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- Managing Director
- Patrick Verwer
- Head Office
- Phone
- 0121 634 2040
- Address
-
102 New Street
Birmingham
-
B2 4JB - Email address
- comments@londonmidland.com
- Network map
- Download network map
Support & information
- Customer services
- -
- Primary Phone
- 0844 811 0133
- Fax
- 0121 654 1234
- Textphone number
- 0844 811 0133 (For customers with hearing impairments)
- Address
-
Customer Relations Team
PO BOX 4323
Birmingham
B2 4JB - Web address
- London Midland - Customer Relations
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00
- Lost Property
-
- Phone
- 0121 634 2040
- Address
-
-
-
-
- - Web address
- London Midland - Lost Property
- Note
-
Opening hours
Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00
- Assisted Travel
-
- Phone
- 0800 092 4260
- Fax
- 0845 051 8359
- Textphone number
- 0844 811 0133 (For customers with hearing impairments)
- Address
-
Customer Relations Team
London Midland
PO Box 4323
B2 4JB - Web address
- London Midland - Assisted Travel
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 0844 811 0133
- Address
-
- Contact note
-
Tickets can be collected from any London Midland Ticket Vending Machine, booking office, or posted first class. All of these services are free of charge.
Further postal charges are as follows:
Royal Mail Recorded Delivery £2
Royal Mail Special Delivery £6
These figures are for UK only.
Tickets are ready for collection 2 hours after booking, quoting the unique reference number and presenting the same credit or debit card used to order the ticket(s).
Opening hours
Monday to Friday - 07:00 - 19:00
Saturday to Sunday - 08:00 - 16:00 - Group Travel
-
- Phone
- 08448110133
- Contact note
-
We offer discounts of 26% when 10 or more people travel together. However, to ensure there is enough room on your chosen train, please book at least 10 days in advance.
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
-
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended service between Lichfield Trent Valley and Redditch on Saturday 22 February 2014
- Buses replace trains between Milton Keynes Central and Northampton from 20:20 on Saturday 22 until 08:20 on Sunday 23 February 2014
- Buses replace trains between Walsall and Rugeley Trent Valley until 12:30 on Sunday 16 February 2014
- Buses replace trains between Walsall and Rugeley Trent Valley until 12:30 Sunday 16 February 2014
- Buses replace trains between Milton Keynes Central and Northampton until 09:00 Sunday 16 February 2014
- Amended timetable between Birmingham New Street and Tamworth / Coleshill Parkway from Saturday 15 to Sunday 23 February 2014
- Buses replace trains between Milton Keynes Central, Northampton and Rugby until 21:00 on Sunday 9 February 2014
- Amended service between Crewe and Kidsgrove until 11:00 on Sunday 9 February 2014
- Buses replace trains between Wolverton and Northampton from 22:30 Monday 3 February 2014
- Buses replace trains between Nuneaton, Atherstone and Tamworth until 12:00 on Sunday 2 February 2014
- Buses replace trains between Milton Keynes Central and Northampton until 09:00 Sunday 2 February 2014
- Buses replace trains between Whitlocks End and Stratford-upon-Avon from 21:50 on Saturday 25 January 2014
- Buses replace trains between Watford Junction and St Albans Abbey until 06:00 from Tuesday 21 to Friday 24 January 2014
- Amended timetable between London Euston and Rugby from 20:00 on Monday 20 January 2014
- Buses replace trains between Nuneaton, Atherstone and Tamworth until 12:00 on Sunday 12 January 2014
- Buses replace trains between Milton Keynes Central, Northampton and Rugby until 16:00 on Sunday 12 January 2014
- Buses replace trains between Milton Keynes Central, Northampton and Rugby until 21:00 on Sunday 5 January 2014
- Amended late night London Midland services on Monday 6 January 2014
- Buses replace trains between Rugby and Northampton on Wednesday 1 January 2014
- Amended overnight London Midland services from Monday 30 December to Thursday 2 January 2014
- Reduced service between London Euston and Watford Junction until 10:30 on Monday 30 December 2013
- Buses replace trains between London Euston and Watford Junction from 21:00 on Sunday 29 December 2013
- Buses replace trains between London Euston and Watford Junction from 22:30 on Saturday 28 until 10:30 on Sunday 29 December 2013
- Amended services at Birmingham New Street on Friday 27 and Saturday 28 December 2013
- Amended London Midland service between London Euston and Northampton from 22:30 on Monday 23 December 2013
- Buses replace trains between Milton Keynes Central and Northampton until 12:00 on Sunday 15 December 2013
- Overnight engineering work in the Rugby area from Monday 16 to Thursday 19 December 2013
- Amended service between Milton Keynes Central and Northampton after approximately 23:00 each night from Monday 9 to Thursday 12 December 2013
- Buses replace trains between Watford Junction and St Albans Abbey until 05:45 on Thursday 12 and Friday 13 December 2013
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