Elephant & Castle (EPH)
Managed by Thameslink
Station facilities
-
Station seating facilities
Station seating facilities Waiting room available on platforms 2,3 and 4 -
Trolleys
-
Refreshments
Note Refreshments available on platform 4 -
ATM machine
ATM machine ATM located in ticket hall -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Post box located in shopping centre near station entrance -
Tourist information office
-
Shops
Elephant & Castle
Getting to and from the station
- Car Park
No- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
- There is a rank located in Elephant Road.
- Accessible taxis
-
Accessible taxis are available
- Impaired mobility set down / pick up points available
- No
- Metro
- Interchange with LUL Northern Line & Bakerloo Line
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:00 - 20:15
Saturday - Sunday Closed
- Location
-
Ticket offices available at the Ticket Hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
-
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- London fare zone
- Zone 1/2
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:45 - 23:15
Sunday 09:00 - 21:00
- Customer help points
- Yes
- Available on all platforms
- Lost Property
- Yes
- Thameslink
-
Monday - Sunday 07:00 - 22:00
Not open Christmas Day
- thameslinkrailway.com/lostproperty
- 0345 026 4700
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Please speak to station staff or use the help-point.
Facilities
- ATM Machine
- Yes
- ATM located in ticket hall
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Post box
- Yes
- Post box located in shopping centre near station entrance
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Refreshments available on platform 4
- Toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Waiting room available on platforms 2,3 and 4
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 058 2844
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
- Staff help available
- Yes
- Please phone the Helpline on 0800 058 2844 to ensure arrangements are in place.
- Staff help available opening times
-
Monday - Friday 05:45 - 23:15
Saturday 05:45 - 23:15
Sunday 09:00 - 21:00
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
- Steps to main entrance from street level and steps to all platforms
- Wheelchairs available
- No
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