Heathrow Express (HX)

Information last updated 16 June 2009 18:27

Support & information

Customer Services: Monday-Saturday 08:00-22:00 Sunday 08:00-20:00 - Primary Phone Number 0845 600 15 15
Lost Property: Yes - Primary Phone Number 020 8745 7727 - Address Lost Property Heathrow Express Atrium Heathrow Airport UB3 5AP - Email Address heathrow.lostproperty@excess-baggage.com
Assisted Travel: Yes - Primary Phone Number 0845 600 1515 - Address Operations Manager 6th Floor 50 Eastbourne Terrace Paddington London W2 6LX
Network map: View London Midland route maps

Telesales: Monday-Saturday 08:00-22:00 Sunday 08:00-22:00 - Primary Phone Number 0845 600 15 15
Group Travel: Yes
Seat Reservations: No - Note
Not necessary.

Cycle Policy: Yes - Note
Will be carried free unless they occupy a seat required by a customer. They are not carried on trains leaving Heathrow between 07:.30 and 10:00 or Paddington between 16:30 and 19:00 except on Saturdays or Sundays.
Telephones: No

Details: Engineering work between London Paddington and Heathrow Airport until 08:00 on Sunday 11 April 2010
Details: Engineering work between London Paddington and Heathrow Airport on Sunday 4 April 2010
Details: Engineering work between Hayes & Harlington and Heathrow Airport each evening from 22:00 Monday 29 March until Thursday 1 April 2010
Details: Engineering work between London Paddington and Heathrow Airport on Saturday 20 and Sunday 21 March 2010
Details: Engineering work between Hayes & Harlington and Heathrow Airport each evening from 22:00 Tuesday 16 until Thursday 18 March 2010
Details: Engineering work between London Paddington and Heathrow Airport on Saturday 6 and Sunday 7 March 2010
Details: Engineering work between Hayes & Harlington and Heathrow Terminals 1, 2, 3 from 22:00 Monday 10 to 04:45 Friday 14 August 2009