Stations & on train
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- Managing Director
- Andy Mellors
- Head Office
- Phone
- 03456000650
- Fax
- 0
- Address
-
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-
- - Email address
- customerrelations@swrailway.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03456000650
- 08006920792
- Fax
- 02380 728187
- Textphone number
- 08006920792 (For customers with hearing impairments)
- Address
-
Customer Service Centre
South Western Railway Overline House
Southampton
SO15 1GW - Web address
- Island Line
- Email address
- customerrelations@swrailway.com
- Lost Property
- Phone
- 02074017861
- Address
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- - Web address
- Island Line - Lost Property
- Assisted Travel
- Phone
- 0800 52 82 100
- 08006920792
- Textphone number
- 0800 6920 792 (For customers with hearing impairments)
- Web address
- Island Line - Assisted Travel
- Note
- Daily 0600 - 2200
Ticketing & Fares
- Telesales
-
Select Option 2
- Phone
- 03456000650
- Address
-
Daily 0600 - 2200
- Contact note
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Open Monday-Sunday, 06:00-22:00
- Group Travel
- Phone
- 02380213699
- Contact note
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Open: Monday-Friday, 08:30-17:30All Group Travel must be booked in advance: 7 days in advance for up to 49 passengers. 4 weeks in advance for 50 passengers or more. Special arrangements may need to be made for groups of more than 100.
- Business Travel
- Phone
- 02380213698
- Textphone number
- - (For customers with hearing impairments)
- Contact note
-
Open: Monday-Friday, 08:30 - 17:30
- Seat reservations
- Not available
- Penalty fares
- View penalty fares policy for this train company
On-board facilities
- Cycle policy
- View cycle policy for this train company
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