London Midland (LM)

15/02/2016 07:52:21
http://www.londonmidland.com

Information last updated 30 April 2016 03:51

Company Information

Managing Director
Patrick Verwer 
Head Office
 
Phone
0121 634 2040 
Address
102 New Street
Birmingham
-

B2 4JB
Email address
comments@londonmidland.com  
Network map
Download network map London Midland map PDF

Support & information

Customer services
 
Primary Phone
03448110133
Address
Customer Relations Team
PO BOX 4323
Birmingham

B2 4JB
Web address
London Midland - Customer Relations
Email address
comments@londonmidland.com
Note

Opening hours

Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00

Lost Property
 
Phone
03300240215
Address
-
-
-

-
Web address
London Midland - Lost Property
Email address
comments@londonmidland.com
Note

Opening hours

Monday to Friday - 09:00 - 17:30

Assisted Travel
 
Phone
0800 092 4260
Fax
0845 051 8359
Textphone number
03448110133 (For customers with hearing impairments)
Address
Customer Relations Team
London Midland
PO Box 4323

B2 4JB
Web address
London Midland - Assisted Travel
Email address
comments@londonmidland.com
Note

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
03448110133
Address



Contact note

Tickets can be collected from any London Midland Ticket Vending Machine, booking office, or posted first class.  All of these services are free of charge.

Further postal charges are as follows:

Royal Mail Recorded Delivery £2

Royal Mail Special Delivery £6

These figures are for UK only. 

Tickets are ready for collection 2 hours after booking, quoting the unique reference number and presenting the same credit or debit card used to order the ticket(s).

Opening hours

Monday to Friday - 07:00 - 19:00
Saturday to Sunday - 08:00 - 16:00

 

Group Travel
 
Phone
03448110133
Contact note

We offer discounts of 26% when 10 or more people travel together. However, to ensure there is enough room on your chosen train, please book at least 10 days in advance.

Opening hours

Monday to Friday - 08:00 - 18:00


Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Not available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended service between Walsall and Rugeley Town from 22:30 on Sunday 14 August
Amended late night service between Milton Keynes Central and Northampton on Monday 15 August
Amended London Midland service each night from Monday 8 until Thursday 11 August
No London Midland service at Worcester Shrub Hill from Saturday 6 to Wednesday 10 August
Amended London Midland services on Monday 1 August
Amended service between Walsall and Rugeley Trent Valley from 20:30 on Sunday 31 July
Amended service between Didcot Parkway and Birmingham from Saturday 30 July until Friday 5 August
Amended service between Walsall and Rugeley Trent Valley from 20:30 on Sunday 24 July
No trains at Northampton on Sunday 24 July
Amended service between Northampton and London Euston from 21:45 on Monday 18 July
Amended service between Birmingham / Stratford-upon-Avon / Leamington Spa and Bicester North / Didcot Parkway on Sunday 17 July
Buses replace trains between Tame Bridge Parkway and Walsall / Rugeley Trent Valley on Sunday 17 July until 16:00
Buses replace trains between Hereford and Great Malvern on Sunday 17 July
Amended London Midland services from Monday 11 to Friday 15 July
Buses replace trains between Birmingham Snow Hill / Birmingham Moor Street and Dorridge on Sunday 10 July
Buses replace trains between Hereford and Great Malvern on Sunday 10 July
Amended London Midland service from approximately 20:55 on Monday 4 July
Buses replace trains between Leamington Spa and Stratford-upon-Avon / Oxford / Bicester North on Sunday 3 July
Buses replace trains between Hereford and Great Malvern on Saturday 2 and Sunday 3 July
Amended services between Coventry and Northampton from Monday 27 June until Friday 1 July
Buses replace trains between Hereford and Great Malvern on Saturday 25 and Sunday 26 June
Buses replace trains between Hereford and Great Malvern from Saturday 18 until Wednesday 22 June
Amended London Midland service between London Euston and Milton Keynes Central from 22:00 each nigh from Monday 20 to Thursday 23 June
Amended 23:18 Birmingham New Street to Hednesford from Monday 13 to Thursday 16 June
Amended service between Bromsgrove / Worcester and Cheltenham Spa / Oxford / Birmingham New Street from Saturday 11 to Monday 13 June
Amended service between London Euston and Northampton after 21:00 on Monday 6 June
No London Midland services at Worcester Shrub Hill from Monday 6 to Friday 10 June
Amended service between Bromsgrove / Droitwich Spa / Worcester Foregate Street and Cheltenham Spa on Saturday 4 and Sunday 5 June
Amended 23:18 Birmingham New Street to Hednesford service from Tuesday 31 May to Thursday 2 June
Amended service in the Crewe area until the end of service