First TransPennine Express (TP)

06/07/2015 15:05:03
http://www.tpexpress.co.uk

Information last updated 18 August 2015 12:30

Company Information

Managing Director
Nick Donovan 
Head Office
 
Phone
03456001671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map First TransPennine Express map PDF

Support & information

Customer services
-
Primary Phone
03456001671
Textphone number
08001072061 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
First TransPennine Express Trains
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00  

Lost Property

 

Phone
03456001672
Address
-
-
-

-
Assisted Travel

 

Phone
0800 107 2149
Textphone number
- (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 07:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
03456786974
Address



Contact note

Next Day delivery is available for an additional £6.00

TIckets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel

 

Phone
03456001674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00 

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended First TransPennine Express services from Monday 23 to Friday 27 November
Amended First TransPennine Express services from Monday 16 to Friday 20 November
Amended First TransPennine Express services from Monday 9 to Friday 13 November
Amended service to and from Manchester via Salford Crescent and Eccles on Saturday 31 October and Sunday 1 November
Amended First TransPennine Express services on Monday 2 November until 05:00
Buses replace trains between Scunthorpe and Cleethorpes until 13:20 on Sunday 25 October
Amended First TransPennine Express services from Monday 26 to Friday 30 October
Amended services through Salford Crescent on Saturday 24 and Sunday 25 October
Buses replace trains between Preston and Blackpool North from 23:45 Sunday 18 until 05:00 Monday 19 October
Amended services through Doncaster and between Doncaster and Goole / Brough / Cleethorpes from 21:00 on Saturday 17 and all day Sunday 18 October
Amended services through Salford Crescent on Saturday 17 and Sunday 18 October
Buses replace trains between Doncaster and Goole / Brough / Cleethorpes from 21:00 on Saturday 10 and all day Sunday 11 October
Amended First TransPennine Express services from Sunday 18 to Friday 23 October
Buses replace trains between Doncaster and Goole / Brough / Cleethorpes from 21:00 on Saturday 10 and all day Sunday 11 October
Amended First TransPennine Express services from Monday 12 to Friday 16 October
Amended First TransPennine Express services from Monday 5 to Friday 9 October
Buses replace trains between Leeds and York until approximately 06:15 on Sunday 4 October
Buses replace trains between Doncaster and Goole / Gilberdyke / Cleethorpes on Sunday 4 October
Buses replace trains between Manchester Victoria and Stalybridge on Saturday 3 and Sunday 4 October
Amended First TransPennine Express services from Monday 28 to Friday 2 October
Amended First TransPennine Express trains between York and Manchester Airport until 07:12 on Sunday 27 September
Buses replace trains between Doncaster and Goole / Gilberdyke / Cleethorpes on Sunday 27 September
Buses replace trains between Manchester Victoria and Stalybridge on Saturday 26 and Sunday 27 September
Buses replace trains between Doncaster and Goole / Gilberdyke / Cleethorpes on Sunday 20 September
Buses replace trains between Manchester Victoria and Stalybridge on Saturday 19 and Sunday 20 September
Amended First TransPennine Express services from Monday 14 to Friday 18 September
Buses replace trains between Manchester Victoria and Stalybridge on Saturday 12 and Sunday 13 September
Amended First TransPennine Express services from Monday 7 to Friday 11 September
Buses replace trains between Preston and Blackpool North from 23:45 until end of service on Sunday 6 September
Amended First TransPennine Express service between Liverpool, Manchester and Leeds, York and the North East until 09:00 on Sunday 6 September
Buses replace trains between Eaglescliffe / Darlington / Stockton and Middlesbrough on Sunday 6 September
Buses replace trains between Scunthorpe and Cleethorpes on Saturday 5 and Sunday 6 September
Amended First TransPennine Express services from Monday 31 August to Friday 4 September
Major improvement work between Manchester Piccadilly / Manchester Victoria and Preston via Bolton until Monday 5 October