Northern Rail (NT)

Logo for Northern Rail
http://www.northernrail.org

Information last updated 8 February 2012 14:25

Company information

Company name
Northern Rail
Managing director
Ian Bevan
Head office
Northern Rail Ltd
Northern House
9 Rougier Street
York
YO1 6HZ

0845 00 00 125

customer.relations@northernrail.org

Network map
Download network map Northern Rail map PDF

Support & information

Customer services
Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Christmas Day Closed Holidays: Boxing Day Closed
Primary phone
0845 00 00 125
Fax
0113 247 9059
Minicom / Textphone
0845 604 5608 (For customers with hearing impairments)
Address
FREEPOST RLSL-ABEC-BGUU
Northern Rail
Leeds
LS1 4DY
Web
www.northernrail.org
Email
customer.relations@northernrail.org
Note

Business cheques should make them payable to Northern Rail Limited.

Lost property
Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Christmas Day Closed Holidays: Boxing Day Closed
Primary phone
0845 00 00 125
Fax
0113 247 9059
Minicom / Textphone
0845 604 5608 (For customers with hearing impairments)
Address
FREEPOST RLSL-ABEC-BGUU
Northern Rail
Leeds
LS1 4DY
Web
www.northernrail.org
Email
customer.relations@northernrail.org
Assisted travel
Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Christmas Day Closed Holidays: Boxing Day Closed
Primary phone
0808 156 1606
Fax
0113 247 9059
Alternate Minicom / Textphone
08456 045 608 (For customers with hearing impairments)
Address
FREEPOST RLSL-ABEC-BGUU
Northern Rail
Leeds
LS1 4DY
Web
www.northernrail.org
Email
assistance@northernrail.org

Ticketing & fares

Telesales
No
Group travel
Monday-Friday 09:00-17:00 Weekend Closed Holidays: Boxing Day, Christmas Day Closed
Primary phone
0845 124 3345
Fax
0113 881 4653
Address
Specialised Sales Centre
The Travel Centre
Leeds City Station
LS1 4DX
Email
specialistsales@northernrail.org
Seat reservations
No
Note

Seats are not reservable on any Northern service.

Penalty fares note

Penalty fares are not in force on any Northern services.


Penalty fares apply
No

Onboard facilities

Cycle policy
Monday-Sunday 24 hours
Primary phone
0845 00 00 125
Fax
0113 247 9059
Minicom / Textphone
0845 604 5608 (For customers with hearing impairments)
Address
FREEPOST RLSL-ABEC-BGUU
Northern Rail
Leeds
LS1 4DY
Web
www.northernrail.org/travel/cycling
Email
customer.relations@northernrail.org
Note

All our trains our able to accomodate two cycles, our guards will advise you where to store your cycle. If more than two bikes need to travel we will do the best we can to accomodate you, however safety comes first and you  may be asked to await the next service.

Telephones
To be confirmed by station operator

Engineering work

Service disruptions
Overnight engineering work affecting Northern Rail services from Monday 16 to Friday 20 April 2012
Engineering work between Middlesbrough and Saltburn until 13:45 on Sunday 15 April 2012
Engineering work between Hazel Grove and Chinley and between Dore & Totley and Sheffield on Sunday 15 April 2012
Engineering work between Sheffield and Chesterfield on Sunday 15 April 2012
Engineering work between Lancaster and Carnforth until 11:10 on Sunday 15 April 2012
Engineering work affecting Northern Rail from Monday 9 until Friday 13 April 2012
Engineering work between Edge Hill and Hunts Cross on Sunday 8 April 2012
Engineering work between Preston and Kirkham & Wesham from 23:40 Saturday 7 April until 09:30 Sunday 8 April 2012
Engineering work between Preston and Lancaster from 21:25 Saturday 7 April until 05:05 Monday 9 April 2012
Engineering work between Crewe and Wilmslow on Saturday 7 and Sunday 8 April 2012
Late night engineering work between Alderley Edge and Sandbach from 23:30 on Friday 6 April 2012
Late night engineering work affecting Northern Rail from Monday 2 until Thursday 5 April 2012
Engineering work between Middlesbrough and British Steel Redcar on Sunday 1 April 2012
Overnight engineering work affecting Northern Rail services from Monday 26 until Friday 30 March 2012
Engineering work between Castleford and Leeds from 23:00 on Sunday 25 March 2012
Engineering work between Leeds and Mirfield on Sunday 25 March 2012
Late night engineering work between Preston and Blackpool North from 23:45 on Sunday 25 March 2012
Engineering work between Castleford and Pontefract Monkhill on Saturday 24 March and until 21:45 on Sunday 25 March 2012
Engineering work between Selby and Hull on Saturday 24 and Sunday 25 March 2012
Overnight engineering work affecting Northern Rail from Monday 19 to Friday 23 March 2012
Engineering work between Leeds and Mirfield on Sunday 18 March 2012
Engineering work between Selby and Hull on Saturday 17 Sunday 18 March 2012
Overnight engineering work affecting Northern Rail from Monday 12 to Thursday 15 March 2012
Engineering work between Leeds and Mirfield on Sunday 11 March 2012
Engineering work between Todmorden and Smithy Bridge and also Rochdale and Manchester Victoria on Sunday 11 March 2012
Engineering work between Selby and Hull on Sunday 11 March 2012
Engineering work between Nottingham and Chesterfield on Sunday 11 March 2012
Engineering work between Hull and Beverley on Saturday 10 and Sunday 11 March 2012
Engineering work affecting Northern Rail services each night from Monday 5 until 05:30 on Friday 9 March 2012
Engineering work between Todmorden and Manchester Victoria on Sunday 4 March 2012
Engineering work between Selby and Wressle on Sunday 4 March 2012
Engineering work between Nottingham and Chesterfield on Sunday 4 March 2012
Overnight engineering work affecting Northern Rail services from Monday 27 February to Friday 2 March 2012
Engineering work between Leeds and Castleford from 23:00 on Sunday 26 February 2012
Engineering work between Hebden Bridge and Burnley Manchester Road / Manchester Victoria on Sunday 26 February 2012
Overnight engineering work affecting Northern Rail services from Monday 20 until Thursday 23 February 2012
Engineering work between Hebden Bridge and Manchester Victoria on Sunday 19 February 2012
Engineering work between Chester and Crewe / Mouldsworth / Helsby from 20:30 Saturday 18 until 12:55 Sunday 19 February 2012
Engineering work affecting Northern Rail from Monday 13 until Friday 17 February 2012
Engineering work between Bolton and Leyland on Sunday 12 February 2012
Engineering work between Swinton and Doncaster on Sunday 12 February 2012
Engineering work between Doncaster and Thorne North / South until 12:00 on Sunday 12 February 2012
Engineering work in the Chester area from 21:00 on Saturday 11 February and all day on Sunday 12 February 2012
Overnight engineering work affecting Northern Rail services from Monday 6 to Friday 10 February 2012