Luton (LUT)

Managed by First Capital Connect

 
Station Road
Luton
LU1 2LT
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Note

    on platforms and in station buffet

    Women-only waiting room No
  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No
  • Toilets

  • Pay phone

    Pay phone Cards and coins
  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Luton station

    Web kiosk No
  • Post box

  • Tourist information office

    Tourist information office No
  • Shops

    Shops No
 
 

Luton

Stations made easy

Route planning around the station including maps and platforms

Show [LUT] route

 

Transport links

Connection time
10 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Partial
Cycle storage location
front Platform 5, rear Platform 1
Car park
Yes

Station Road - 562 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

National Car Parks Ltd (Operator)

0845 680 0023 (primary)
www.firstcapitalconnect.co.uk
customer.service@ncp.co.uk

Charges: £4.80 daily, £22.00 weekly, £85.00 monthly, £230.00 three-monthly, £750.00 annually

Taxi rank
Yes
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Sunday 06:45-21:45
Monday-Friday 05:45-21:45
Saturday 05:45-22:00
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

There are four self service machines at this station which accept cash & credit/debit cards (chip & PIN enabled)


Ticket Hall and Station Entrance

Penalty fares

Penalty Fares apply to journeys from Luton station when travelling with:

  • First Capital Connect


Penalty Fares do not apply if travelling with:

  • East Midlands Trains

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
No
Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.

Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Partial station

Lifts from street level (near bus station) to public overbridge allowing step free access to ticket hall. Level access from Hightown area. Footbridge with stairs to all platforms.

Impaired mobility set down
No
Disabled parking
Yes
Accessible car park equipment
No

Car parking is free to blue or orange badge holders

Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Left luggage
No
Lost property
Yes

Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Sunday 24 hours

The station is closed to the public at night when trains are not running

Station map

Station plan

Large station plan for Luton

View larger version
Stations made easy
Show [LUT] route

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