Support & information
- Customer services
- Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Christmas Day Closed Holidays: Boxing Day Closed
- Primary phone
- 0845 00 00 125
- Fax
- 0113 247 9059
- Minicom / Textphone
- 0845 604 5608 (For customers with hearing impairments)
- Address
-
FREEPOST RLSL-ABEC-BGUU
Northern Rail
Leeds
LS1 4DY - Web
- www.northernrail.org
- customer.relations@northernrail.org
- Note
-
Business cheques should make them payable to Northern Rail Limited.
- Lost property
- Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Christmas Day Closed Holidays: Boxing Day Closed
- Primary phone
- 0845 00 00 125
- Fax
- 0113 247 9059
- Minicom / Textphone
- 0845 604 5608 (For customers with hearing impairments)
- Address
-
FREEPOST RLSL-ABEC-BGUU
Northern Rail
Leeds
LS1 4DY - Web
- www.northernrail.org
- customer.relations@northernrail.org
- Assisted travel
- Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Christmas Day Closed Holidays: Boxing Day Closed
- Primary phone
- 0808 156 1606
- Fax
- 0113 247 9059
- Alternate Minicom / Textphone
- 08456 045 608 (For customers with hearing impairments)
- Address
-
FREEPOST RLSL-ABEC-BGUU
Northern Rail
Leeds
LS1 4DY - Web
- www.northernrail.org
- assistance@northernrail.org
Ticketing & fares
- Telesales
- No
- Group travel
- Monday-Friday 09:00-17:00 Weekend Closed Holidays: Boxing Day, Christmas Day Closed
- Primary phone
- 0845 124 3345
- Fax
- 0113 881 4653
- Address
-
Specialised Sales Centre
The Travel Centre
Leeds City Station
LS1 4DX - specialistsales@northernrail.org
- Seat reservations
- No
- Note
-
Seats are not reservable on any Northern service.
- Penalty fares note
-
Penalty fares are not in force on any Northern services.
- Penalty fares apply
- No
Onboard facilities
- Cycle policy
- Monday-Sunday 24 hours
- Primary phone
- 0845 00 00 125
- Fax
- 0113 247 9059
- Minicom / Textphone
- 0845 604 5608 (For customers with hearing impairments)
- Address
-
FREEPOST RLSL-ABEC-BGUU
Northern Rail
Leeds
LS1 4DY - Web
- www.northernrail.org/travel/cycling
- customer.relations@northernrail.org
- Note
-
All our trains our able to accomodate two cycles, our guards will advise you where to store your cycle. If more than two bikes need to travel we will do the best we can to accomodate you, however safety comes first and you may be asked to await the next service.
- Telephones
- To be confirmed by station operator
Engineering work
- Service disruptions
- Overnight engineering work affecting Northern Rail services from Monday 16 to Friday 20 April 2012
- Engineering work between Middlesbrough and Saltburn until 13:45 on Sunday 15 April 2012
- Engineering work between Hazel Grove and Chinley and between Dore & Totley and Sheffield on Sunday 15 April 2012
- Engineering work between Sheffield and Chesterfield on Sunday 15 April 2012
- Engineering work between Lancaster and Carnforth until 11:10 on Sunday 15 April 2012
- Engineering work affecting Northern Rail from Monday 9 until Friday 13 April 2012
- Engineering work between Edge Hill and Hunts Cross on Sunday 8 April 2012
- Engineering work between Preston and Kirkham & Wesham from 23:40 Saturday 7 April until 09:30 Sunday 8 April 2012
- Engineering work between Preston and Lancaster from 21:25 Saturday 7 April until 05:05 Monday 9 April 2012
- Engineering work between Crewe and Wilmslow on Saturday 7 and Sunday 8 April 2012
- Late night engineering work between Alderley Edge and Sandbach from 23:30 on Friday 6 April 2012
- Late night engineering work affecting Northern Rail from Monday 2 until Thursday 5 April 2012
- Engineering work between Middlesbrough and British Steel Redcar on Sunday 1 April 2012
- Overnight engineering work affecting Northern Rail services from Monday 26 until Friday 30 March 2012
- Engineering work between Castleford and Leeds from 23:00 on Sunday 25 March 2012
- Engineering work between Leeds and Mirfield on Sunday 25 March 2012
- Late night engineering work between Preston and Blackpool North from 23:45 on Sunday 25 March 2012
- Engineering work between Castleford and Pontefract Monkhill on Saturday 24 March and until 21:45 on Sunday 25 March 2012
- Engineering work between Selby and Hull on Saturday 24 and Sunday 25 March 2012
- Overnight engineering work affecting Northern Rail from Monday 19 to Friday 23 March 2012
- Engineering work between Leeds and Mirfield on Sunday 18 March 2012
- Engineering work between Selby and Hull on Saturday 17 Sunday 18 March 2012
- Overnight engineering work affecting Northern Rail from Monday 12 to Thursday 15 March 2012
- Engineering work between Leeds and Mirfield on Sunday 11 March 2012
- Engineering work between Todmorden and Smithy Bridge and also Rochdale and Manchester Victoria on Sunday 11 March 2012
- Engineering work between Selby and Hull on Sunday 11 March 2012
- Engineering work between Nottingham and Chesterfield on Sunday 11 March 2012
- Engineering work between Hull and Beverley on Saturday 10 and Sunday 11 March 2012
- Engineering work affecting Northern Rail services each night from Monday 5 until 05:30 on Friday 9 March 2012
- Engineering work between Todmorden and Manchester Victoria on Sunday 4 March 2012
- Engineering work between Selby and Wressle on Sunday 4 March 2012
- Engineering work between Nottingham and Chesterfield on Sunday 4 March 2012
- Overnight engineering work affecting Northern Rail services from Monday 27 February to Friday 2 March 2012
- Engineering work between Leeds and Castleford from 23:00 on Sunday 26 February 2012
- Engineering work between Hebden Bridge and Burnley Manchester Road / Manchester Victoria on Sunday 26 February 2012
- Overnight engineering work affecting Northern Rail services from Monday 20 until Thursday 23 February 2012
- Engineering work between Hebden Bridge and Manchester Victoria on Sunday 19 February 2012
- Engineering work between Chester and Crewe / Mouldsworth / Helsby from 20:30 Saturday 18 until 12:55 Sunday 19 February 2012
- Engineering work affecting Northern Rail from Monday 13 until Friday 17 February 2012
- Engineering work between Bolton and Leyland on Sunday 12 February 2012
- Engineering work between Swinton and Doncaster on Sunday 12 February 2012
- Engineering work between Doncaster and Thorne North / South until 12:00 on Sunday 12 February 2012
- Engineering work in the Chester area from 21:00 on Saturday 11 February and all day on Sunday 12 February 2012
- Overnight engineering work affecting Northern Rail services from Monday 6 to Friday 10 February 2012