East Midlands Trains (EM)
Information last updated 8 March 2010 15:22
Company information
- Company name
- East Midlands Trains
- Managing director
- Tim Shoveller
- Head office
- 1 Prospect Place Millennium Way Pride Park Derby DE24 8HG 08457 125 678 getintouch@eastmidlandstrains.co.uk
- Network map
-
Download network map
Support & information
- Customer Services
-
Monday-Sunday 06:00-22:00 - Primary Phone Number 08457 125 678 - Fax Number 08456 010 988 - Minicom/Textphone (For customers with hearing impairments) 18001 0845 7125 678 - Address Customer Relations East Midlands Trains Freepost RSAK-GETK-BSJX Nottingham NG2 3DG - Email Address getintouch@eastmidlandstrains.co.uk - Lost Property
-
Yes - Note When items of lost property are found on East Midlands Trains, it is generally recovered at the train’s final destination.
Please contact the Nottingham lost property office on 0115 957 6525.
- Assisted Travel
-
Yes - Primary Phone Number 08457 125 678 - Minicom/Textphone (For customers with hearing impairments) 08457 078 051 - Note Copies of the East Midlands Trains Disabled People's Protection Policy is available from the Customer Relations team.
- Network map
- View London Midland route maps
Ticketing & Fares
- Telesales
-
Monday-Sunday 06:00-22:00 - Primary Phone Number 08457 125 678 - Note Tickets will be delivered within 5 working days.
Next day delivery available at £6 (tickets should be ordered before 2pm)
Tickets may be collected from station or ticket office if facilities are available
- Group Travel
-
Yes - Primary Phone Number 08457 125 678 - Seat Reservations
-
Yes - Note On East Midlands Mainline services and limited East Midlands Connect services.
Onboard facilities
- Cycle Policy
-
Yes - Note There is no charge for carrying your bike by train.
- On East Midlands Mainline (London-Leicester-Nottingham-Derby-Sheffield), reservations are compulsory and space is limited
- On East Midlands Connect (Liverpool to Norwich route), reservations are compulsory and space is limited
- On All other routes, there are only two cycle spaces per train and it is not possible to reserve in advance. Where space is at a premium, priority will be given to passengers whose mobility is impaired.
Note: If you are travelling with a cycle, you must make yourself known to the station platform staff.
To reserve a space for your bike and for more information call 08457 125 678 or download cycle reservation form and email to cycle.reservations@eastmidlandstrains.co.uk.
- Telephones
- No
Engineering work
- Details
- Late night engineering work affecting East Midlands Trains each night from Monday 24 to Friday 28 May 2010
- Details
- Engineering work between Nottingham and Derby / East Midlands Parkway from 22:30 on Saturday 22 until 16:00 Sunday 23 May 2010
- Details
- Early morning engineering work affecting East Midlands Trains on Saturday 22 May 2010
- Details
- Overnight engineering work affecting East Midlands Trains from Monday 17 until Friday 21 May 2010
- Details
- Engineering work between Nottingham and Grantham on until 16:00 on Sunday 16 May 2010
- Details
- Engineering work between Doncaster / Sheffield and Wakefield Westgate from 23:00 Saturday 15 and all day Sunday 16 May 2010
- Details
- Engineering work between St Albans and Leagrave from 23:00 on Saturday 15 and all day Sunday 16 May 2010
- Details
- Overnight engineering work between Nottingham and Beeston until 05:00 from Monday 10 until Friday 14 May 2010
- Details
- Overnight engineering work affecting East Midlands Trains from Monday 10 until Friday 14 May 2010
- Details
- Early morning engineering work between Nottingham and Chesterfield on Saturday 8 May 2010
- Details
- Engineering work between St Albans and Leagrave from 23:00 on Saturday 8 and all day Sunday 9 May 2010
- Details
- Engineering work between Doncaster / Moorthorpe and Wakefield Westgate from 23:00 Saturday 8 and all day Sunday 9 May 2010
- Details
- Overnight engineering work affecting East Midlands Trains from Monday 3 until Friday 7 May 2010
- Details
- Engineering work between London St Pancras and Bedford from Saturday 1 to Monday 3 May 2010
- Details
- Early morning engineering work between Nottingham and Chesterfield until 06:00 on Saturday 1 May 2010
- Details
- Engineering work between Doncaster/Swinton and Wakefield Westgate on Saturday 1 and Sunday 2 May 2010
- Details
- Overnight engineering work affecting East Midlands Trains services from Monday 26 to Friday 30 April 2010
- Details
- Engineering work between London St Pancras and Bedford & East Midlands Parkway and Beeston / Long Eaton on Saturday 24 and Sunday 25 April 2010
- Details
- Engineering work between Doncaster/Swinton and Wakefield Westgate on Saturday 24 and Sunday 25 April 2010
- Details
- Overnight engineering work between Bedford and Kettering from Monday 19 to Friday 23 April 2010
- Details
- Engineering work between Long Eaton / Beeston and Loughborough on Sunday 18 April 2010
- Details
- Overnight engineering work affecting East Midlands Trains services from Monday 12 April until Friday 16 April 2010
- Details
- Engineering work between Long Eaton / Beeston and Loughborough on Saturday 10 and Sunday 11 April 2010
- Details
- Late night engineering work between Nottingham and Kirkby in Ashfield from Monday 5 to Friday 9 April 2010
- Details
- Engineering work between Mauldeth Road / Levenshulme and Manchester Piccadilly on Sunday 4 April 2010
- Details
- Engineering work between London St Pancras and Bedford & Wellingborough and Derby from Saturday 3 until Friday 9 April 2010
- Details
- Overnight engineering work affecting East Midlands Trains services from Monday 29 March until Friday 2 April 2010
- Details
- Engineering work between Nottingham and Newark Castle on Sunday 28 March 2010
- Details
- Engineering work between Nottingham and Grantham on Sunday 28 March 2010
- Details
- Engineering work between Derby and Ambergate from 23:00 on Saturday 27 until 12:00 on Sunday 28 March 2010
- Details
- Engineering work between Nottingham and Kirkby in Ashfield from 23:20 on Saturday 27 and Sunday 28 March 2010
- Details
- Engineering work between Nottingham and Chesterfield until 06:00 on Saturday 27 March 2010
- Details
- Engineering work between Beeston / Langley Mill and Nottingham and between Derby and Chesterfield on Saturday 27 and Sunday 28 March 2010
- Details
- Overnight engineering work affecting East Midlands Trains from Monday 22 until Friday 26 March 2010
- Details
- Engineering work between Nottingham and Netherfield on Sunday 21 March 2010
- Details
- Engineering work between Derby and Ambergate until 11:00 on Sunday 21 March 2010
- Details
- Engineering work between Nottingham and Beeston / Langley Mill on Sunday 21 March 2010
- Details
- Engineering work between Nottingham and Mansfield from 23:00 on Saturday 20 until 11:00 on Sunday 21 March 2010
- Details
- Engineering work between London St Pancras and Bedford and between Derby and Chesterfield on Saturday 20 and Sunday 21 March 2010
- Details
- Overnight engineering work affecting East Midlands Trains from Monday 15 until Friday 19 March 2010
- Details
- Engineering work between Spalding and Metheringham on Saturday 13 March 2010
- Details
- Engineering work between Bottesford and Sleaford on Saturday 13 and Sunday 14 March 2010
- Details
- Engineering work between London St Pancras and Bedford and between Derby and Chesterfield on Saturday 13 and Sunday 14 March 2010
- Details
- Engineering work affecting East Midlands Trains from Monday 8 until Friday 12 March 2010
- Details
- Engineering work between Derby and Ambergate until 11:00 on Sunday 7 March 2010
- Details
- Engineering work between Bedford and London St Pancras on Saturday 6 March 2010
- Details
- Engineering work between Loughborough and Long Eaton on Saturday 6 and Sunday 7 March 2010
- Details
- Engineering work between Spalding and Metheringham and between Bottesford and Sleaford on Saturday 6 and Sunday 7 March 2010
- Details
- Engineering work between London St Pancras and Bedford on Saturday 22 and Sunday 23 August 2009
- Details
- Overnight engineering work between Bedford and Leicester from Monday 10 to Friday 14 August 2009
- Details
- Engineering work between Kettering and London St Pancras on Saturday 8 August
- Details
- Engineering work between Derby and Loughborough from 13:20 on Saturday 8 August until 11:20 on Sunday 9 August 2009
- Details
- Late night engineering work affecting East Midlands Trains on Monday 3 and Tuesday 4 August 2009
- Details
- Overnight engineering work affecting East Midlands Trains from Monday 3 to Friday 7 August 2009
- Details
- Engineering work between Derby and Nottingham on Sunday 2 August 2009
- Details
- Engineering work between Bedford and Flitwick until 12:00 on Sunday 2 August 2009
- Details
- Engineering work affecting East Midlands Trains from Monday 27 to Friday 31 July 2009
- Details
- Engineering work between Nottingham and Derby from 23:00 on Saturday 25 and all day on Sunday 26 July 2009
- Details
- Late night engineering work affecting East Midlands Trains from Monday 20 to Friday 24 July 2009
- Details
- Engineering work between Derby and Leicester from 23:10 on Saturday 18 July and all day on Sunday 19 July 2009
- Details
- Engineering work between Bedford and London St Pancras on Saturday 18 and Sunday 19 July 2009
- Details
- Engineering work affecting East Midlands Trains from Monday 13 to Friday 17 July 2009
- Details
- Engineering work affecting East Midlands Trains on Saturday 11 and Sunday 12 July 2009
- Details
- Engineering work between Stockport and Manchester Piccadilly from 21:30 on Saturday 11 and Sunday 12 July 2009

