Elstree & Borehamwood (ELS)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note Waiting rooms on platforms and seats in ticket hall and on platforms
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Elstree & Borehamwood station
Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Elstree & Borehamwood
Ticket buying and collection
- Ticket office opening
Sunday 06:30-21:15
Monday-Saturday 06:00-20:30
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Station Entrance and Ticket Hall
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 6
- Penalty fares
-
Penalty Fares apply to journeys from Elstree & Borehamwood station when travelling with:
- First Capital Connect
Accessibility and mobility access
- Customer help points
-
Yes
on platforms
- Staff help
-
Monday-Friday 05:45-20:45
Saturday 05:45-20:45
Sunday 06:00-21:30
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
Yes
All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Partial station
Newly built ticket office providing level access from the street. One window has low level counter. Step free access to Platform 1 (southbound)
- Impaired mobility set down
Yes
- Disabled parking
Yes
- Accessible car park equipment
No
Car parking is free to blue badge holders
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day. - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Saturday 05:45-20:45
Sunday 06:15-21:30
Station map
- Station plan
- View larger version
- Stations made easy
- Show [ELS] route