Virgin Trains (VT)

13/09/2018 10:29:56
http://www.virgintrains.co.uk

Information last updated 16 October 2018 04:04

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
Textphone number
0 (For customers with hearing impairments)
Address
Virgin Trains
North Wing Offices
Euston Station London

NW1 2HS
Email address
Customer.Resolutions@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
 
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
-
-
-

-
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property
 
Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel
 
Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel
 
Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended Virgin Train services until 12:00 on Sunday 9 December
Buses replace trains between Stafford and Wolverhampton until 12:00 on Tuesday 1 January
Buses replace evening trains to / from Northampton on Monday 17 December
Amended 22:48 Wolverhampton to London Euston on Monday 3 December
Amended 23:00 London Euston to Manchester Piccadilly service each night from Monday 26 to Friday 30 November
Buses replace trains between Bangor and Holyhead on Sunday 25 November
Amended 21:43 London Euston to Wolverhampton service on Saturday 24 and Sunday 25 November
Buses replace late night trains to / from Northampton on Monday 19 November
Amended Virgin Trains services on Saturday 17 and Sunday 18 November
Buses replace trains between Bangor and Holyhead on Saturday 17 and Sunday 18 November
No overnight Virgin Trains service between Birmingham New Street and Wolverhampton from Tuesday 13 to Friday 16 November
Amended 22:46 Wolverhampton to London Euston service from Monday 12 to Thursday 15 November
Amended 22:30 and 23:30 London Euston to Wolverhampton services from Tuesday 6 to Friday 9 November
Buses replace evening trains to / from Northampton on Monday 5 November
Amended evening London Euston to Wolverhampton services from Tuesday 30 October to Friday 2 November
Amended 22:46 Wolverhampton to London Euston service from Monday 29 October to Thursday 1 November
Buses replace evening trains to / from Northampton on Monday 22 October
Amended late night midweek Virgin Trains service from Monday 15 until Thursday 18 October