TransPennine Express (TP)

28/10/2016 11:37:42
http://www.tpexpress.co.uk

Information last updated 14 November 2016 10:39

Company Information

Managing Director
Leo Goodwin 
Head Office
 
Phone
03456001671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map TransPennine Express map PDF

Support & information

Customer services
 
Primary Phone
03456001671
Textphone number
1800103456001671 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
TransPennine Express
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Every day - 07:00 - 22:00


Lost Property
 
Phone
03456001672
Textphone number
1800103456001672 (For customers with hearing impairments)
Address
-
-
-

-
Assisted Travel
 
Phone
0800 107 2149
Textphone number
1800108001072149 (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 07:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
03456786974
Address



Contact note

Next Day delivery is available for an additional £6.20

Tickets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel
 
Phone
03456001674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended TransPennine Express service between York and Manchester Airport each night from Monday 20 until Friday 24 February
Amended TransPennine Express service between York and Manchester Airport each night from Monday 13 until Friday 17 February
Buses replace TransPennine Express trains between Doncaster and Scunthorpe on Sunday 19 February
No trains between Manchester and Eccles /Salford Crescent on Saturday 18 and Sunday 19 February
Amended early morning service between Manchester Airport and Manchester Piccadilly on Sunday 12 February
Buses replace trains between Meadowhall / Rotherham Central and Sheffield on Sunday 12 February
Buses replace trains between Meadowhall / Rotherham Central and Sheffield on Sunday 5 February
Amended service between Manchester Piccadilly and Manchester Airport from 23:35 Saturday 28 to 08:35 Sunday 29 January
Amended overnight service between Manchester Piccadilly and Manchester Airport / Wilmslow from Monday 30 January to Friday 3 February
Amended 05:21 York to Manchester Airport service from Tuesday 31 January to Friday 3 February
Amended 05:40 Doncaster to Manchester Airport service from Tuesday 31 January to Friday 3 February
Amended service between Darlington and Newcastle from 12:00 Saturday 21 until 12:00 Sunday 22 January
Amended late night TransPennine Express service from Monday 9 to Friday 13 January
Amended service in the Manchester area on Saturday 14 and Sunday 15 January
Amended service between Darlington and Newcastle from 12:00 Saturday 14 until 12:00 Sunday 15 January
Amended service between Manchester and Eccles / Preston on Saturday 7 and Sunday 8 January
Amended service between Darlington and Newcastle from 12:00 Saturday 7 until 12:00 Sunday 8 January
Amended late night trains between Manchester Airport and York from Monday 2 to Friday 6 January
Amended late night trains between Manchester Airport and York from Wednesday 28 to Friday 30 December
Buses replace trains between between Leeds and Church Fenton on Saturday 31 December and Sunday 1 January
Buses replace trains between Leeds and Church Fenton / Selby on Tuesday 27 December
Major improvement works between Manchester Piccadilly and Eccles / Salford Crescent / Trafford Park from Saturday 24 December to Monday 2 January
Amended 05:21 York to Manchester Airport service from Tuesday 20 to Friday 23 December
Amended 05:40 Doncaster to Manchester Airport service from Tuesday 20 to Friday 23 December
Amended service between Manchester and Eccles / Preston from Monday 19 to Friday 23 December
Amended overnight service between Manchester Piccadilly and Manchester Airport / Wilmslow from Monday 19 to Friday 23 December
No trains between Manchester and Eccles /Salford Crescent on Sunday 18 December
No trains between Manchester and Eccles / Salford Crescent on Sunday 11 December