Luton (LUT)
Managed by Thameslink
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine ATM located in station entrance -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Luton
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Front and rear entrances
- Storage spaces
- 62
- Storage CCTV
- Yes
- Car Park
- Station Road Car Park
- Operator
- National Car Parks Ltd
- Phone number
- -
- Address
-
-
-
- Web address
- http://thameslinkrailway.com/parking
- Note
-
For more information including tariffs and the number of spaces, including blue badge spaces please visit www.thameslinkrailway.com/parking or alternatively call Indigo Customer Services on 0330 123 5247 (open 24 hrs)
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- NO
- Impaired mobility set down / pick up points available
- No
- Airport
- Luton Airport Parkway station is the nearest rail station to Luton Airport. A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please slect Luton Airport as your origin or destination on the journey planner.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 21:45
Saturday 05:45 - 22:00
Sunday 06:45 - 21:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
- Smartcards cannot be purchased from this station. Please apply online at: www.thameslinkrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Thameslink
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Customer help points
- No
- Lost Property
- Yes
- Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- thameslinkrailway.com/lostproperty
- Ticket gates
- Yes
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
- ATM located in station entrance
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Post box
- Yes
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around this station
- Refreshment facilities
- Yes
- Toilets
- Yes
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- Access to this toilet requires a Radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
- Staff help available opening times
-
Monday - Sunday 07:00 - 22:00
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- Lifts from street level (near bus station) to public overbridge allowing step free access to ticket hall and platform 4. Footbridge with stairs to all other platforms.
- Wheelchairs available
- Yes
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