Virgin Trains (VT)

04/04/2015 14:26:44
http://www.virgintrains.co.uk

Information last updated 20 July 2015 19:18

Company Information

Managing Director
Phil Whittingham 
Head Office
 
Phone
03331031031 
Textphone number
01216547528 (For customers with hearing impairments)
Address
Virgin Trains
85 Smallbrook Queensway
Birmingham

B5 4HA
Email address
customer.relations@virgintrains.co.uk  
Network map
Download network map Virgin Trains map PDF

Support & information

Customer services
-
Primary Phone
03331031031
01216547528  (For customers with hearing impairments)
Address
Virgin Trains, Customer Relations
Freepost RRAE-UJZZ-ESUR, PO BOX 713
Birmingham

B5 4HH
Web address
Virgin Trains - Customer Services
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Lost Property

 

Phone
03331031031
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 08:30 - 18:15

Saturday - 09:00 - 16:00

Assisted Travel

 

Phone
08000158123
Textphone number
08000158124 (For customers with hearing impairments)
Web address
Virgin Trains - Assisted Travel
Note

Please note the textphone number is for the hard of hearing only.

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
08719774222
Address



Contact note

Opening hours

Monday to Sunday - 08:00 - 22:00

Group Travel

 

Phone
03331030909
Contact note

Opening hours

Monday to Friday - 09:00 - 17:00

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works