Island Line (IL)

21/08/2017 19:37:16
https://www.southwesternrailway.com/

Information last updated 15 December 2017 13:19

Company Information

Managing Director
Andy Mellors 
Head Office
 
Phone
03456000650 
Fax
Address
-
-
-

-
Email address
customerrelations@swrailway.com  
Network map
Download network map Island Line map

Support & information

Customer services
 
Primary Phone
03456000650
08006920792
Fax
02380 728187
Textphone number
08006920792 (For customers with hearing impairments)
Address
Customer Service Centre
South Western Railway Overline House
Southampton

SO15 1GW
Web address
Island Line
Email address
customerrelations@swrailway.com
Lost Property
 
Phone
02074017861
Address
-
-
-

-
Web address
Island Line - Lost Property
Assisted Travel
 
Phone
0800 52 82 100
08006920792
Textphone number
0800 6920 792 (For customers with hearing impairments)
Web address
Island Line - Assisted Travel
Note
Daily 0600 - 2200

Ticketing & Fares

Telesales

 Select Option 2

Phone
03456000650
Address
Daily 0600 - 2200


Contact note

Open Monday-Sunday, 06:00-22:00 

Group Travel
 
Phone
02380213699
Contact note
Open: Monday-Friday, 08:30-17:30

All Group Travel must be booked in advance: 7 days in advance for up to 49 passengers. 4 weeks in advance for 50 passengers or more. Special arrangements may need to be made for groups of more than 100.
Business Travel
 
Phone
02380213698
Textphone number
- (For customers with hearing impairments)
Contact note

Open: Monday-Friday, 08:30 - 17:30 

Seat reservations
Not available
Penalty fares
View penalty fares policy for this train company

On-board facilities