West Hampstead Thameslink (WHP)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note on platforms
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
West Hampstead Thameslink
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:15-19:30
Saturday 06:45-20:00
Sunday 07:40-17:15
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Station Entrance
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 2
- Penalty fares
-
Penalty Fares apply to journeys from West Hampstead Thameslink station when travelling with:
- First Capital Connect
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 06:05-20:15
Saturday 06:05-20:15
Sunday 07:30-17:30
- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
No
- Ramp for train access
No
- Accessible taxis
Yes
All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
No part of station
One small step into ticket office area. Lifts to all platforms
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
Car parking is free to blue or orange badge holders
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:05-19:45
Saturday 06:35-20:15
Sunday 07:30-17:30
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WHP] route