Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Company Information: First Transpennine Express (TP)
Last changed: 16:21 on 3 May 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | First Transpennine Express |
| Managing Director | Vernon Barker |
| Company Website | http://www.tpexpress.co.uk |
| Head Office - Postal Address |
Floor 7 Bridgewater House 60 Whitworth Street Manchester M1 6LT |
| Head Office - Primary Phone Number | 0845 600 1671 |
| Head Office - Fax | 0161 228 8120 |
| Head Office - Web Address | http://www.tpexpress.co.uk |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Friday 07:00-22:00 Weekend 07:00-21:00 |
| Customer Services - Primary Phone Number | 0845 600 1671 |
| Customer Services - Address | Customer Relations TransPennine Express Admail 3878 FREEPOST Manchester M1 9YB |
| Customer Services - Web Address | http://www.tpexpress.co.uk |
| Customer Services - Email Address | tpecustomer.relations@firstgroup.com |
| Lost Property | Yes |
| Lost Property - Primary Phone Number | 0845 600 1672 |
| Assisted Travel | Monday-Friday 07:00-22:00 Weekend 07:00-21:00 |
| Assisted Travel - Primary Phone Number | 0800 107 2149 |
| Assisted Travel - Address | Customer Relations First TransPennine Express Admail 3878 FREEPOST Manchester M1 9YB |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Yes |
| Telesales - Primary Phone Number | 0845 678 6974 |
| Group Travel | Monday-Friday 07:00-22:00 Weekend 07:00-21:00 |
| Group Travel - Primary Phone Number | 0845 600 1674 |
| Group Travel - Address | Group Travel First TransPennine Express Admail 3878 FREEPOST Manchester M1 9YB |
| Seat Reservations | Yes |
| Seat Reservations - Note | Free to ticket holders and can be booked up to the day before travel |
| Penalty Fares Note |
Not applicable. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note | Cycles carried free but space for the cycle must be reserved in advance. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Hunts Cross/Huyton and Liverpool Lime Street from 21:50 on Saturday 28 until 14:30 on Sunday 29 June 2008
- Engineering work between Salford Crescent and Chorley on Sunday 15 June 2008
- Engineering work between Salford Crescent and Lostock / Westhoughton on Sunday 8 June 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 8 June 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 18 May 2008
- Engineering work between Preston and Lancaster on Sunday 18 May 2008
- Engineering work between Deansgate / Manchester Victoria and Salford Crescent / Earlestown on Sunday 18 May 2008
- Engineering work between Patricroft and Earlestown on Saturday 17 and Sunday 18 May 2008
- Engineering work between Manchester Piccadilly and Manchester Airport on Sunday 11 May 2008
