Elephant & Castle (EPH)

Managed by First Capital Connect

 
Elephant Road
London
SE17 1LB
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Note on platforms
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone No

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Elephant & Castle station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Elephant & Castle

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Route planning around the station including maps and platforms

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Station Message: Alert!

There is no cross-London First Capital Connect service most weekends or between 22.30 and 04.30 Monday to Friday, now and into 2012. This is a key part of the Thameslink Improvement Programme. For more information, please use the following link to visit the Thameslink Programme website.

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
Platform 4 station entrance
Car park
No
Taxi rank
Yes
There is a rank located in Elephant Road.
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Sunday Closed
Monday-Friday 07:00-20:15
Saturday Closed
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Adjacent Ticket Office

Get Oyster card here
No
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 1/2
Penalty fares

Penalty Fares apply to journeys from Elephant & Castle station when travelling with:

  • First Capital Connect
  • Southeastern

Accessibility and mobility access

Customer help points
Yes on platforms
Staff help
Monday-Friday 05:45-23:15
Saturday 05:45-23:15
Sunday 09:00-21:00
Accessible ticket machines
No
Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
No
Accessible taxis
Yes All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
No part of station Steps to main entrance from street level and steps to all platforms
Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Left luggage
No
Lost property
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Saturday 05:45-23:15
Sunday 09:00-21:00

Station map

Station plan

Large station plan for Elephant & Castle

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