First TransPennine Express (TP)
Information last updated 15 February 2010 09:51
Company information
- Company name
- First TransPennine Express
- Managing director
- Vernon Barker
- Head office
- Floor 7 Bridgewater House 60 Whitworth Street Manchester M1 6LT 0845 600 1671
- Network map
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Download network map
Support & information
- Customer Services
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Monday-Friday 07:00-22:00 Weekend 07:00-21:00 - Primary Phone Number 0845 600 1671 - Address Customer Relations TransPennine Express Admail 3878 FREEPOST Manchester M1 9YB - Web Address www.tpexpress.co.uk - Email Address tpecustomer.relations@firstgroup.com - Lost Property
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Yes - Primary Phone Number 0845 600 1672 - Assisted Travel
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Monday-Friday 07:00-22:00 Weekend 07:00-21:00 - Primary Phone Number 0800 107 2149 - Address Customer Relations First TransPennine Express Admail 3878 FREEPOST Manchester M1 9YB - Network map
- View London Midland route maps
Ticketing & Fares
- Telesales
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Monday-Friday 08:00-21:00 Weekend 08:00-19:00 - Primary Phone Number 0845 678 6974 - Note Next Day delivery is available for an additional £6.00
TIckets may be collected at stations on day of travel.
- Group Travel
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Monday-Friday 07:00-22:00 Weekend 07:00-21:00 - Primary Phone Number 0845 600 1674 - Address Group Travel First TransPennine Express Admail 3878 FREEPOST Manchester M1 9YB - Seat Reservations
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Yes - Note Free to ticket holders and can be booked up to the day before travel
- Penalty Fares Note
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Not applicable.
Onboard facilities
- Cycle Policy
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Yes - Note Cycles carried free but space for the cycle must be reserved in advance.
To reserve a space for your bike, please call 0845 600 1674 at least 24 hours before travel.
- Telephones
- No
Engineering work
- Details
- Engineering work between Carstairs and Motherwell on Sunday 16 May 2010
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- Overnight engineering work affecting First TransPennine Express services from Monday 10 to Friday 14 May 2010
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- Engineering work between Carstairs and Motherwell on Sunday 9 May 2010
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- Engineering work between Glasgow Central and Carstairs on Sunday 2 May 2010
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- Engineering work between Doncaster/Swinton and Wakefield Westgate on Saturday 1 and Sunday 2 May 2010
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- Engineering work between Leeds and Bramley from 22:30 Saturday 1 until 16:00 on Sunday 2 May 2010
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- Engineering work between Oxenholme Lake District and Carlisle / Annan on Saturday 1 and Sunday 2 May 2010
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- Overnight engineering work affecting First TransPennine Express services from Monday 26 to Friday 30 April 2010
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- Engineering work between Hessle / Cottingham and Hull on Sunday 25 April 2010
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- Engineering work between Lockerbie and Kirknewton/Motherwell from 10:45 on Saturday 24 until 14:20 on Sunday 25 April 2010
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- Overnight engineering work affecting First TransPennine Express services from Monday 19 until Friday 23 April 2010
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- Engineering work between Carstairs and Kirknewton from 10:45 on Saturday 17 until 14:30 on Sunday 18 April 2010
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- Overnight engineering work affecting First TransPennine Express services from Monday 12 to Friday 16 April 2010
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- Engineering work between Preston and Blackpool North late evening on Sunday 11 April 2010
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- Engineering work between Carstairs and Kirknewton from 10:45 on Saturday 10 until 14:30 on Sunday 11 April 2010
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- Overnight engineering work affecting First TransPennine Express services from Monday 5 to Friday 9 April 2010
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- Engineering work between Mauldeth Road / Levenshulme and Manchester Piccadilly on Sunday 4 April 2010
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- Engineering work affecting First Transpennine Express services on Saturday 3 April 2010
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- Engineering work between Oxenholme Lake District and Edinburgh from 20:20 on Saturday 4 and all day Sunday 5 April 2010
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- Overnight engineering work affecting First TransPennine Express services from Monday 29 March until Friday 2 April 2010
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- Engineering work between Preston and Blackpool North on Sunday 28 March 2010
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- Engineering work between Preston and Carnforth from 13:05 on Saturday 27 until 14:55 on Sunday 28 March 2010
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- Overnight engineering work affecting First TransPennine Express services from Monday 22 until Friday 26 March 2010
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- Engineering work between Church Fenton and York until 10:20 on Sunday 21 March 2010
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- Engineering work between Preston and Carnforth from 13:05 on Saturday 20 until 14:55 on Sunday 21 March 2010
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- Overnight engineering work affecting First TransPennine Express services each evening from Monday 15 to Friday 19 March 2010
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- Engineering work between Leeds and Micklefield on Sunday 14 March 2010
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- Engineering work between Preston and Carnforth from 13:05 on Saturday 13 to 14:55 on Sunday 14 March 2010
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- Overnight engineering work affecting First TransPennine Express services each evening from Monday 8 until Friday 12 March 2010
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- Engineering work between Leeds and Micklefield on Sunday 7 March 2010
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- Overnight engineering work affecting First TransPennine Express services from Monday 1 until Friday 5 March 2010
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- Engineering work between Preston and Carnforth from 12:00 on Saturday 27 and all day on Sunday 28 February 2010
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- Engineering work between Scunthorpe and Barnetby each Sunday from 7 February until 28 February 2010
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- Engineering work between Leeds and Manchester Airport from 23:45 Saturday 16 until 09:00 on Sunday 17 March 2010
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- Engineering work affecting First TransPennine Express services from Monday 10 to Friday 14 August 2009
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- Late night engineering work affecting First TransPennine Express from Monday 3 until Friday 7 August 2009
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- Overnight engineering work affecting First TransPennine Express from Tuesday 28 to Friday 31 July 2009
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- Engineering work between Birchwood and Manchester Piccadilly until 08:30 on Sunday 19 July 2009
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- Engineering work affecting First TransPennine Express from Monday 13 to Friday 17 July 2009
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- Overnight engineering work affecting First TransPennine Express services from Monday 6 to Friday 10 July 2009
