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- Managing Director
- Patrick Verwer
- Head Office
- Phone
- 0121 634 2040
- Address
-
102 New Street
Birmingham
-
B2 4JB - Email address
- comments@londonmidland.com
- Network map
- Download network map
Support & information
- Customer services
- Primary Phone
- 03448110133
- Address
-
Customer Relations Team
PO BOX 4323
Birmingham
B2 4JB - Web address
- London Midland - Customer Relations
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00
- Lost Property
- Phone
- 03300240215
- Address
-
-
-
-
- - Web address
- London Midland - Lost Property
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Friday - 09:00 - 17:30
- Assisted Travel
- Phone
- 0800 092 4260
- Fax
- 0845 051 8359
- Textphone number
- 03448110133 (For customers with hearing impairments)
- Address
-
Customer Relations Team
London Midland
PO Box 4323
B2 4JB - Web address
- London Midland - Assisted Travel
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03448110133
- Address
-
- Contact note
-
Tickets can be collected from any London Midland Ticket Vending Machine, booking office, or posted first class. All of these services are free of charge.
Further postal charges are as follows:
Royal Mail Recorded Delivery £2
Royal Mail Special Delivery £6
These figures are for UK only.
Tickets are ready for collection 2 hours after booking, quoting the unique reference number and presenting the same credit or debit card used to order the ticket(s).
Opening hours
Monday to Friday - 07:00 - 19:00
Saturday to Sunday - 08:00 - 16:00 - Group Travel
- Phone
- 03448110133
- Contact note
-
We offer discounts of 26% when 10 or more people travel together. However, to ensure there is enough room on your chosen train, please book at least 10 days in advance.
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended 05:16 Rugby to London Euston from Wednesday 14 to Friday 16 December
- Buses replace trains between Milton Keynes Central and Northampton from approximately 21:50 each night on Monday 5 to Thursday 8 December
- Buses replace trains between London Euston and Milyon Keynes Central until 07:35 Sunday 27 November
- Reduced late night service from Bushey towards Northampton from Monday 21 to Thursday 24 November
- Amended London Midland service between Birmingham New Street and Smethwick Galton Bridge on Saturday 19 November
- Buses replace trains between Milton Keynes Central and Northampton from 22:30 on Monday 21 November
- Amended service between Cheltenham Spa, Worcester and Bromsgrove on Saturday 19 and Sunday 20 November
- Amended services between Walsall and Rugeley Trent Valley from 20:30 on Sunday 13 November
- Buses replace trains between Milton Keynes Central and Rugby via Northampton until 21:00 on Sunday 13 November
- Amended service between Birmingham New Street and Redditch / Droitwich Spa / Gloucester on Saturday 5 and Sunday 6 November
- Buses replace trains between Milton Keynes Central and Northampton from 22:30 on Monday 7 November
- Amended service between Birmingham New Street and Bromsgrove / Cheltenham Spa from Wednesday 26 October until Friday 4 November
- Amended London Midland service each night from Monday 31 October until Friday 4 November
- Amended London Midland service between Wolverhampton and Birmingham New Street on Saturday 29 October
- Amended service between Birmingham New Street and Bromsgrove / Cheltenham Spa on Saturday 29 and Sunday 30 October
- Amended London Midland service from Monday 24 until Friday 28 October
- Buses replace trains between Stratford-upon-Avon and Birmingham Moor Street via Whitlocks End on Sunday 16 October
- Buses replace trains between Crewe and Stoke-on-Trent / Stafford on Sunday 16 October
- Amended London Midland service from Monday 17 until Thursday 20 October
- Buses replace trains between Birmingham Snow Hill and Stratford-upon-Avon on Saturday 8 and Sunday 9 October
- Buses replace trains between Milton Keynes Central and Northampton from 22:30 on Monday 10 October
- Amended 09:14 Birmingham New Street to London Euston on Sunday 9 October
- Amended services between Walsall and Rugeley Trent Valley from 20:30 on Sunday 2 October
- Amended London Midland services from Monday 3 October to Friday 7 October
- Amended services between Walsall and Rugeley Trent Valley from 20:30 on Sunday 25 September
- Amended late night London Euston to Northampton service on Friday 30 September
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