Elephant & Castle (EPH)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note on platforms Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone No -
Internet
Public WiFi No Note Find WiFi Hotspots around Elephant & Castle station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Elephant & Castle
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- Platform 4 station entrance
Ticket buying and collection
- Ticket office opening
- Sunday Closed
- Monday-Friday 07:00-20:15
- Saturday Closed
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Adjacent Ticket Office
- Oyster PrePay
- Yes
- Penalty fares
Penalty Fares apply to journeys from Elephant & Castle station when travelling with:
- First Capital Connect
- Southeastern
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 05:45-23:15
- Saturday 05:45-23:15
- Sunday 09:00-21:00
- Accessible ticket machines
- No
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- No
- Accessible taxis
-
Yes
- All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- No part of station
- Steps to main entrance from street level and steps to all platforms
- Impaired mobility set down
- No
- Disabled parking
- No
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Saturday 05:45-23:15
- Sunday 09:00-21:00
