First TransPennine Express (TP)
Information last updated 14 May 2013 05:39
Support & information
- Customer services
- -
- Primary Phone
- 0845 600 1671
- Textphone number
- 08001072061 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- First TransPennine Express Trains
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Monday to Friday - 07:00 - 22:00
Saturday to Sunday - 07:00 - 21:00
- Lost Property
-
- Phone
- 0845 600 1672
- Address
-
-
-
-
- - Assisted Travel
-
- Phone
- 0800 107 2149
- Textphone number
- - (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Monday to Friday - 07:00 - 22:00
Saturday to Sunday - 07:00 - 21:00
Ticketing & Fares
- Telesales
-
- Phone
- 0845 678 6974
- Address
-
- Contact note
-
Next Day delivery is available for an additional £6.00
TIckets may be collected at stations on day of travel.
Opening hours
Monday to Friday - 08:00 - 21:00
Saturday to Sunday - 08:00 - 19:00
- Group Travel
-
- Phone
- 0845 600 1674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 07:00 - 22:00
Saturday to Sunday - 07:00 - 21:00
- Business Travel
-
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Late night engineering work between Preston and Blackpool North on Sunday 11 August 2013
- Engineering work between Darlington and Eaglescliffe on Sunday 11 August 2013
- Engineering work affecting First TransPennine Express on Wednesday 7 August 2013
- Engineering work between Salford Crescent and Clifton / Walkden on Sunday 28 July 2013
- Engineering work affecting First TransPennine Express from Monday 29 July to Friday 2 August 2013
- Engineering work between Chinley and Stockport until 09:15 on Sunday 30 June 2013
- Engineering work affecting First TransPennine Express from Monday 1 to Friday 5 July 2013
- Engineering work affecting First TransPennine Express services from Monday 22 to Thursday 25 July 2013
- Early morning affecting First TransPennine Express services from Tuesday 25 to Firday 28 June 2013
- Engineering work between Preston and Blackpool North from Monday 20 to Friday 24 May 2013
- Engineering work between Preston and Blackpool North after 23:45 on Sunday 19 May 2013
- Engineering work between Leeds and Stalybridge on Saturday 18 and Sunday 19 May 2013
- Engineering work between Lancaster and Carnforth / Windermere from 21:25 on Saturday 15 until 11:20 on Sunday 16 June 2013
- Engineering work affecting First TransPennine Express services from Monday 17 to Friday 21 June 2013
- Overnight engineering work affecting First TransPennine Express on Saturday 13 July 2013
- Engineering work between Preston and Warrington Bank Quay from Saturday 13 and Sunday 21 July 2013
- Overnight engineering work affecting First TransPennine Express from Monday 10 to Friday 14 June 2013
- Overnight engineering work affecting First TransPennine Express services from Monday 3 to Friday 7 June 2013
- Engineering work affecting First TransPennine Express services from Monday 8 to Friday 12 July 2013
- Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows all day on Sunday 7 and until 04:30 on Monday 8 July 2013
- Overnight engineering work affecting First TransPennine Express from Monday 27 to Friday 31 May 2013
- Engineering work between Leeds and York until 07:30 on Sunday 26 May 2013
- Engineering work between Deansgate / Manchester Victoria and Huyton all day on Sunday 16 and until 04:30 on Monday 17 June 2013
- Engineering work in the Stockport area from 23:05 on Saturday 15 until 09:15 on Sunday 16 June 2013
- Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Sunday 30 June 2013
- Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Saturday 22 and Sunday 23 June 2013
- Overnight engineering work affecting First TransPennine Express from Monday 6 to Friday 10 May 2013
- Early morning engineering work between Lancaster and Barrow-in-Furness on Monday 13 May 2013
- Engineering work between Deansgate / Manchester Victoria and Huyton all day on Sunday 9 and until 04:30 on Monday 10 June 2013
- Engineering work between Carstairs and Edinburgh from 10:30 on Saturday 1 to 14:10 on Sunday 2 June 2013
- Engineering work between Preston and Lancaster from Saturday 25 until 13:00 on Monday 27 May 2013
- Engineering work between Haymarket and Carstairs from Saturday 25 to 04:00 Thursday 30 May 2013
- Engineering work between Preston and Oxenholme Lake District from 18:00 on Saturday 18 May 2013
- Engineering work between Edinburgh and West Calder from 10:45 on Saturday 18 until 14:10 on Sunday 19 May 2013
- Engineering work between Preston and Carnforth / Barrow-in-Furness / Oxenholme Lake District from 18:00 on Saturday 11 until 15:00 on Sunday 12 May 2013
- Engineering work between Doncaster and Goole / Scunthorpe until at least July 2013
- Engineering work between Preston and Carlisle from 12:15 Saturday 4 until 12:15 Monday 6 May 2013
- Engineering work between Crewe and Liverpool Lime Street from Saturday 4 until 08:00 Monday 6 May 2013
- Engineering work between Motherwell and Shieldmuir on Saturday 4 and Sunday 5 May 2013
- Engineering work between York and Leeds via Micklefield until 10:20 on Sunday 28 April 2013
- Engineering work between Preston and Carnforth from 13:00 on Saturday 27 until 15:00 on Sunday 28 April 2013
- Engineering work between Meadowhall and Swinton on Saturday 27 and Sunday 28 April 2013
- Overnight engineering work affecting First TransPennine Express from Monday 22 to Friday 26 April 2013