Great Western Railway (GW)

14/05/2018 14:08:05
http://www.gwr.com

Information last updated 20 May 2018 00:36

Company Information

Managing Director
Mark Hopwood 
Head Office
 
Phone
03457000125 
Fax
Textphone number
1800108001971329 (For customers with hearing impairments)
Address
Freepost GREAT WESTERN RAILWAY CUSTOMER SUPPORT
-
-

-
Email address
GWR.feedback@GWR.com  
Network map
Download network map Great Western Railway map PDF

Support & information

Customer services
 
Primary Phone
03457000125
Fax
0
Textphone number
1800108001971329 (For customers with hearing impairments)
Address
Freepost GREAT WESTERN RAILWAY CUSTOMER SUPPORT
.
.

.
Web address
Great Western Railway - Customer Services
Email address
gwrfeedback@gwr.com
Note

Opening hours

Monday to Sunday - 06:00 - 23:00 

Lost Property
 
Phone
03457000125
Address
-
-
-

-
Web address
Great Western Railway - Lost Property
Note

Our Lost Property Helpline keeps an inventory of all lost property items found at our stations, and on board trains which terminate at our stations. 

The more information you can give about an item, and when and where it was lost, the easier it will be to trace.

Items may be held by other train operating companies depending on where the train finished it's journey. We will be able to provide you with contact phone numbers for the other operators.

Opening hours for Lost Property Helpline: 06:00 to 23:00, 7 days a week.


Assisted Travel
 
Phone
0
08001971329
Textphone number
18001 0800 197 1329 (For customers with hearing impairments)
Web address
Great Western Railway - Assisted Travel
Note

Opening hours

Monday to Sunday - 06:00 - 23:00

Ticketing & Fares

Telesales

 

Phone
03457000125
Address



Contact note

Allow three working days for delivery. A next day delivery can be arranged at £6 per transaction. Arrangements can be made at some stations to collect tickets (the card must be produced and the tickets signed for by the card holder).

Opening hours

06:00 - 23:00

Group Travel
 
Phone
03457000125
Contact note

Opening hours

Monday to Friday - 08:00 - 18:00 

Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended service between Swindon and Bristol Temple Meads from 21:30 on Thursday 9 August
Amended service between Swindon and Bristol Temple Meads from 21:30 on Monday 6 August
Amended service between Swindon and Bristol Parkway each night from 20:40 on Tuesday 7 and Wednesday 8 August
Amended 21:29 Severn Beach to Bristol Temple Meads on Tuesday 7 and Wednesday 8 August
Amended 23:20 Bristol Temple Meads to Frome service from Monday 6 to Thursday 9 August
Amended service between Exeter St Davids and Plymouth each night from 22:15 from Monday 6 to Thursday 9 August
No late night / early morning trains at Pangbourne from Monday 6 to Friday 10 August
No late night / early morning trains at Burnham and Taplow from Monday 6 to Friday 10 August
Amended 00:17 Henley-on-Thames to Reading service on Monday 6 August
Amended service between Westbury and Swindon on Saturday 4 and Sunday 5 August
Amended 08:05 Cardiff Central to London Paddington service on Sunday 5 August
Buses replace trains between Reading and Newbury / Bedwyn on Saturday 4 and Sunday 5 August
Amended 20:45 and 22:00 London Paddington to Cardiff Central services on Saturday 4 August
Amended Great Western Railway services in the Cardiff Central area on Sunday 5 August
No trains at Burnham and Taplow from 23:00 on Saturday 4 and all day on Sunday 5 August
No trains at Pangbourne each night after 23:00 on Saturday 4 and Sunday 5 August
Buses replace evening / morning services between Reading and Basingstoke on Saturday 4 and Sunday 5 August
Amended service between Gunnislake / Plymouth and Exeter St Davids each night from 20:00 from Monday 18 to Wednesday 20 June
Amended 00:07 Basingstoke to Reading service on Monday 18 June
Amended 08:10 Swansea to London Paddington service on Sunday 29 July
No trains at Pangbourne after 23:00 on Sunday 29 July
Amended service at Burnham and Taplow until 06:30 on Saturday 28 July
Buses replace trains between Reading and Newbury / Bedwyn on Saturday 28 and Sunday 29 July
Amended service between Newbury and Theale from Monday 30 July to Friday 3 August
Buses replace evening / morning services between Reading and Basingstoke on Saturday 28 and Sunday 29 July
Buses replace trains between Didcot Parkway and Banbury on Saturday 28 and Sunday 29 July
Amended service between Plymouth and Exeter St Davids from Monday 30 July to Thursday 2 August
Buses replace an early morning train service to / from Pangbourne on Monday 30 July
Amended Great Western Railway trains from Monday 23 to Friday 27 July
Retimed service to / from London Paddington on Sunday 22 July
No trains at Pangbourne after 23:00 on Sunday 22 July
No overnight trains at Burnham or Taplow from Monday 23 to Friday 27 July
Buses replace late night / early morning trains between Tilehurst and Pangbourne from Monday 23 until Friday 27 July
Amended service between Newbury and Theale from Monday 23 until Thursday 26 July
Revised service between Bath Spa and Westbury late evening on Saturday 21 and early morning on Sunday 22 July
Retimed service between Swindon and Westbury on Saturday 21 and Sunday 22 July
Buses replace trains between Reading and Basingstoke from 20:30 on Saturday 21 July and early morning / late evening on Sunday 22 July
Amended 04:07 Didcot Parkway to Reading service on Monday 23 July
No trains at Burnham and Taplow from 23:00 on Saturday 21 and all day on Sunday 22 July
Buses replace trains between Reading and Newbury / Bedwyn on Saturday 21 and Sunday 22 July
Buses replace trains between Didcot Parkway and Moreton-in-Marsh / Banbury on Saturday 21 and Sunday 22 July
Retimed service between Bedwyn and Reading on Sunday 27 May
Buses replace late night trains between Tilehurst and Pangbourne on Friday 15 June
Buses replace trains between Exeter St Davids and Barnstaple from Tuesday 12 to Thursday 14 June
Buses replace late night / early morning trains between Slough and Burnham / Taplow from Monday 11 to Friday 15 June
Buses replace an early morning train between Romsey and Southampton Central on Sunday 10 June
Engineering work is taking place between Newport and Severn Tunnel Junction on Saturday 14 and Sunday 15 July
Amended service between London Paddington and Oxford / Banbury until 19:00 on Saturday 26 May
Retimed early morning services between London Paddington and Reading on Sunday 15 July
Amended service between Newbury and Theale from Monday from Monday 16 until Thursday 20 July
Amended 06:03 Reading to Gatwick Airport on Sunday 15 July
Amended Great Western Railway services from Monday 16 to Friday 20 July
Amended service between Reading and Bedwyn until 10:35 on Sunday 15 July
Buses replace evening trains between Avonmouth and Severn Beach from Monday 16 until Wednesday 18 July
Buses replace early morning trains between Pangbourne and Tilehurst on Monday 16 July
Buses replace trains between Bristol Temple Meads and Severn Beach on Saturday 14 and Sunday 15 July
Buses replace late night trains at Pangbourne on Saturday 14 and Sunday 15 July
Amended service at Oxford from Saturday 14 until Sunday 22 July
Amended service between Bristol Parkway and Bristol Temple Meads on Saturday 14 and Sunday 15 July
Buses replace trains between Reading and Basingstoke after 21:00 on Saturday 23 and Sunday 24 June
Buses replace trains between Oxford and Banbury / Hanborough from Monday 9 until Friday 13 July
Amended service between Newbury and Theale from Monday 9 until Thursday 12 July
Amended services to / from Cardiff Central from Monday 21 to Friday 25 May
Amended 03:54 Swansea to London Paddington service from Tuesday 10 to Friday 13 July
Revised 21:15 and 22:45 London Paddington to Swansea services between Monday 9 and Thursday 12 July
Buses replace late night / early morning trains to / from Burnham and Taplow on Thursday 12 July
Buses replace overnight trains between Tilehurst and Pangbourne from Monday 9 until Friday 13 July
Amended Great Western Railway services to and from London Paddington until 14:00 on Sunday 8 July
Buses replace trains between Bristol Temple Meads and Severn Beach on Saturday 7 and Sunday 8 July
Amended late night services between London Paddington and Didcot Parkway on Saturday 7 July
Buses replace trains between Newport and Severn Tunnel Junction / Gloucester until 14:00 on Sunday 8 July
Buses replace trains between Oxford and Banbury / Hanborough on Saturday 7 and Sunday 8 July
Amended 22:33 London Paddington to Bristol Temple Meads service on Sunday 8 July
Buses replace late night trains to / from Pangbourne on Saturday 7 and Sunday 8 July
Amended late night Great Western Railway services to Exeter St Davids on Tuesday 3 July
Amended late night / early morning Great Western Railway services in the Oxford area from Monday 2 to Friday 6 July
Amended late night service between Cardiff Central and Bridgend from Monday 2 until Thursday 5 July
Amended evening / morning service between Reading and Basingstoke on Saturday 16 and Sunday 17 June
Buses replace late night / early morning services to / from Pangbourne on Saturday 30 June and Sunday 1 July
Amended services in the Westbury area until 08:45 on Sunday 1 July
Buses replace trains between Bristol Parkway and Newport on Saturday 30 June and Sunday 1 July
Amended service at Burnham and Taplow until 06:30 on Saturday 30 June
Amended 23:10 Bristol Temple Meads to Frome service on Saturday 30 June
Amended 04:07 Didcot Parkway to Reading service on Monday 2 July
Buses replace CrossCountry services between Basingstoke and Reading after 21:50 on Saturday 30 June
Amended service between Reading and London Paddington until 07:45 on Sunday 1 July
Buses replace trains between Oxford and Banbury / Hanborough on Sunday 1 July
Buses replace late night trains between Tilehurst and Pangbourne on Friday 29 June
Amended late night / early morning services between London Paddington and Swansea from Monday 25 until Friday 29 June
Amended late night Great Western Railway services from Monday 25 to Friday 29 June
No overnight trains at Burnham or Taplow from Monday 25 to Friday 29 June
Buses replace trains between Oxford and Banbury / Hanborough on Sunday 24 June
Amended service between Bristol Temple Meads / Bristol Parkway and Cardiff Central from Monday 25 to Friday 29 June
Amended 00:07 Basingstoke to Reading service on Monday 21 May
Buses replace evening trains to / from Pangbourne on Sunday 24 June
Buses replace trains between Bristol Parkway and Newport on Saturday 23 and Sunday 24 June
Buses replace late night trains between Oxford and Worcester Shrub Hill from Monday 18 to Thursday 21 June
Amended 04:07 Didcot Parkway to Reading service on Monday 18 June
Amended late night service between Reading and Gatwick Airport from Monday 18 to Thursday 21 June
Amended service between Bristol Temple Meads / Bristol Parkway and Cardiff Central from Monday 18 to Friday 22 June
Buses replace trains between Newport and Bristol Parkway on Saturday 16 and Sunday 17 June
Buses replace trains between Slough and Maidenhead from 23:45 on Saturday 16 until 08:15 on Sunday 17 June
Amended service between Reading and Bedwyn on Saturday 16 and Sunday 17 June
Buses replace morning / evening trains to / from Pangbourne on Saturday 16 and Sunday 17 June
Amended services to and from London Paddington on Sunday 10 June
Buses replace trains between Reading and Bedwyn / Basingstoke from 14:05 Saturday 09 and all day Sunday 10 June
Buses replace trains between Taunton and Exeter St Davids from Tuesday 12 until the end of service Thursday 14 June
Amended early morning trains to and from London Paddington on Saturday 09 June
Buses replace late night trains at Pangbourne on Saturday 09 June
Amended Great Western Railway services from Monday 11 to Friday 15 June
Amended Great Western Railway services in the Westbury area from 23:45 Saturday until 08:25 Sunday 10 June
Buses replace trains between Reigate / Redhill to Gatwick Airport from 23:45 on Saturday 09 and all day Sunday 10 June
Amended service between Newbury and Theale from Monday 4 until Thursday 7 June
Amended early morning service at Burnham and Taplow on Saturday 2 June
Amended 08:10 Swansea to London Paddington on Sunday 3 June
Buses replace trains to / from Pangbourne from 21:30 on Sunday 3 June
Amended early morning trains through Swindon until 07:50 on Saturday 2 June
Buses replace trains between Reading and Bedwyn / Basingstoke from 14:05 Saturday 2 and all day Sunday 3 June
Amended evening services between Cardiff Central and Bridgend from Monday 4 until Thursday 7 June
Amended evening Great Western Railway services in the Bristol area from Monday 4 until Friday 8 June
Buses replace evening trains between Avonmouth and Severn Beach from Monday 4 until Thursday 7 June
Buses replace late night / early morning trains between Tilehurst and Pangbourne from Monday 4 until Friday 8 June
Amended late night service to / from Pangbourne after 23:45 on Friday 1 June
Amended service from 20:20 each night at Swindon from Tuesday 29 until Thursday 31 May and from 22:50 on Friday 1 June
No trains at Swindon from Saturday 26 until Monday 28 May
Amended early morning service between London Paddington and Reading on Monday 28 May, Tuesday 29 May and Friday 1 June
Amended late night service between Plymouth and Exeter St Davids from Monday 28 until Thursday 31 May
Amended service between Bristol Temple Meads and Avonmouth on Saturday 26 and Monday 28 May
Buses replace trains between Cheltenham Spa / Evesham and Hereford from Saturday 26 until Wednesday 30 May
Buses replace trains to / from Pangbourne on Saturday 26 and Sunday 27 May
Amended late night services between Newport and Patchway from Monday 28 until Thursday 31 May
Amended evening / morning services to / from London Paddington from Tuesday 22 until Friday 25 May
Amended evening services between Plymouth and Exeter St Davids from Monday 21 to Thursday 24 May
Buses replace late night / early morning trains between Guildford and Redhill from Monday 21 to Friday 25 May
Buses replace late night trains between Bristol Parkway and Gloucester on Monday 21 and Tuesday 22 May