Luton (LUT)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note on platforms and in station buffet Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around Luton station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Luton
Transport links
- Connection time
- 10 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Partial
- Cycle storage location
- front Platform 5, rear Platform 1
- Car park
- Station Road
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park operator phone
- 0845 680 0023 (primary)
- Car park operator address
- www.firstcapitalconnect.co.uk
- customer.service@ncp.co.uk
- Car park spaces
- 562
- Charges
- £6.00 daily , £27.50 weekly , £100.00 monthly , £280.00 three-monthly , £950.00 annually
Ticket buying and collection
- Ticket office opening
- Sunday 06:45-21:45
- Monday-Friday 05:45-21:45
- Saturday 05:45-22:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
There are four self service machines at this station which accept cash & credit/debit cards (chip & PIN enabled)
Ticket Hall and Station Entrance
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Luton station when travelling with:
- First Capital Connect
Penalty Fares do not apply if travelling with:- East Midlands Trains
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
- No
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
- All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- Partial station
- Lifts from street level (near bus station) to public overbridge allowing step free access to ticket hall. Level access from Hightown area. Footbridge with stairs to all platforms. There is also a 'barrow crossing' allowing step free access between platforms
- Impaired mobility set down
- No
- Disabled parking
- Yes
- Accessible car park equipment
- No
- Car parking is free to blue or orange badge holders
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Sunday 24 hours
The station is closed to the public at night when trains are not running
