First TransPennine Express (TP)

15/09/2014 08:56:58
http://www.tpexpress.co.uk

Information last updated 17 September 2014 14:53

Company Information

Managing Director
Nick Donovan 
Head Office
 
Phone
0845 600 1671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map First TransPennine Express map PDF

Support & information

Customer services
-
Primary Phone
0845 600 1671
Textphone number
08001072061 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
First TransPennine Express Trains
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00  

Lost Property

 

Phone
0845 600 1672
Address
-
-
-

-
Assisted Travel

 

Phone
0800 107 2149
Textphone number
- (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Every day: 07:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
0845 678 6974
Address



Contact note

Next Day delivery is available for an additional £6.00

TIckets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel

 

Phone
0845 600 1674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00 

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended 08:47 York to Middlesbrough on Sunday 4 January 2015
Amended First TransPennine Express services from Monday 5 to Friday 9 January 2015
Amended service between Leeds and York on Saturday 10 and Sunday 11 January 2015
Retimed 08:00, 09:06 Newcastle to Liverpool Lime Street on Sunday 21 December 2014
Amended service between Manchester Airport and Manchester Piccadilly from 00:45 to 08:30 on Sunday 4 January 2015
Buses replace trains between Bolton and Preston on Sunday 4 January 2015
Buses replace trains between Preston and Blackpool North from 23:30 on Sunday 28 to 05:00 on Monday 29 December 2014
Amended service between Newcastle and Durham until 09:30 on Sunday 28 December 2014
Amended service between York and Church Fenton on Sunday 21 December 2014
Amended First TransPennine Express services each night from Monday 15 to Friday 19 December 2014
Amended service between York and Church Fenton on Saturday 13 and Sunday 14 December 2014
Amended First TransPennine Express services each night from Monday 8 to Friday 12 December 2014
Amended services between Manchester Airport and Blackpool North from 22:25 on Sunday 7 December 2014
Amended timetable between Newcastle and Darlington until 09:30 on Sunday 7 December 2014
Amended First TransPennine Express services each night from Monday 1 to Thursday 4 December 2014
Amended services between Manchester Airport and Blackpool North from 22:25 on Sunday 30 November 2014
Amended service between Edinburgh and Glasgow Central / Carlisle until 12:15 on Sunday 30 November 2014
Amended service between Newcastle and Darlington until 09:30 on Sunday 30 November 2014
Amended First TransPennine Express services each night from Monday 24 to Thursday 27 November 2014
Amended overnight service between Manchester Airport and Blackpool North from Sunday 23 until Thursday 27 November 2014
Amended service between Edinburgh and Glasgow Central / Carlisle until 12:15 on Sunday 23 November 2014
Buses replace trains between Scarborough and York on Sunday 23 November 2014
Amended service between Newcastle and Darlington until 09:30 on Sunday 23 November 2014
Amended First TransPennine services from Monday 17 to Friday 21 November 2014
Amended service between Edinburgh and Glasgow Central / Carlisle until 12:15 on Sunday 16 November 2014
Buses replace trains between Scarborough and York on Sunday 16 November 2014
Amended service between Newcastle and Darlington until 09:30 on Sunday 16 November 2014
Amended service between Edinburgh and Glasgow Central / Carlisle until 12:15 on Sunday 9 November 2014
Buses replace trains between Scarborough and York on Sunday 9 November 2014
Amended service between Newcastle and Darlington until 09:30 on Sunday 9 November 2014
Amended First TransPennine Express services from Monday 3 to Friday 7 November 2014
Amended First TransPennine Express services all day Sunday 2 November and until 06:45 on Monday 3 November 2014
Amended East Coast and First TransPennine Express services from Newcastle until 09:50 on Sunday 2 November 2014
Amended services from Newcastle until 09:10 on Sunday 26 October 2014
Amended First TransPennine Express services from Monday 27 to Friday 31 October 2014
Buses replace trains between York and Scarborough on Sunday 26 October 2014
Amended service between Stalybridge and Manchester Victoria on Saturday 25 and Sunday 26 October 2014
Amended First TransPennine Express services from Tuesday 21 to Friday 24 October