Last updated:Today at 15:52
Train companies affected:National Rail
Last updated:Today at 15:08
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Today at 13:33
Train companies affected:Thameslink
St Helier station, Green Lane, St Helier, London, SM4 6ST
Unavailable
Zone 4
Yes
Available
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
No
Yes
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
Unavailable
No
None
Unavailable
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are only in Help Points
This station does not have step-free access to any platform.
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is the station Help Point.
Unavailable
Available
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Unavailable
There is no ramp available to provide level access between train and platform at this station.
Unavailable
Available
There is no waiting room at this station
Unheated waiting shelters are available on the platforms.
Available
Unavailable
There are tactile warnings on all platforms
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Unavailable
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps can only be deployed from the side of a vehicle
The drop-off and/or pick-up point is uncovered
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Unavailable
No
None
The assisted helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
This station is unstaffed and trains calling at this station do not have on board staff.
You can arrange assistance on by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 058 2844
Texting us on 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
There are Help Points
Unavailable
Unavailable
Unavailable
Available
There is no waiting room at this station
Unheated waiting shelters are available on the platforms.
Available
Unavailable
No
30 spaces
Stands
Station entrance
Yes
Yes
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
No
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.