West Hampstead Thameslink (WHP)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note on platforms Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around West Hampstead Thameslink station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
West Hampstead Thameslink
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- No
- Cycle storage location
- top of stairs Platform 1
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:15-19:30
- Saturday 06:45-20:00
- Sunday 07:40-17:15
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
- Station Entrance
- Oyster PrePay
- Yes
- Penalty fares
- Penalty Fares apply to journeys from West Hampstead Thameslink station when travelling with:
- First Capital Connect
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 06:05-20:15
- Saturday 06:05-20:15
- Sunday 07:30-17:30
- Accessible ticket machines
- No
- Accessible ticket office counter
- No
- Induction loop
- No
- Ramp for train access
- No
- Accessible taxis
-
Yes
- All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- No part of station
- One small step into ticket office area. Steps down to platforms via a footbridge
- Impaired mobility set down
- No
- Disabled parking
- No
- Accessible car park equipment
- No
- Car parking is free to blue or orange badge holders
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 06:05-19:45
- Saturday 06:35-20:15
- Sunday 07:30-17:30
