City Thameslink (CTK)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note on platforms seating under canopy Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around City Thameslink station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
City Thameslink
Ticket buying and collection
- Ticket office opening
Sunday Closed
Monday-Friday 07:15-19:45
Saturday Closed
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Station Entrance
- Get Oyster card here
Yes- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 1
- Penalty fares
-
Penalty Fares apply to journeys from City Thameslink station when travelling with:
- First Capital Connect
- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
on concourse and platforms
- Staff help
-
Monday-Sunday 24 hours
Monday-Friday 06:00-23:00
Saturday 09:00-21:00
Sunday Closed
- Accessible ticket machines
No
- Accessible ticket office counter
Yes
- Induction loop
No
- Ramp for train access
Yes
- Accessible taxis
Yes
All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
Ramp access to entrance. Lifts and escalators to all platforms.
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-23:00
Saturday Closed
Sunday ClosedStaffed 24x7 but not open to the public at night or at weekends.
Station map
- Station plan
- View larger version
- Stations made easy
- Show [CTK] route