City Thameslink (CTK)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note on platforms seating under canopy Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around City Thameslink station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
City Thameslink
Transport links
- Connection time
- 5 minutes (minimum)
Ticket buying and collection
- Ticket office opening
- Sunday Closed
- Monday-Friday 07:15-19:45
- Saturday Closed
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Station Entrance
- Oyster PrePay
- Yes
- Penalty fares
Penalty Fares apply to journeys from City Thameslink station when travelling with:
- First Capital Connect
- Southeastern
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Monday-Friday 06:00-23:00
- Saturday 09:00-21:00
- Sunday Closed
- Accessible ticket machines
- No
- Accessible ticket office counter
- Yes
Fully accessible multi level counters.
- Induction loop
- No
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
- Accessible public telephones
- No
- National key toilets
- Yes
- Step free access coverage
- Whole station
Ramp access to entrance. Lifts and escalators to all platforms.
- Impaired mobility set down
- No
- Disabled parking
- No
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 06:00-23:00
- Saturday Closed
- Sunday Closed
Staffed 24x7 but not open to the public at night or at weekends.
