London Northwestern Railway (LN)

04/06/2018 08:18:24
http://www.londonnorthwesternrailway.co.uk/

Information last updated 12 November 2018 14:01

Company Information

Managing Director
Jan Chaudhry-van der Velde 
Head Office
 
Phone
03333110006 
Textphone number
1800103333110006 (For customers with hearing impairments)
Address
134 Edmund Street
Birmingham
West Midlands
West Midlands
B2 2ES
Network map
Download network map London Northwestern Railway map

Support & information

Customer services
 
Primary Phone
03333110006
Textphone number
1800103333110006 (For customers with hearing impairments)
Address
FREEPOST
LONDON NORTHWESTERN RAILWAY
CUSTOMER RELATIONS
West Midlands
-
Note

Opening Hours:

Monday - Friday: 07:00 - 19:00

Saturday & Sunday: 08:00 - 16:00 

Lost Property
 
Phone
03333110006
Textphone number
1800103333110006 (For customers with hearing impairments)
Address
FREEPOST
LONDON NORTHWESTERN RAILWAY
CUSTOMER RELATIONS

-
Note

Opening Hours:

Monday - Friday: 09:00 - 17:30

 

Assisted Travel
 
Phone
08000248997
Textphone number
1800108000248997 (For customers with hearing impairments)
Address
FREEPOST
LONDON NORTHWESTERN RAILWAY
CUSTOMER RELATIONS

Web address
-
Note

Opening Time:

Everyday: 08:00 - 22:00 

Ticketing & Fares

Telesales

 

Phone
03333110006
Textphone number
1800103333110006 (For customers with hearing impairments)
Address



Group Travel
 
Phone
03333110006
Textphone number
1800103333110006 (For customers with hearing impairments)
Address
London Northwestern Railway
Group Travel
PO Box 23972
City of EdinburghEH3 5DA
Business Travel
 
Phone
03333110006
Textphone number
1800103333110006 (For customers with hearing impairments)
Seat reservations
Available
Penalty fares
Buying tickets on the train

Get a valid ticket before you travel.

You must have a valid ticket of a Permit to Travel for your entire journey before you  go, otherwise you could have to pay a Penalty Fare.

This is at least £20 or double the full single fare to the next station stop. Plus the usual single fare to your destination if you continue your journey.

You might also have to pay a Penalty Fare if you:

  • Can't show an appropriate Railcard for a discounted ticket
  • Travel in a First Class carriage with a Standard Class ticket
  • Are travelling on a Child rate ticket but are 16 or over
  • Travel beyond the destination on your ticket.

Tickets are available for purchase on-board our trains only when a journey commences from a station that does not have ticket purchasing facilities or where ticket buying facilities are out of order.

On-board facilities

Engineering works