Virgin Trains (VT)

13/09/2018 10:29:56
http://www.virgintrains.co.uk

Information last updated 12 November 2018 14:02

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Textphone number
0 (For customers with hearing impairments)
Address
Virgin Trains
North Wing Offices
Euston Station London

NW1 2HS
Email address
Customer.Resolutions@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
 
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
-
-
-

-
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property
 
Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended 20:31 London Euston to Preston on Saturday 2 March
Amended 08:05 Wolverhampton to London Euston service on Sunday 24 February
Amended trains between Birmingham New Street and Wolverhampton from Tuesday 26 to Thursday 28 February
Amended late night service at Northampton on Monday 25 February
Amended Virgin Trains 23:00 London Euston to Manchester Piccadilly from Monday 18 to Thursday 21 February
Amended Virgin Trains 22:45 Wolverhampton to London Euston from Monday 18 to Friday 22 February
Buses replace trains between Manchester Piccadilly and Crewe on Saturday 16 and Sunday 17 February
Amended 20:31 London Euston to Preston on Saturday 16 February
Buses replace trains until 07:20 between Northampton / Milton Keynes Central and London Euston on Sunday 3 February
Amended service between Preston and Wigan North Western until 14:30 on Sunday 3 February
Amended 22:45 Wolverhampton to London Euston service on Monday 11 February
Buses replace trains between Crewe and Manchester Piccadilly on Saturday 9 and Sunday 10 February
No overnight Virgin Trains services to / from Wolverhampton from Monday 4 to Friday 8 February
Buses replace trains between Crewe and Manchester Piccadilly on Saturday 2 and Sunday 3 February
Amended 22:30 and 23:30 London Euston to Wolverhampton services from Tuesday 29 January to Friday 1 February
Amended 22:46 Wolverhampton to London Euston service from Monday 28 to Thursday 31 January
Buses replace evening trains to / from Northampton on Monday 14 January
Amended 23:00 London Euston to Manchester Piccadilly service from Wednesday 9 to Friday 11 January
Amended Virgin Trains 22:46 Wolverhampton to London Euston from Monday 7 to Friday 11 January
Buses replace trains between Carlisle and Glasgow Central on Tuesday 1 January
No late night / early morning Virgin Trains services to / from Wolverhampton on Thursday 27 and Friday 28 December
Major improvement work at London Euston from Monday 24 December to Sunday 30 December
Amended evening services between Birmingham New Street and Wolverhampton from Tuesday 11 to Friday 14 December
Buses replace trains between Stafford and Wolverhampton until 12:00 on Tuesday 1 January
Amended service at Liverpool Lime Street from Monday 24 December to Tuesday 1 January
Buses replace evening trains to / from Northampton on Monday 17 December