Company information
- Company name
- Northern Rail
- Managing director
- Heidi Mottram
- Head office
- Northern Rail Ltd Northern House 9 Rougier Street York YO1 6HZ 0845 00 00 125 customer.relations@northernrail.org
- Network map
- No map available
Support & information
- Customer Services
-
Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed - Primary Phone Number 0845 00 00 125 - Fax Number 0113 247 9059 - Minicom/Textphone (For customers with hearing impairments) 0808 156 1606 - Alternate Minicom/Textphone (For customers with hearing impairments) 08456 045 608 - Address Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU - Web Address www.northernrail.org - Email Address customer.relations@northernrail.org - Note - Lost Property
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Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 - Primary Phone Number 0845 00 00 125 - Fax Number 0113 247 9059 - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU - Note Please contact Customer Relations
- Assisted Travel
-
Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 - Primary Phone Number 0808 156 1606 - Fax Number 0113 247 9059 - Alternate Minicom/Textphone (For customers with hearing impairments) 08456 045 608 - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU - Web Address www.northernrail.org - Email Address assistance@northernrail.org - Note We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.
- Network map
- View London Midland route maps
Ticketing & Fares
- Telesales
-
No - Note Northern Rail do NOT have a telesales service. Please telephone 0845 700 0125
- Group Travel
-
Monday-Friday 09:00-17:00 Weekend Closed Holidays: Boxing Day, Christmas Day Closed - Note Northern Rail may give discounts for groups of 10 or more. For details please call 0113 247 9659.
- Business Travel
-
No - Seat Reservations
-
No - Note Seats are not reservable on any Northern service.
- Penalty Fares Note
-
Penalty fares are not in force on any Northern services.
Onboard facilities
- Cycle Policy
-
Yes - Note Two cycles spaces are available on all trains. Carried on a 'first come first served' basis.
- Telephones
- No
Engineering work
- Details
- Engineering work between Romiley and Chinley on Saturday 17 April 2010
- Details
- Engineering work between Manchester Victoria and Ashton-under-Lyne from 23:00 on Saturday 17 April 2010
- Details
- Overnight engineering work affecting Northern Rail services from Monday 12 to Friday 16 April 2010
- Details
- Engineering work between Preston and Blackpool North late evening on Sunday 11 April 2010
- Details
- Engineering work between Romiley and Chinley on Saturday 10 April 2010
- Details
- Engineering work between Manchester Victoria and Ashton-under-Lyne from 23:00 on Saturday 10 April 2010
- Details
- Overnight engineering work affecting Northern Rail services from Monday 5 to Friday 9 April 2010
- Details
- Engineering work between Mauldeth Road / Levenshulme and Manchester Piccadilly on Sunday 4 April 2010
- Details
- Engineering work affecting Northern Rail services on Saturday 3 April 2010
- Details
- Overnight engineering work affecting Northern Rail services from Monday 29 March until Thursday 01 April 2010
- Details
- Engineering work between Middlesbrough and Saltburn on Sunday 28 March 2010
- Details
- Engineering work between Normanton and Leeds from 23:00 on Sunday 28 March 2010
- Details
- Engineering work between Preston and Blackpool North on Sunday 28 March 2010
- Details
- Engineering work between Preston and Carnforth from 13:05 on Saturday 27 March 2010
- Details
- Engineering work between Manchester Victoria and Ashton-under-Lyne from 23:20 Saturday 27 March 2010
- Details
- Engineering work between Beeston / Langley Mill and Nottingham and between Derby and Chesterfield on Saturday 27 and Sunday 28 March 2010
- Details
- Overnight engineering work affecting Northern Rail services from Monday 22 until Friday 26 March 2010
- Details
- Engineering work between Church Fenton and York until 10:20 on Sunday 21 March 2010
- Details
- Engineering work between Halifax and Smithy Bridge on Sunday 21 March 2010
- Details
- Engineering work between Middlesbrough and Saltburn on Sunday 21 March 2010
- Details
- Engineering work between Nottingham and Beeston / Langley Mill on Sunday 21 March 2010
- Details
- Late night engineering work affecting Northern Rail services on Saturday 20 March 2010
- Details
- Engineering work between Preston and Carnforth from 13:05 on Saturday 20 until 14:55 on Sunday 21 March 2010
- Details
- Engineering work affecting Northern Rail services each evening from Monday 15 until Friday 19 March 2010
- Details
- Engineering work between Metro Centre and Hexham on Sunday 14 March 2010
- Details
- Engineering work between Halifax and Smithy Bridge on Sunday 14 March 2010
- Details
- Engineering work between Middlesbrough and Saltburn on Sunday 14 March 2010
- Details
- Engineering work between Leeds and Micklefield on Sunday 14 March 2010
- Details
- Engineering work between Preston and Carnforth from 13:05 on Saturday 13 to 14:55 on Sunday 14 March 2010
- Details
- Overnight engineering work between Ashton-under-Lyne and Manchester Victoria on Saturday 13 March 2010
- Details
- Overnight engineering work affecting Northern Rail services from Monday 8 until Thursday 11 March 2010
- Details
- Engineering work between Halifax and Blackpool North / Todmorden on Sunday 7 March 2010
- Details
- Engineering work between Middlesbrough and Saltburn on Sunday 7 March 2010
- Details
- Engineering work between Leeds and Micklefield on Sunday 7 March 2010
- Details
- Engineering work between Metro Centre and Stocksfield on Sunday 7 March 2010
- Details
- Engineering work between Manchester Victoria and Ashton-under-Lyne from 23:20 Saturday 6 March 2010
- Details
- Engineering work affecting Northern Rail from Monday 1 until Friday 5 March 2010
- Details
- Engineering work between Leeds and Micklefield on Sunday 28 February 2010
- Details
- Engineering work between Halifax and Blackpool North / Todmorden on Sunday 28 February 2010
- Details
- Engineering work between Middlesbrough and Saltburn on Sunday 28 February 2010
- Details
- Engineering work between Burscough Bridge and Southport on Saturday 27 and Sunday 28 February 2010
- Details
- Engineering work between Preston and Blackpool North on Saturday 27 and Sunday 28 February 2010
- Details
- Overnight engineering work affecting Northern Rail services on Saturday 27 and Sunday 28 February 2010
- Details
- Overnight engineering work affecting Northern Rail services from Monday 22 until Friday 26 February 2010
- Details
- Engineering work between Middlesbrough and Saltburn on Sunday 21 February 2010
- Details
- Engineering work between Leeds and Micklefield on Sunday 21 February 2010
- Details
- Engineering work between Halifax and Blackpool North / Todmorden on Sunday 21 February 2010
- Details
- Engineering work between Metro Centre and Haydon Bridge on Sunday 21 February 2010
- Details
- Engineering work between Preston and Ormskirk on Saturday 20 February 2010
- Details
- Engineering work between Manchester Victoria and Ashton under Lyne on Saturday 20 February 2010
- Details
- Late night engineering work between Manchester Piccadilly and Hadfield from Monday 15 to Thursday 18 February 2010
- Details
- Engineering work between Middlesbrough and Saltburn on Sunday 14 February 2010
- Details
- Engineering work between Halifax and Blackpool North / Todmorden on Sunday 14 February 2010
- Details
- Engineering work between Leeds and Shipley on Sunday 14 February 2010
- Details
- Late night engineering work between Ashton-under-Lyne and Manchester Victoria on Saturday 13 February 2010
- Details
- Overnight engineering work affecting Northern Rail services from Monday 8 until Friday 12 February 2010
- Details
- Engineering work between Middlesbrough and Saltburn on Sunday 7 February 2010
- Details
- Engineering work between Halifax and Blackpool North / Todmorden on Sunday 7 February 2010
- Details
- Engineering work between Leeds and Shipley on Sunday 7 February 2010
- Details
- Overnight engineering work affecting Northern Rail services on Saturday 6 February 2010
- Details
- Engineering work between Deansgate and Altrincham on Sunday 23 August 2009
- Details
- Engineering work affecting Northern Rail services on Sunday 16 August 2009
- Details
- Engineering work between Deansgate and Hale all day Sunday 16 August 2009
- Details
- Engineering work affecting Northern Rail services from Monday 10 to Thursday 13 August 2009
- Details
- Engineering work in the Hebden Bridge area on Sunday 9 August 2009
- Details
- Late night engineering work between Cheadle Hulme and Manchester Piccadilly from Monday 3 until Thursday 6 August 2009
- Details
- Overnight engineering work affecting Northern Rail services from Monday 3 until 06:00 on Friday 7 August 2009
- Details
- Engineering work between Manchester Victoria and Littleborough on Sunday 2 August 2009
- Details
- Engineering work between Burnley and Colne on Sunday 2 August 2009
- Details
- Engineering work affecting Northern Rail services from Monday 27 to Friday 31 July 2009
- Details
- Engineering work between Burnley and Colne on Sunday 26 July 2009
- Details
- Engineering work between Manchester Victoria and Ashton-under-Lyne / Rochdale on Sunday 19 July 2009
- Details
- CANCELLED - Overnight engineering work between Hartlepool and Sunderland until 08:00 on Sunday 19 July 2009
- Details
- Engineering work between Pontefract Monkhill and Whitley Bridge from 15:00 on Saturday 18 July 2009
- Details
- Late night engineering work affecting Northern Rail services from Monday 13 to Thursday 16 July 2009
- Details
- Engineering work between Lancaster and Morecambe on Sunday 12 July 2009
- Details
- Engineering work between Stockport and Manchester Piccadilly from 21:30 on Saturday 11 and Sunday 12 July 2009
- Details
- Engineering work between Long Preston and Langwathby from Friday 10 July until Monday 27 July 2009
