Virgin Trains (VT)

16/07/2014 15:31:38
http://www.virgintrains.co.uk

Information last updated 16 July 2014 16:31

Company Information

Managing Director
Phil Bearpark 
Head Office
 
Phone
03331031031 
Textphone number
01216547528 (For customers with hearing impairments)
Address
Virgin Trains
85 Smallbrook Queensway
Birmingham

B5 4HA
Email address
customer.relations@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
-
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
Customer Relations - Virgin Trains
FREEPOST BM 6613 - PO BOX 713
Birmingham

B5 4HH
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property

 

Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel

 

Phone
03445561396
Textphone number
08457 443367 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
03445565650
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel

 

Phone
08445565622
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended service in the Coventry area from 22:40 on Saturday 18 to 10:15 on Sunday 19 October 2014
Amended service in the Coventry area from 22:40 on Saturday 11 to 10:15 on Sunday 12 October 2014
Amended 05:00 Wolverhampton to London Euston from Tuesday 14 to Friday 17 October 2014
Amended timetable between Milton Keynes Central and Rugby from 23:55 on Monday 13 October 2014
Amended Virgin Trains services from Monday 6 to Thursday 9 October 2014
Amended timetable between Milton Keynes Central and Rugby from 23:55 on Monday 29 September 2014
Amended Virgin Trains services from Monday 22 to Friday 26 September 2014
Amended 22:45 Wolverhampton to London Euston on Monday 15 September 2014
Amended timetable between Rugby and Milton Keynes Central each night from 23:20 until 05:15, Monday 8 to Thursday 11 September 2014
Amended late night services between Wolverton and Northampton on Monday 1 to Thursday 4 September 2014
Buses replace trains between Crewe and Chester each evening from 21:45 to 05:45, Monday 1 to Friday 5 September 2014
Amended service between Runcorn and Liverpool Lime Street on Sunday 31 August 2014
Amended service between Birmingham New Street and Stafford from 22:35 on Saturday 23 and all day Sunday 24 and Monday 25 August 2014
Amended Virgin Trains services after 22:00 each night from Monday 18 to Thursday 21 August 2014
Amended service between Wolverton and Northampton after 23:00 each night from Monday 18 to Thursday 21 August 2014
No trains at Stockport on Sunday 17 August 2014
Amended service to and from London Euston until 16:30 on Mondays 11 and 18 August 2014
Diverted trains between Stafford and Stockport between 22:05 and 06:05 from Monday 11 to Thursday 14 August 2014
Amended 22:30, 23:30 London Euston to Wolverhampton from Monday 11 to Thursday 14 August 2014
Amended 22:45 Wolverhampton to London Euston on Monday 4 August 2014
Major improvement works affecting trains between Watford Junction and London Euston at the weekends in August 2014