London Midland (LM)

15/02/2016 07:52:21
http://www.londonmidland.com

Information last updated 23 November 2016 08:47

Company Information

Managing Director
Patrick Verwer 
Head Office
 
Phone
0121 634 2040 
Address
102 New Street
Birmingham
-

B2 4JB
Email address
comments@londonmidland.com  
Network map
Download network map London Midland map PDF

Support & information

Customer services
 
Primary Phone
03448110133
Address
Customer Relations Team
PO BOX 4323
Birmingham

B2 4JB
Web address
London Midland - Customer Relations
Email address
comments@londonmidland.com
Note

Opening hours

Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00

Lost Property
 
Phone
03300240215
Address
-
-
-

-
Web address
London Midland - Lost Property
Email address
comments@londonmidland.com
Note

Opening hours

Monday to Friday - 09:00 - 17:30

Assisted Travel
 
Phone
0800 092 4260
Fax
0845 051 8359
Textphone number
03448110133 (For customers with hearing impairments)
Address
Customer Relations Team
London Midland
PO Box 4323

B2 4JB
Web address
London Midland - Assisted Travel
Email address
comments@londonmidland.com
Note

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
03448110133
Address



Contact note

Tickets can be collected from any London Midland Ticket Vending Machine, booking office, or posted first class.  All of these services are free of charge.

Further postal charges are as follows:

Royal Mail Recorded Delivery £2

Royal Mail Special Delivery £6

These figures are for UK only. 

Tickets are ready for collection 2 hours after booking, quoting the unique reference number and presenting the same credit or debit card used to order the ticket(s).

Opening hours

Monday to Friday - 07:00 - 19:00
Saturday to Sunday - 08:00 - 16:00

 

Group Travel
 
Phone
03448110133
Contact note

We offer discounts of 26% when 10 or more people travel together. However, to ensure there is enough room on your chosen train, please book at least 10 days in advance.

Opening hours

Monday to Friday - 08:00 - 18:00


Business Travel
 
Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Not available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended London Midland service between Droitwich Spa and Hereford from Monday 13 until Thursday 16 February
Amended service to and from London Euston on Sunday 12 February
Amended 23:18 Birmingham New Street to Hednesford service from 7 February to 9 February
Amended late night London Midland service between Birmingham New Street and Worcester Shrub Hill/ Herford form Monday 6 to Thursday 9 February
Amended service between London Euston and Rugby on Sunday 29 January
Buses replace trains between London Euston and Northampton until 07:35 on Sunday 22 January
Amended 05:16 Rugby to London Euston service from Tuesday 24 to Friday 27 January
Amended 22:54 Birmingham New Street to Northampton service from Monday 23 to Thursday 26 January
Amended service over the Christmas and New Year period, Saturday 24 December 2016 to Monday 2 January 2017
Buses replace trains to and from Northampton from 22:30 on Monday 16 January
Buses replace trains between Milton Keynes Central, Northampton and Rugby on Sunday 8 January until 19:00
Amended 23:18 Birmingham New Street to Hednesford from Monday 9 to Thursday 12 January
Buses replace trains between Milton Keynes Central and Northampton from 22:30 on Monday 2 January
Buses replace London Midland trains between London Euston and Milton Keynes Central until 10:00 on Sunday 1 January
Buses replace trains between Watford Junction and St Albans Abbey on Sunday 1 January until 11:15
Amended late night trains to Northampton from Tuesday 27 to Thursday 29 December
Buses replace trains between Stafford and Rugby on Tuesday 27 December
Amended service between London Euston and Birmingham New Street on Tuesday 27 December
Amended 05:16 Rugby to London Euston from Wednesday 14 to Friday 16 December
Buses replace trains between Milton Keynes Central and Northampton from approximately 21:50 each night on Monday 5 to Thursday 8 December