Support & information
- Customer services
- -
- Primary Phone
- 0845 600 15 15
- Address
-
-
-
-
- - Note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
- Lost Property
-
- Phone
- 020 8745 7727
- Address
-
Lost Property
Heathrow Express Atrium
-
UB3 5AP - Email address
- heathrow.lostproperty@excess-baggage.com
- Assisted Travel
-
- Phone
- 0845 600 1515
- Textphone number
- - (For customers with hearing impairments)
- Address
-
Operations Manager
6th Floor
50 Eastbourne Terrace
W2 6LX
Ticketing & Fares
- Telesales
-
- Phone
- 0845 600 15 15
- Address
-
- Contact note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
- Group Travel
-
- Phone
- Business Travel
-
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Early morning engineering work between London Paddington and Southall on Sunday 12 May 2013
- Early morning engineering work between London Paddington and Southall on Sunday 5 May 2013
- Engineering work between Southall and Didcot Parkway from 23:00 Saturday 27 and all day Sunday 28 April 2013