Stations & on train
Arriva Trains Wales- c2c
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- Company name
- c2c
- Managing Director
- Julian Drury
- Head Office
- Phone
- 0845 6014873
- Fax
- 01603 214517
- Address
-
2nd Floor,
Cutlers Court,
115 Houndsditch - London
EC3A 7BR - Email address
- c2c.customerrelations@nationalexpress.com
- Network map
- Download network map
Support & information
- Customer services
- -
- Primary Phone
- 08456 014 873
- Fax
- 01603 214 517
- Textphone number
- 08457 125 988 (For customers with hearing impairments)
- Address
-
c2c
FREEPOST ADM3968
Southend
SS1 1ZS - Web address
- C2C
- Email address
- c2c.customerrelations@nationalexpress.com
- Note
-
Opening hours
Monday to Friday - 08:30 - 17:00
- Lost Property
-
- Phone
- 01702 357 699
- Address
-
-
-
-
- - Web address
- C2C - Lost Property
- Email address
- lostproperty@c2crail.co.uk
- Note
-
Opening hours
Monday to Friday - 07:30 - 15:30
- Assisted Travel
-
- Phone
- 01702 357640
- Textphone number
- 08457 125 988 (For customers with hearing impairments)
- Email address
- c2c.customerrelations@nationalexpress.com
- Note
-
Opening hours
Monday to Saturday - 07:00 - 22:00
Sunday - 08:00 - 17:00
Ticketing & Fares
- Telesales
-
- Phone
- 08457 44 44 22
- Address
-
- Web address
- anc_TelesalesWebAddress
- Contact note
-
POSTAL SERVICE ONLY Five days notice is required to process a booking. Tickets CANNOT be picked up at stations.
Opening hoursMonday to Sunday - 08:00 - 22:00
- Group Travel
-
- Phone
- 08457 44 44 22
- Contact note
-
When prompted please select option 1, then option 2.
Opening hours
Monday to Friday - 08:30 - 17:00
- Business Travel
-
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
- Buying tickets on the train
- Tickets are not available for purchase on board trains
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Engineering work between Barking and Pitsea via Rainham on Sunday 4 August 2013
- Overnight engineering work between Leigh-on-Sea and Shoeburyness from 22:00 Monday 5 August 2013
- Overnight engineering work between Pitsea and Shoeburyness on Monday 29 July 2013
- Engineering work between London Fenchurch Street and Barking on Saturday 27 and Sunday 28 July 2013
- Engineering work between London Fenchurch Street and Barking on Saturday 20 and Sunday 21 July 2013
- Engineering work between Stanford-le-Hope and Pitsea on Sunday 16 June 2013
- Engineering work between Southend Central and Shoeburyness from Friday 3 to Monday 6 May 2013
- Overnight engineering work between Leigh-on-Sea and Shoeburyness from 23:00 to end of service on Monday 24 June 2013
- Engineering work between Basildon / Stanford-le-Hope and Leigh-on-Sea on Sunday 9 June 2013
- Engineering work between Stanford-le-Hope and Pitsea on Sunday 2 June 2013
- Late night engineering work between Pitsea and Shoeburyness on Monday 13 and Tuesday 14 May 2013
- Engineering work between Barking and Pitsea via Grays on Sunday 12 May 2013
- Late night engineering work between Pitsea and Shoeburyness on Tuesday 7 May 2013
- Overnight engineering work between London Fenchurch Street and Barking each night from 20:30 to 04:00 Monday 29 to Thursday 2 May 2013
- Engineering work between Southend Central and Shoeburyness from 22:00 Saturday 27 and all day Sunday 28 April 2013
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