Virgin Trains (VT)

29/01/2016 12:48:53
http://www.virgintrains.co.uk

Information last updated 31 January 2016 00:41

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Textphone number
0 (For customers with hearing impairments)
Address
Virgin Trains
North Wing Offices
Euston Station London

NW1 2HS
Email address
customer.relations@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
 
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
-
-
-

-
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property
 
Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended 23:00 London Euston to Manchester Piccadilly service from Monday 2 until Thursday 5 May
Amended services between Wigan North Western and Carlisle from Saturday 30 April to Monday 2 May
Amended services in the Stafford area from Saturday 30 April until Monday 2 May
Amended service in the Motherwell area on Sunday 24 April
Buses replace trains between Lancaster and Carlisle on Saturday 23 and Sunday 24 April
Amended Virgin Trains services from Monday 18 to Thursday 21 April
Amended service in the Motherwell area on Sunday 17 April
Amended 22:45 Wolverhampton to London Euston service on Monday 11 April
Amended Virgin Trains services from Monday 28 to Thursday 31 March
Amended service in the Motherwell area on Sunday 10 April
Amended 05:25 Blackpool North to Crewe from Tuesday 5 to Friday 8 April
Buses replace trains between Birmingham New Street and Wolverhampton from Friday 25 to Monday 28 March
No trains between Crewe / Stone and Stafford from Friday 25 to Monday 28 March
Amended Virgin Trains services between London Euston and Wolverhampton from Monday 21 to Thursday 24 March
Amended 22:45 Wolverhampton to London Euston service from Monday 14 March
Amended service between Crewe and Chester until 16:30 on Sunday 6 March
Amended 08:05 Wolverhampton to London Euston service on Sunday 6 March
Amended service between Milton Keynes Central and Rugby / Northampton on Sunday 6 March
Amended service between Milton Keynes Central and Rugby from 21:15 on Sunday 28 February
Amended 08:05 Wolverhampton to London Euston service on Sunday 28 February
Amended Virgin Trains services from Monday 29 February to Thursday 3 March
Amended Virgin Trains services from Monday 22 to Friday 26 February
No trains between Wilmslow and Crewe from Saturday 13 to Tuesday 23 February
Amended 08:05 Wolverhampton to London Euston service on Sunday 14 February
Amended services between Milton Keynes Central and Northampton from 22:00 on Monday 15 February