West Midlands Railway (WM)

04/06/2018 08:20:58
http://www.westmidlandsrailway.co.uk

Information last updated 07 August 2018 13:54

Company Information

Managing Director
Jan Chaudhry-van der Velde 
Head Office
 
Phone
03333110039 
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
134 Edmund Street
Birmingham
West Midlands

B3 2ES
Network map
Download network map West Midlands Railway map

Support & information

Customer services
 
Primary Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS

-
Web address
West Midlands Railway - Customer Services
Note

Opening times:

Monday - Friday: 07:00 - 19:00

Saturday - Sunday: 08:00 - 16:00 

Lost Property
 
Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS

-
Web address
anc_PropertyWebAddress
Note

Opening Times:

Monday - Friday: 09:00 - 17:30 

Assisted Travel
 
Phone
08000248998
Textphone number
1800108000248998 (For customers with hearing impairments)
Web address
anc_AssistedWebAddress
Note

Opening Times:

Monday - Sunday: 08:00 - 22:00 

Ticketing & Fares

Telesales

 

Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA
Group Travel
 
Phone
03333110039
Business Travel
 
Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Seat reservations
Available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train

Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.  

Engineering works

Service disruptions
Buses replace trains between Stourbridge Junction and Birmingham Snow Hill until 12:15 on Sunday 4 November
Amended service between Tyseley and Leamington Spa on Sunday 4 November
Buses replace trains between Leamington Spa / Stratford-upon-Avon and Solihull on Saturday 27 and Sunday 28 October
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Saturday 13 and Sunday 14 October
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Saturday 6 and Sunday 7 October
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Saturday 29 and Sunday 30 September
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Saturday 22 and Sunday 23 September
Amended 22:15 Birmingham New Street to Rugeley Trent Valley service from Monday 15 until Thursday 18 October
Amended late night midweek service between Walsall and Rugeley Trent Valley from Monday 8 until Thursday 11 October
Amended 22:15 Birmingham New Street to Rugeley Trent Valley service from Monday 24 to Thursday 27 September
Amended 22:15 Birmingham New Street to Rugeley Trent Valley service from Monday 10 to Thursday 13 September
Amended 22:15 Birmingham New Street to Rugeley Trent Valley service from Monday 3 to Thursday 6 September
Amended 22:15 Birmingham New Street to Rugeley Trent Valley service from Monday 27 to Thursday 30 August
Amended 22:15 Birmingham New Street to Rugeley Trent Valley service from Monday 20 to Thursday 23 August
Amended 22:15 Birmingham New Street to Rugeley Trent Valley service from Monday 1 to Thursday 4 October
Amended late night West Midlands Railway service between Great Malvern and Hereford from Monday 24 to Thursday 27 September
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Saturday 15 and Sunday 16 September
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Saturday 8 and Sunday 9 September
Amended service between Hereford and Birmingham New Street until 16:00 on Sunday 2 September
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 26 August
Buses replace trains between Coventry and Birmingham International / Leamington Spa from Saturday 25 until 12:00 on Monday 27 August
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 19 August