Great Western Railway (GW)

23/04/2016 16:03:09
http://www.gwr.com

Information last updated 30 April 2016 03:23

Company Information

Managing Director
Mark Hopwood 
Head Office
 
Phone
03457000125 
Fax
Textphone number
1800108001971329 (For customers with hearing impairments)
Address
-
-
-

-
Email address
GWRfeedback@GWR.com  
Network map
Download network map Great Western Railway map PDF

Support & information

Customer services
 
Primary Phone
03457000125
Fax
0
Textphone number
1800108001971329 (For customers with hearing impairments)
Address
Great Western Railway - Customer Relations
FREEPOST RSKT-AHAZ-SLRH
Plymouth

PL4 6AB
Web address
Great Western Railway - Customer Services
Email address
gwrfeedback@gwr.com
Note

Opening hours

Monday to Sunday - 07:00 - 22:00 

Lost Property
 
Phone
03457000125
Address
-
-
-

-
Web address
Great Western Railway - Lost Property
Note

Our Lost Property Helpline keeps an inventory of all lost property items found at our stations, and on board trains which terminate at our stations. 

The more information you can give about an item, and when and where it was lost, the easier it will be to trace.

Items may be held by other train operating companies depending on where the train finished it's journey. We will be able to provide you with contact phone numbers for the other operators.

Opening hours for Lost Property Helpline: 07:00 to 22:00, 7 days a week.


Assisted Travel
 
Phone
0800 197 1329
Textphone number
18001 0800 197 1329 (For customers with hearing impairments)
Address
Great Western Railway
Freepost SWB40576

PL4 6ZZ
Web address
Great Western Railway - Assisted Travel
Note

Opening hours

Monday to Sunday - 07:00 - 22:00 

Ticketing & Fares

Telesales

 

Phone
03457000125
Address



Contact note

Allow three working days for delivery. A next day delivery can be arranged at £5 per transaction. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder).

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel
 
Phone
03457000125
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00 

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended Great Western Railway services from Monday 18 to Friday 22 July
Amended 08:10 Swansea to London Paddington service on Sunday 17 July
Amended service between Reading and Bath Spa from 23:00 on Saturday 16 until 09:00 on Sunday 17 July
Buses replace trains between Hereford and Great Malvern on Sunday 17 July
Amended service between London Paddington and Oxford / Worcester from 23:00 on Saturday 16 and all day Sunday 17 July
No trains at Burnham or Taplow until 06:30 on Saturday 16 July
No trains between Slough and Windsor & Eton Central on Sunday 17 July
Amended service between London Paddington and Twyford from 00:30 to 07:00 on Sunday 10 July
Amended services between Bedwyn and Reading on Sunday 10 July
Amended service between Reading and Gatwick Airport on Sunday 10 July
Buses replace trains between Swindon and Chippenham on Sunday 10 July
Buses replace trains between Maidenhead and Marlow on Sunday 10 July
Amended Great Western Railway services from Monday 11 to Friday 15 July
Buses replace trains between Hereford and Great Malvern on Sunday 10 July
Buses replace trains between Oxford and Hanborough on Sunday 10 July
Buses replace trains between Oxford / Bicester North and Leamington Spa on Sunday 10 July
No trains at Burnham or Taplow from 23:30 on Saturday 9 and all day on Sunday 10 July
Amended Great Western Railway services from Monday 4 to Friday 8 July
Amended 04:50 Hereford to London Paddington service on Monday 4 July
Buses replace trains between Oxford and Hanborough on Sunday 3 July
Buses replace trains between Leamington Spa and Stratford-upon-Avon / Oxford / Bicester North on Sunday 3 July
Buses replace trains between Maidenhead and Marlow on Sunday 3 July
No trains between Swindon and Chippenham on Saturday 2 and Sunday 3 July
Amended service between London Paddington and Reading on Saturday 2 and Sunday 3 July
Amended service between Romsey and Southampton Central until 08:50 on Sunday 26 June
No trains between Swindon and Chippenham on Saturday 25 and Sunday 26 June
Buses replace trains between Hereford and Great Malvern on Saturday 2 and Sunday 3 July
No trains between Slough and Windsor & Eton Central on Sunday 26 June
Buses replace trains between Reading and Basingstoke until 08:30 on Sunday 26 June
Buses replace trains between Guildford and Shalford until 15:40 on Sunday 26 June
Amended Great Western Railway services from 27 June to 1 July
Amended service between Reading and Oxford from 22:40 on Saturday 25 and all day Sunday 26 June
Buses replace trains between Hereford and Great Malvern on Saturday 25 and Sunday 26 June
Amended 08:10 Swansea to London Paddington service on Sunday 19 June
Amended 08:03 London Paddington to Great Malvern service on Sunday 19 June
No trains between Slough and Windsor & Eton Central on Sunday 19 June
Buses replace trains between Swindon and Bath Spa / Trowbridge on Saturday 18 and Sunday 19 June
Amended service between Reading and Didcot Parkway from 22:40 on Saturday 18 until 10:30 on Sunday 19 June
Amended service between Cardiff Central and Bridgend via Pencoed from 21:00 on Sunday 19 June
Buses replace trains between Hereford and Great Malvern from Saturday 18 until Wednesday 22 June
Amended Great Western Railway service from Monday 20 to Friday 24 June
Amended service between Cardiff Central and Bridgend via Pencoed each night from 23:00 on Monday 20 to Thursday 23 June
Amended Great Western Railway service from Monday 13 to Friday 17 June
Buses replace trains between Guildford and Gatwick Airport on Sunday 12 June
Amended service from London Paddington until 08:30 on Sunday 12 June
Amended service between Bristol Temple Meads and Swindon / Trowbridge on Saturday 11 and Sunday 12 June
No trains at Burnham or Taplow from 23:30 on Saturday 11 and all day on Sunday 12 June
Buses replace trains between Maidenhead and Marlow on Sunday 12 June
Amended service between Bromsgrove / Worcester and Cheltenham Spa / Oxford / Birmingham New Street from Saturday 11 to Monday 13 June
Amended Great Western Railway services from Monday 6 to Friday 10 June
Buses replace trains between Salisbury and Warminster on Sunday 5 June
Amended 21:37 London Paddington to Swansea service on Sunday 5 June
Amended Great Western Railway service to and from London Paddington on Sunday 5 June
Amended Great Western Railway service between Redhill and Gatwick Airport on Sunday 5 June
Buses replace trains between Maidenhead and Marlow on Sunday 5 June
Amended service between Bromsgrove / Droitwich Spa / Worcester Foregate Street and Cheltenham Spa on Saturday 4 and Sunday 5 June
Amended Great Western Railway service between Tuesday 31 May and Friday 3 June
Amended Great Western Railway service between Redhill and Gatwick Airport on Sunday 29 May
Buses replace trains between Maidenhead and Marlow on Sunday 29 May
Amended service between Swindon and Westbury from Sunday 28 to Monday 30 May
Buses replace trains between Bristol and Gloucester / Newport / Severn Beach from Saturday 28 to Monday 30 May
Amended Great Western Railway service to and from London Paddington from Saturday 28 to Monday 30 May
Amended service between Guildford and Gatwick Airport each night after 22:30 from Monday 23 to Thursday 26 May
Amended service through Swindon after 22:00 each night from Monday 23 to Thursday 26 May
Amended service between Exeter St Davids and Plymouth after 23:15 each day on Monday 23 and Tuesday 24 May
Amended late night service between Oxford and Worcester Shrub Hill from Monday 23 to Thursday 26 May
Buses replace trains between Barnham and Angmering / Arundel / Littlehampton on Sunday 22 May
Amended 08:10 Swansea to London Paddington service on Sunday 22 May
Amended service from London Paddington until 08:00 on Sunday 22 May
Amended service between Didcot Parkway and Bristol Parkway / Bristol Temple Meads on Sunday 22 May
Buses replace trains between Worcester Shrub Hill and Cheltenham Spa on Sunday 22 May
Buses replace trains between Warminster and Salisbury on Sunday 22 May
Amended services to / from Burnham and Taplow until 06:30 on Saturday 21 May
Amended Great Western Railway services on Saturday 14 and Sunday 15 May
Amended Great Western Railway services from Monday 16 to Friday 20 May
Amended service between Birmingham New Street / Worcester and Cheltenham Spa from 13:20 Saturday 14 until 12:30 Sunday 15 May
Amended Great Western Railway services from Monday 9 to Friday 13 May
Amended service between Cardiff Central and Bridgend via Pencoed on Sunday 8 May
Amended service between Bath Spa and Bristol Temple Meads until 09:20 on Sunday 8 May
Amended service in the Swindon area from 22:20 on Sunday 8 May
Amended service in the Havant area on Sunday 8 May
Amended 23:10 Bristol Temple Meads to Frome service on Saturday 7 May
No trains between London Paddington and Greenford on Saturday 7 May
Amended Great Western Railway services on Saturday 7 and Sunday 8 May
Amended service between Bristol Temple Meads and Severn Beach from 19:15 Saturday 7 and all day Sunday 8 May
Amended Great Western Railway services from Tuesday 3 to Thursday 5 May
Amended 00:04 Exmouth to Exeter St Davids service on Tuesday 3 May
No trains between Swindon and Bath Spa / Bristol Parkway on Sunday 1 and Monday 2 May
Amended service between Exeter St Davids and Exmouth / Yeovil Junction from Saturday 30 April to Monday 2 May
Buses replace trains between Maidenhead and Marlow on Saturday 30 April and Sunday 1 May
Amended Great Western Railway services to and from London Paddington from Saturday 30 April to Monday 2 May