express Limited
Managing Director
Nick Donovan 
Head Office
 
Phone
0845 600 1671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map First TransPennine Express map PDF

Support & information

Customer services
-
Primary Phone
0845 600 1671
Textphone number
08001072061 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
First TransPennine Express Trains
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00 

Lost Property

 

Phone
0845 600 1672
Address
-
-
-

-
Assisted Travel

 

Phone
0800 107 2149
Textphone number
- (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00  

Ticketing & Fares

Telesales

 

Phone
0845 678 6974
Address



Contact note

Next Day delivery is available for an additional £6.00

TIckets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel

 

Phone
0845 600 1674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00 

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Late night engineering work between Preston and Blackpool North on Sunday 11 August 2013
Engineering work between Darlington and Eaglescliffe on Sunday 11 August 2013
Engineering work affecting First TransPennine Express on Wednesday 7 August 2013
Engineering work between Salford Crescent and Clifton / Walkden on Sunday 28 July 2013
Engineering work affecting First TransPennine Express from Monday 29 July to Friday 2 August 2013
Engineering work between Chinley and Stockport until 09:15 on Sunday 30 June 2013
Engineering work affecting First TransPennine Express from Monday 1 to Friday 5 July 2013
Engineering work affecting First TransPennine Express services from Monday 22 to Thursday 25 July 2013
Early morning affecting First TransPennine Express services from Tuesday 25 to Firday 28 June 2013
Engineering work between Preston and Blackpool North from Monday 20 to Friday 24 May 2013
Engineering work between Preston and Blackpool North after 23:45 on Sunday 19 May 2013
Engineering work between Leeds and Stalybridge on Saturday 18 and Sunday 19 May 2013
Engineering work between Lancaster and Carnforth / Windermere from 21:25 on Saturday 15 until 11:20 on Sunday 16 June 2013
Engineering work affecting First TransPennine Express services from Monday 17 to Friday 21 June 2013
Overnight engineering work affecting First TransPennine Express on Saturday 13 July 2013
Engineering work between Preston and Warrington Bank Quay from Saturday 13 and Sunday 21 July 2013
Overnight engineering work affecting First TransPennine Express from Monday 10 to Friday 14 June 2013
Overnight engineering work affecting First TransPennine Express services from Monday 3 to Friday 7 June 2013
Engineering work affecting First TransPennine Express services from Monday 8 to Friday 12 July 2013
Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows all day on Sunday 7 and until 04:30 on Monday 8 July 2013
Overnight engineering work affecting First TransPennine Express from Monday 27 to Friday 31 May 2013
Engineering work between Leeds and York until 07:30 on Sunday 26 May 2013
Engineering work between Deansgate / Manchester Victoria and Huyton all day on Sunday 16 and until 04:30 on Monday 17 June 2013
Engineering work in the Stockport area from 23:05 on Saturday 15 until 09:15 on Sunday 16 June 2013
Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Sunday 30 June 2013
Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Saturday 22 and Sunday 23 June 2013
Overnight engineering work affecting First TransPennine Express from Monday 6 to Friday 10 May 2013
Early morning engineering work between Lancaster and Barrow-in-Furness on Monday 13 May 2013
Engineering work between Deansgate / Manchester Victoria and Huyton all day on Sunday 9 and until 04:30 on Monday 10 June 2013
Engineering work between Carstairs and Edinburgh from 10:30 on Saturday 1 to 14:10 on Sunday 2 June 2013
Engineering work between Preston and Lancaster from Saturday 25 until 13:00 on Monday 27 May 2013
Engineering work between Haymarket and Carstairs from Saturday 25 to 04:00 Thursday 30 May 2013
Engineering work between Preston and Oxenholme Lake District from 18:00 on Saturday 18 May 2013
Engineering work between Edinburgh and West Calder from 10:45 on Saturday 18 until 14:10 on Sunday 19 May 2013
Engineering work between Preston and Carnforth / Barrow-in-Furness / Oxenholme Lake District from 18:00 on Saturday 11 until 15:00 on Sunday 12 May 2013
Engineering work between Doncaster and Goole / Scunthorpe until at least July 2013
Engineering work between Preston and Carlisle from 12:15 Saturday 4 until 12:15 Monday 6 May 2013
Engineering work between Crewe and Liverpool Lime Street from Saturday 4 until 08:00 Monday 6 May 2013
Engineering work between Motherwell and Shieldmuir on Saturday 4 and Sunday 5 May 2013
Engineering work between York and Leeds via Micklefield until 10:20 on Sunday 28 April 2013
Engineering work between Preston and Carnforth from 13:00 on Saturday 27 until 15:00 on Sunday 28 April 2013
Engineering work between Meadowhall and Swinton on Saturday 27 and Sunday 28 April 2013
Overnight engineering work affecting First TransPennine Express from Monday 22 to Friday 26 April 2013