Luton (LUT)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note on platforms and in station buffet
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Luton
Ticket buying and collection
- Ticket office opening
Sunday 06:45-21:45
Monday-Friday 05:45-21:45
Saturday 05:45-22:00
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
There are four self service machines at this station which accept cash & credit/debit cards (chip & PIN enabled)
Ticket Hall and Station Entrance
- Penalty fares
-
Penalty Fares apply to journeys from Luton station when travelling with:
- First Capital Connect
Penalty Fares do not apply if travelling with:- East Midlands Trains
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Partial station
Lifts from street level (near bus station) to public overbridge allowing step free access to ticket hall. Level access from Hightown area. Footbridge with stairs to all platforms.
- Impaired mobility set down
No
- Disabled parking
Yes
- Accessible car park equipment
No
Car parking is free to blue or orange badge holders
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Sunday 24 hoursThe station is closed to the public at night when trains are not running
Station map
- Station plan
- View larger version
- Stations made easy
- Show [LUT] route