Great Western Railway (GW)

29/01/2016 13:33:31
http://www.gwr.com

Information last updated 30 January 2016 23:27

Company Information

Managing Director
Mark Hopwood 
Head Office
 
Phone
03457000125 
Fax
Textphone number
1800108001971329 (For customers with hearing impairments)
Address
-
-
-

-
Email address
GWRfeedback@GWR.com  
Network map
Download network map Great Western Railway map PDF

Support & information

Customer services
 
Primary Phone
03457000125
Fax
0
Textphone number
1800108001971329 (For customers with hearing impairments)
Address
Great Western Railway - Customer Relations
FREEPOST RSKT-AHAZ-SLRH
Plymouth

PL4 6AB
Web address
Great Western Railway - Customer Services
Email address
gwrfeedback@gwr.com
Note

Opening hours

Monday to Sunday - 07:00 - 22:00 

Lost Property
 
Phone
03457000125
Address
-
-
-

-
Web address
Great Western Railway - Lost Property
Note

Our Lost Property Helpline keeps an inventory of all lost property items found at our stations, and on board trains which terminate at our stations. 

The more information you can give about an item, and when and where it was lost, the easier it will be to trace.

Items may be held by other train operating companies depending on where the train finished it's journey. We will be able to provide you with contact phone numbers for the other operators.

Opening hours

Monday to Friday - 08:00 - 20:00

Saturday to Sunday - 09:00 - 17:00 

Assisted Travel
 
Phone
0800 197 1329
Textphone number
18001 0800 197 1329 (For customers with hearing impairments)
Address
Great Western Railway
Freepost SWB40576

PL4 6ZZ
Web address
Great Western Railway - Assisted Travel
Note

Opening hours

Monday to Sunday - 07:00 - 22:00 

Ticketing & Fares

Telesales

 

Phone
03457000125
Address



Contact note

Allow three working days for delivery. A next day delivery can be arranged at £5 per transaction. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder).

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel
 
Phone
03457000125
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00 

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Chippenham and Westbury on Sunday 1 and Monday 2 May
Amended service between Exeter St Davids and Exmouth / Yeovil Junction from Saturday 30 April to Monday 2 May
Buses replace trains between Maidenhead and Marlow on Saturday 30 April and Sunday 1 May
Amended Great Western Railway services to and from London Paddington from Saturday 30 April to Monday 2 May
Buses replace trains between Brighton and Barnham / Littlehampton on Saturday 23 and Sunday 24 April
Amended Great Western Railway services from Monday 25 to Friday 29 April
No trains between London Paddington and Greenford on Saturday 23 April
Amended services in the Guildford area on Sunday 24 April
Amended service between Swansea and Bridgend until 08:50 on Sunday 24 April
Amended service between London Paddington and Swindon on Saturday 23 and Sunday 24 April
Buses replace trains between Clifton Down and Severn Beach from approximately 19:30 Saturday 23 and all day Sunday 24 April
Buses replace trains between Dorchester West / Wool and Weymouth on Saturday 23 and Sunday 24 April
Amended service between Birmingham New Street / Worcester Foregate Street and Gloucester from 13:25 Saturday 23 to 12:30 Sunday 24 February
Amended trains between Chichester and Ford on Sunday 17 April
No trains between Bath Spa and Bristol Temple Meads on Sunday 10 April
Amended Great Western Railway on Saturday 16 April
Amended Great Western Railway services from Monday 18 to Friday 22 April
Amended Great Western Railway service to and from London Paddington on Saturday 9 and Sunday 10 April
Amended Great Western Railway services from Monday 11 to Thursday 14 April
No trains between Wokingham and Guildford on Sunday 10 April
Buses replace trains between Avonmouth and Severn Beach on Saturday 9 and Sunday 10 April
Buses replace trains between Reading and Basingstoke until 08:30 on Sunday 10 April
Amended service in the Southampton area on Sunday 10 April
Amended 00:18 Henley-on-Thames to Reading service from Wednesday 30 March to Friday 1 April
Amended services to / from Burnham and Taplow from Tuesday 29 March to Friday 1 April
Amended service between Reading and Westbury over night from Monday 28 to Thursday 31 March
Amended 00:17 Marlow to Maidenhead service on Tuesday 29 March
Amended 04:00 Oxford to London Paddington service on Tuesday 29 March
Amended Great Western Railway services in the Bristol area from Monday 28 March to Friday 1 April
Amended Great Western Railway services from Monday 4 to Friday 8 April
Amended 08:10 Swansea to London Paddington on Sunday 3 April
Amended services to / from and via Southampton Central on Sunday 3 April
Buses replace trains between Maidenhead and Marlow on Sunday 3 April
Buses replace trains between Reading and Basingstoke until 08:30 on Sunday 3 April
Amended service between Reading and Theale until 08:30 on Sunday 3 April
Amended service between London Paddington and Swindon on Saturday 2 and Sunday 3 April
No trains between Bath Spa and Bristol Temple Meads from Saturday 2 to Sunday 10 April
Amended service in the Cardiff area from 21:15 Saturday 26 until Tuesday 29 March
Buses replace trains between Reading and Swindon / Oxford on Sunday 27 March
Amended services between London Paddington and Reading from Friday 25 to Monday 28 March
Amended services in the Southampton Central area on Saturday 26 and Sunday 27 March
Buses replace trains between Ascot / Guildford and Reading on Sunday 20 March
Buses replace trains between Reading and Basingstoke until 08:30 on Sunday 20 March
Amended service between Reading and Oxford / Swindon on Sunday 20 March
Amended Great Western Railway services from Monday 21 to Thursday 24 March
Buses replace trains between Maidenhead and Marlow on Saturday 19 and Sunday 20 March
No trains between Par and Newquay on Saturday 19 and Sunday 20 March
Amended Great Western Railway services from Monday 14 to Thursday 17 March
Amended service between Cosham and Fareham until 15:25 on Sunday 13 March
Amended service between Barnham and Havant on Sunday 13 March
Buses replace trains between Reading and Basingstoke until 08:30 on Sunday 13 March
Amended service between Reading and Bedwyn on Sunday 13 March
Buses replace trains between Reading and Oxford on Sunday 13 March
Amended service to and from London Paddington on Saturday 12 and Sunday 13 March
Amended Great Western Railway services from Monday 7 to Friday 11 March
Buses replace trains between Reading and Oxford on Sunday 6 March
Amended service between Reading and Basingstoke until 08:30 on Sunday 6 March
No trains between Greenford and London Paddington on Saturday 5 and Sunday 6 March
Amended service between London Paddington and Oxford / Swindon on Saturday 5 and Sunday 6 March
Buses replace trains between Brighton and Littlehampton / Barnham on Saturday 5 and Sunday 6 March
Amended service between Reigate / Purley and Gatwick Airport on Saturday 5 and Sunday 6 March
Buses replace trains between Exeter St Davids and Plymouth on Saturday 5 and Sunday 6 March
Buses replace trains between Blackwater / Ascot and Reading on Sunday 28 February
Amended 08:10 Swansea to London Paddington service on Sunday 28 February
Amended 08:05 Cardiff Central to Portsmouth Harbour on Sunday 28 February
Buses replace trains between Reading and Basingstoke until 08:35 on Sunday 28 February
Amended services between London Paddington and Swindon on Sunday 28 February
Amended services between London Paddington and Reading on Saturday 27 February
Buses replace trains between Reading and Oxford on Sunday 28 February
Amended services between Barnham / Littlehampton and Brighton on Saturday 27 and Sunday 28 February
Buses replace trains between Exeter St Davids and Plymouth on Saturday 27 and Sunday 28 February
Amended Great Western Railway services from Monday 29 February to Friday 4 March
Amended Great Western Railway services on Monday 22 to Friday 26 February
Buses replace trains between Reading and Basingstoke until 08:30 on Sunday 21 February
Amended services between Reading and Bristol Parkway on Saturday 20 and Sunday 21 February
Amended services between Reading and Didcot Parkway on Saturday 20 and Sunday 21 February
Amended services between London Paddington and Reading on Saturday 20 and Sunday 21 February
Buses replace trains between Exeter St Davids and Plymouth on Saturday 20 and until 09:50 on Sunday 21 February
Buses replace trains between Reading and Ascot / Blackwater on Sunday 21 February
Buses replace trains between Cardiff Central and Swansea until 16:00 on Sunday 14 February
Amended 22:37 London Paddington to Bristol Temple Meads on Sunday 14 February
Buses replace trains between Reading and Basingstoke until 08:35 on Sunday 14 February
Buses replace trains between Maidenhead and Marlow on Sunday 14 February
Amended service to and from London Paddington on Saturday 13 and Sunday 14 February
Amended service between Guildford and Gatwick Airport after approximately 23:00 from Monday 15 to Thursday 18 February
Buses replace trains between Andover and Gillingham, Warminster and Southampton Central on Saturday 13 and Sunday 14 February
Buses replace trains between Reading and Bedwyn after approximately 22:00 each night from Monday 15 to Thursday 18 February
Amended service between Bristol Temple Meads and Bristol Parkway / Patchway after 22:00 each night from Monday 15 and Friday 19 February
Amended service between Bristol Temple Meads and Weston-super-Mare on Saturday 13 and Sunday 14 February
Amended Great Western Railway services from Monday 8 to Friday 12 February