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Last updated:Today at 22:24
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 11:42
Train companies affected:National Rail

Sutton Common (SUC)

Sutton Common station, Sutton Common Road, Sutton, London, SM1 3HY

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours

No

London Fare Zone

Zone 4

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

No

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Oyster and Contactless notes

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Customer Help Points

No

1 x Platform 1

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This is a Category C station: This station does not have step-free access.

Assistance Meeting Point is the Help Point.

Ticket barriers and gates

No

Accessible ticket machines

Yes

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

Yes

There is no waiting room at this station

Unheated waiting shelters are available on the platforms.

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No
Customer Help Points and Meeting Point

No

1 x Platform 1

Helpline
  • Helpline Monday to Sunday: Yes

The assisted helpline is not available on Christmas Day.

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

This station is unstaffed and trains calling at this station do not have on board staff.

You can arrange assistance on by:

  • Pressing the “emergency & assisted travel” button on a station Help Point

  • Calling our freephone number: 0800 058 2844

  • Texting us on 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

There is no waiting room at this station

Unheated waiting shelters are available on the platforms.

Seating Area

Yes

Refreshment Facilities

No

Pay Phones

No

Bicycle Storage

Spaces

6 spaces

Type of Storage

Stands

Location

Station entrance

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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