West Hampstead Thameslink (WHP)

Managed by First Capital Connect

 
West End Lane
West Hampstead
NW6 2LJ
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Note on platforms
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around West Hampstead Thameslink station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

West Hampstead Thameslink

Stations made easy

Route planning around the station including maps and platforms

Show [WHP] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
No
Cycle storage location
top of stairs Platform 1
Car park
No
Taxi rank
No
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:15-19:30
Saturday 06:45-20:00
Sunday 07:40-17:15
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Station Entrance

Get Oyster card here
No
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 2
Penalty fares

Penalty Fares apply to journeys from West Hampstead Thameslink station when travelling with:

  • First Capital Connect

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 06:05-20:15
Saturday 06:05-20:15
Sunday 07:30-17:30
Accessible ticket machines
No
Accessible ticket office counter
No
Induction loop
No
Ramp for train access
No
Accessible taxis
Yes All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
No part of station One small step into ticket office area. Steps down to platforms via a footbridge
Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No Car parking is free to blue or orange badge holders
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Left luggage
No
Lost property
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:05-19:45
Saturday 06:35-20:15
Sunday 07:30-17:30

Station map

Station plan

Large station plan for West Hampstead Thameslink

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