Great Western Railway (GW)

23/04/2016 16:03:09
http://www.gwr.com

Information last updated 24 July 2016 08:45

Company Information

Managing Director
Mark Hopwood 
Head Office
 
Phone
03457000125 
Fax
Textphone number
1800108001971329 (For customers with hearing impairments)
Address
-
-
-

-
Email address
GWRfeedback@GWR.com  
Network map
Download network map Great Western Railway map PDF

Support & information

Customer services
 
Primary Phone
03457000125
Fax
0
Textphone number
1800108001971329 (For customers with hearing impairments)
Address
Great Western Railway - Customer Relations
FREEPOST RSKT-AHAZ-SLRH
Plymouth

PL4 6AB
Web address
Great Western Railway - Customer Services
Email address
gwrfeedback@gwr.com
Note

Opening hours

Monday to Sunday - 07:00 - 22:00 

Lost Property
 
Phone
03457000125
Address
-
-
-

-
Web address
Great Western Railway - Lost Property
Note

Our Lost Property Helpline keeps an inventory of all lost property items found at our stations, and on board trains which terminate at our stations. 

The more information you can give about an item, and when and where it was lost, the easier it will be to trace.

Items may be held by other train operating companies depending on where the train finished it's journey. We will be able to provide you with contact phone numbers for the other operators.

Opening hours for Lost Property Helpline: 07:00 to 22:00, 7 days a week.


Assisted Travel
 
Phone
0800 197 1329
Textphone number
18001 0800 197 1329 (For customers with hearing impairments)
Address
Great Western Railway
Freepost SWB40576

PL4 6ZZ
Web address
Great Western Railway - Assisted Travel
Note

Opening hours

Monday to Sunday - 07:00 - 22:00 

Ticketing & Fares

Telesales

 

Phone
03457000125
Address



Contact note

Allow three working days for delivery. A next day delivery can be arranged at £5 per transaction. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder).

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel
 
Phone
03457000125
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00 

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Reading and Blackwater on Sunday 9 October
Amended 08:10 Swansea to London Paddington service on Sunday 9 October
Amended Great Western Railway service to and from London Paddington on Saturday 8 and Sunday 9 October
Amended service through the Severn Tunnel from Monday 12 September to Friday 21 October
Buses replace trains between Banbury and Leamington Spa / Oxford on Sunday 9 October
Buses replace Great Western Railway trains between Reading and Guildford on Sunday 2 October
Buses replace trains between Reading and Basingstoke until 08:30 on Sunday 2 October
Buses replace trains between Banbury and Leamington Spa / Oxford on Sunday 2 October
Buses replace trains between Crediton and Barnstaple on Saturday 1 and Sunday 2 October
Amended Great Western Railway services from Monday 3 October to Friday 7 October
Reduced service at Pangbourne from Monday 3 until Friday 7 October
Amended service to and from London Paddington on Saturday 1 and Sunday 2 October
Amended Great Western Railway services from Monday 26 to Friday 30 September
Buses replace trains between Reading and Guildford on Sunday 25 September
Buses replace trains between Bristol Temple Meads and Weston-Super-Mare from 23:00 on Sunday 25 September
Amended service between London Paddington and Bristol Temple Meads on Sunday 25 September
Buses replace trains between Chichester and Littlehampton / Bognor Regis on Saturday 24 and Sunday 25 September
Amended service between London Paddington and Reading on Saturday 24 and Sunday 25 September
Amended service between Reading and Gatwick Airport on Sunday 18 September
Buses replace trains between Bristol Temple Meads and Weston-Super-Mare from 23:00 on Sunday 18 September
Buses replace trains between Reading and Basingstoke until 09:30 on Sunday 18 September
Buses replace trains between Oxford and Hanborough on Sunday 18 September
Buses replace trains between Slough and Windsor & Eton Central after 22:15 on Sunday 18 September
Amended 23:34 Reading to Gatwick Airport service on Saturday 17 September
Amended Great Western Railway services to and from London Paddington on Saturday 17 and Sunday 18 September
Amended service between London Paddington and Greenford on Saturday 17 September
Amended service between Reading and Didcot Parkway from 22:40 Saturday 17 until 10:30 Sunday 18 September
Buses replace trains between Cardiff Central and Newport / Ebbw Vale Town / Bristol Parkway on Saturday 17 and Sunday 18 September
Buses replace trains between Banbury and Oxford on Sunday 18 September
Reduced service at Pangbourne each night from 21:30 from Monday 19 to Friday 23 September
Amended Great Western Railway services from Sunday 11 to Friday 16 September
Buses replace trains between Guildford and Gatwick Airport on Sunday 11 September
Buses replace trains between Slough and Windsor & Eton Central on Sunday 11 September
Amended service between Chippenham and Westbury / Bath Spa from 23:30 on Saturday 10 until Sunday 11 September
Buses replace trains between Bridgend and Cardiff Central via Pontyclun on Saturday 10 and Sunday 11 September
Amended 23:34 Reading to Gatwick Airport service on Saturday 10 September
Amended services to and from London Paddington from 22:30 on Saturday 10 until 10:30 on Sunday 11 September
Amended service between Cheltenham Spa and Bristol Parkway on Saturday 10 and Sunday 11 September
Amended services to / from Burnham and Taplow each night from 21:30 from Wednesday 7 to Friday 9 September
Reduced service at Pangbourne from 21:30 until 05:00 from Monday 5 to Friday 9 September
Amended Great Western Railway services each night from Monday 5 to Friday 9 September
Buses replace trains between Angmering and Brighton on Sunday 4 September
No trains at Pangbourne after 21:30 on Sunday
Buses replace trains between Reading and Blackwater until 07:25 on Sunday 4 September
No trains at Burnham on Sunday 4 September
Buses replace trains between Maidenhead and Marlow on Sunday 4 September
Amended Great Western Railway services between Reading and Oxford / Swindon from 21:00 Saturday 3 to 09:00 Sunday 4 September
No trains between Cardiff Central and Bridgend via Pencoed on Saturday 3 and Sunday 4 September
No trains between Gloucester and Bristol Parkway / Stroud on Saturday 3 and Sunday 4 September
Amended Great Western Railway service from Tuesday 30 August to Friday 2 September
No trains at Pangbourne after 21:30 on Sunday 28 August
Buses replace trains between Maidenhead and Marlow on Sunday 29 August
No trains at Burnham and Taplow from 23:55 on Saturday 27 and all day Sunday 28 August
Amended service between Gloucester and Bristol Temple Meads, Swindon and Severn Tunnel Junction from Saturday 27 to Monday 29 August
Amended Great Western Railway service between Monday 22 and Friday 26 August
Buses replace trains between Reading and Blackwater until 08:00 on Sunday 21 August
CANCELLED: Engineering work is taking place between Reading and Didcot Parkway on Sunday 21 August
No trains between Reading and Swindon from 23:10 on Saturday 20 until 08:15 on Sunday 21 August
Buses replace trains between Reading / Didcot Parkway and Oxford from 22:30 on Saturday 20 until Sunday 21 August
Amended services to and from London Paddington on Sunday 14 August
Buses replace trains between Reading and Basingstoke until 08:30 on Sunday 14 August
Buses replace trains between Oxford and Worcester Shrub Hill after 22:45 from Monday 15 to Thursday 18 August
Amended late night service in the Bristol Temple Meads area from Monday 15 to Thursday 18 August
Buses replace trains between Swindon and Bristol Temple Meads via Chippenham from 23.30 to 23.59 on Saturday 13 August
No trains at Burnham and Taplow until 06:30 on Saturday 13 August
Buses replace trains between Oxford and Didcot Parkway on Saturday 13 and Sunday 14 August
Buses replace trains between Swindon and Bristol Temple Meads via Chippenham on Saturday 6 August
No trains at Burnham from 23:00 on Saturday 6 and all day Sunday 7 August
Amended Great Western Railway services from Monday 8 to Friday 12 August
Amended services between Leamington Spa and Didcot Parkway / Bicester North from Saturday 6 to Friday 12 August
Amended services to / from Burnham and Taplow each night from 21:30 from Tuesday 2 to Friday 5 August
Amended late night trains between Bristol Temple Meads and Patchway / Bristol Parkway from Monday 1 to Friday 5 August
Buses replace Great Western Railways services between Hereford and Great Malvern from Monday 1 to Friday 5 August
Buses replace trains between Didcot Parkway and Hanborough from Wednesday 3 to Friday 5 August
Amended 04:12 Didcot Parkway to London Paddington on Monday 1 August
Buses replace trains between Bedwyn and Reading each night from 21:24 Monday 1 until 01:24 Friday August
Amended 21:15 and 22:45 London Paddington to Swansea from Monday 1 to Thursday 4 August
Buses replace trains between Bristol Temple Meads and Weston-Super-Mare from 23:00 on Sunday 31 July
Buses replace trains between Maidenhead and Marlow until 05:15 on Monday 1 August
Amended service between Cardiff Central and Swansea from 22:30 on Sunday 31 July
Amended service to and from London Paddington on Saturday 30 and Sunday 31 July
Amended service between Didcot Parkway and Birmingham from Saturday 30 July until Friday 5 August
Amended Great Western Railway services from Monday 25 to Friday 29 July
Buses replace trains between Slough and Windsor & Eton Central on Sunday 24 July
Amended service to and from London Paddington on Saturday 23 and Sunday 24 July