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- Managing Director
- Patrick Verwer
- Head Office
- Phone
- 0121 634 2040
- Address
-
102 New Street
Birmingham
-
B2 4JB - Email address
- comments@londonmidland.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03448110133
- Address
-
Customer Relations Team
PO BOX 4323
Birmingham
B2 4JB - Web address
- London Midland - Customer Relations
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00
- Lost Property
- Phone
- 03300240215
- Address
-
-
-
-
- - Web address
- London Midland - Lost Property
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Friday - 09:00 - 17:30
- Assisted Travel
- Phone
- 0800 092 4260
- Fax
- 0845 051 8359
- Textphone number
- 03448110133 (For customers with hearing impairments)
- Address
-
Customer Relations Team
London Midland
PO Box 4323
B2 4JB - Web address
- London Midland - Assisted Travel
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03448110133
- Address
-
- Contact note
-
Tickets can be collected from any London Midland Ticket Vending Machine, booking office, or posted first class. All of these services are free of charge.
Further postal charges are as follows:
Royal Mail Recorded Delivery £2
Royal Mail Special Delivery £6
These figures are for UK only.
Tickets are ready for collection 2 hours after booking, quoting the unique reference number and presenting the same credit or debit card used to order the ticket(s).
Opening hours
Monday to Friday - 07:00 - 19:00
Saturday to Sunday - 08:00 - 16:00 - Group Travel
- Phone
- 03448110133
- Contact note
-
We offer discounts of 26% when 10 or more people travel together. However, to ensure there is enough room on your chosen train, please book at least 10 days in advance.
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Buses replace trains between London Euston and Milton Keynes Central / Northampton until 07:20 on Sunday 5 November
- Buses replace trains between Birmingham New Street and Tame Bridge Parkway / Lichfield Trent Valley until 12:20 on Sunday 5 November
- Buses replace London Midland trains between London Euston and Milton Keynes Central / Northampton until 07:20 on Sunday 5 November
- Amended London Midland Service service at Rugby until 12:00 on Sunday 5 November
- Amended 06:38 Wolverhampton to Walsall service on Saturday 4 November
- Buses replace London Midland services between Milton Keynes Central and Northampton from 23:00 until the end of service from Monday 6 to Thursday 9 November
- Buses replace trains between Birmingham New Street and Tame Bridge Parkway / Lichfield Trent Valley until 12:20 on Sunday 29 October
- Amended 06:38 Wolverhampton to Walsall service on Saturday 28 October
- Amended 23:00 Birmingham New Street to Worcester Shrub Hill from Monday 30 October to Thursday 2 November
- Amended London Midland service between North Wembley and Watford Junction from Tuesday 24 to Friday 27 October between 23:30 and 05:30
- Amended London Midland service after 22:30 from London Euston on Monday 11 September
- Amended 06:38 Wolverhampton to Walsall service on Saturday 21 October
- No trains at Long Buckby and Northampton until 21:00 on Sunday 15 October
- Amended 06:38 Wolverhampton to Walsall service on Saturday 14 October
- Amended 09:14, 10:14 and 11:14 Birmingham New Street to London Euston services on Sunday 1 October
- Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 1 October
- CANCELLED: Engineering work in the Rugby area on Sunday 8 October
- Major improvement work at Liverpool Lime Street from Saturday 30 September until Sunday 22 October
- Amended overnight London Midland services from Monday 2 to Friday 6 October
- Buses replace trains between Tame Bridge Parkway and Walsall / Rugeley Trent Valley on Sunday 24 September
- Amended London Midland service overnight from Monday 25 to Friday 29 September
- Buses replace trains between Tame Bridge Parkway and Walsall / Rugeley Trent Valley on Sunday 17 September
- CANCELLED: Engineering work in the Rugby area on Sunday 17 September
- Revised service between Birmingham New Street and Droitwich Spa / Cheltenham Spa from 21:45 each night from Monday 18 September to Thursday 21 September
- Amended London Midland service between Birmingham New Street / Walsall and Rugeley Trent Valley until 10:30 on Sunday 10 September
- Amended London Midland Service service at Rugby until 12:00 on Sunday 10 September
- Amended overnight London Midland services from Monday 4 to Thursday 7 September
- No trains at Northampton from 23:55 until the end of service on Monday 28 August
- Amended 23:00 Birmingham New Street to Worcester Shrub Hill from Monday 28 to Thursday 31 August
- No trains to or from London Euston on Saturday 26 and Sunday 27 August
- Buses replace trains between Tame Bridge Parkway and Walsall / Rugeley Trent Valley from Saturday 19 to Monday 21 August
- Amended 22:54 Birmingham New Street to Northampton service from Monday 21 to Thursday 24 August
- Buses replace trains between Rugeley Trent Valley and Walsall from Tuesday 22 until Monday 28 August
- Amended 05:16 Rugby to London Euston service from Tuesday 22 to Friday 25 August
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