West Midlands Railway (WM)

04/06/2018 08:20:58
http://www.westmidlandsrailway.co.uk

Information last updated 22 June 2018 07:27

Company Information

Managing Director
Jan Chaudhry-van der Velde 
Head Office
 
Phone
03333110039 
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
134 Edmund Street
Birmingham
West Midlands

B3 2ES
Network map
Download network map West Midlands Railway map

Support & information

Customer services
 
Primary Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS

-
Web address
West Midlands Railway - Customer Services
Note

Opening times:

Monday - Friday: 07:00 - 19:00

Saturday - Sunday: 08:00 - 16:00 

Lost Property
 
Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
FREEPOST
WEST MIDLANDS RAILWAY
CUSTOMER RELATIONS

-
Web address
anc_PropertyWebAddress
Note

Opening Times:

Monday - Friday: 09:00 - 17:30 

Assisted Travel
 
Phone
08000248998
Textphone number
1800108000248998 (For customers with hearing impairments)
Web address
anc_AssistedWebAddress
Note

Opening Times:

Monday - Sunday: 08:00 - 22:00 

Ticketing & Fares

Telesales

 

Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Address
West Midlands Railway Group Travel
PO Box 23972
Edinburgh
EH3 5DA
Group Travel
 
Phone
03333110039
Business Travel
 
Phone
03333110039
Textphone number
1800103333110039 (For customers with hearing impairments)
Seat reservations
Available
Penalty fares
View penalty fares policy for this train company
Buying tickets on the train

Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order.  

Engineering works

Service disruptions
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Saturday 8 and Sunday 9 September
Amended service between Hereford and Birmingham New Street until 16:00 on Sunday 2 September
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 26 August
Buses replace trains between Coventry and Birmingham International / Nuneaton / Leamington Spa from Saturday 25 until 12:00 on Monday 27 August
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 19 August
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 12 August
Amended 22:54 Birmingham New Street to Northampton service from Monday 6 to Thursday 9 August
Amended 05:16 Rugby to London Euston service from Tuesday 7 to Friday 10 August
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 5 August
Revised service between Birmingham New Street and Rugeley Trent Valley on Sunday 29 July
Buses replace trains between Birmingham New Street and Lichfield Trent Valley on Sunday 29 July
Revised service between Birmingham New Street and Rugeley Trent Valley on Sunday 22 July
Buses replace trains between Birmingham New Street and Lichfield Trent Valley on Sunday 22 July
Amended late night West Midlands Railway services from Monday 23 to Thursday 26 July
Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 8 July
Buses replace trains between Birmingham New Street and Tame Bridge Parkway via Aston on Sunday 15 July
Buses replace trains between Birmingham New Street and Lichfield Trent Valley on Sunday 15 July
Buses replace trains between Coventry and Nuneaton until 14:00 Sunday 1 July