London Midland (LM)

24/06/2014 11:02:05
http://www.londonmidland.com

Information last updated 17 September 2014 14:53

Company Information

Managing Director
Patrick Verwer 
Head Office
 
Phone
0121 634 2040 
Address
102 New Street
Birmingham
-

B2 4JB
Email address
comments@londonmidland.com  
Network map
Download network map London Midland map PDF

Support & information

Customer services
-
Primary Phone
03448110133
Textphone number
03448110133 (For customers with hearing impairments)
Address
Customer Relations Team
PO BOX 4323
Birmingham

B2 4JB
Web address
London Midland - Customer Relations
Email address
comments@londonmidland.com
Note

Opening hours

Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00

Lost Property

 

Phone
0121 634 2040
Address
-
-
-

-
Web address
London Midland - Lost Property
Note

Opening hours

Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00

Assisted Travel

 

Phone
0800 092 4260
Fax
0845 051 8359
Textphone number
03448110133 (For customers with hearing impairments)
Address
Customer Relations Team
London Midland
PO Box 4323

B2 4JB
Web address
London Midland - Assisted Travel
Email address
comments@londonmidland.com
Note

Opening hours

Monday to Sunday - 08:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
03448110133
Address



Contact note

Tickets can be collected from any London Midland Ticket Vending Machine, booking office, or posted first class.  All of these services are free of charge.

Further postal charges are as follows:

Royal Mail Recorded Delivery £2

Royal Mail Special Delivery £6

These figures are for UK only. 

Tickets are ready for collection 2 hours after booking, quoting the unique reference number and presenting the same credit or debit card used to order the ticket(s).

Opening hours

Monday to Friday - 07:00 - 19:00
Saturday to Sunday - 08:00 - 16:00

 

Group Travel

 

Phone
03448110133
Contact note

We offer discounts of 26% when 10 or more people travel together. However, to ensure there is enough room on your chosen train, please book at least 10 days in advance.

Opening hours

Monday to Friday - 08:00 - 18:00


Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Not available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Amended service between Wembley Central and Rugby on Sunday 11 January 2015
Amended 23:18 Birmingham New Street to Hednesford from Monday 12 to Thursday 15 January 2015
Buses replace trains between Stafford and Stoke-on-Trent from 22:40 on Saturday 10 until 11:00 on Sunday 11 January 2015
Amended London Midland services on Monday 5 January 2015
Buses replace trains between Crewe and Kidsgrove on Saturday 3 and Sunday 4 January 2015
Buses replace trains between London Euston and Milton Keynes Central / Northampton until 07:20 Sunday 4 January 2014
Amended 09:26 Birmingham Moor Street to Great Malvern service on Sunday 28 December 2014
Amended 09:07 Great Malvern to Stratford-upon-Avon service on Sunday 28 December 2014
Reduced service between Lichfield Trent Valley and Redditch on Saturday 27 December 2014
Amended London Midland services from Monday 29 December to Thursday 1 January
Amended service between Wolverhampton / Stafford and Crewe on Saturday 27 and Sunday 28 December 2014
Amended London Midland services on Monday 22 December 2014
Amended service between Birmingham New Street and Worcester each night after from 21:45 Monday 15 to Thursday 18 December 2014
Amended 23:18 Birmingham New Street to Hednesford from Monday 15 to Thursday 18 December 2014
Amended London Midland services from Monday 8 to Friday 12 December 2014
Amended services through Rugby until 12:00 on Sunday 7 December 2014
Amended London Midland services from Monday 1 to Friday 5 December 2014
Buses replace trains between Watford Junction and St Albans Abbey from 19:30 on Saturday 29 November until the end of service on Sunday 28 December 2014
Buses replace trains between Watford Junction and St Albans Abbey from 19:30 on Saturday 29 and all day on Sunday 30 November 2014
Amended London Midland services on Monday 24 November 2014
Buses replace trains between Watford Junction and St Albans Abbey from 21:15 on Saturday 22 until 10:00 on Sunday 23 November 2014
Buses replace trains between Milton Keynes Central and Northampton / Rugby until 21:00 on Sunday 16 November
Amended London Midland services from Monday 17 to Friday 21 November 2014
Buses replace trains between Watford Junction and St Albans Abbey from 21:15 on Saturday 15 until 10:00 on Sunday 16 November 2014
Buses replace trains between Walsall and Rugeley Trent Valley on Saturday 15 and Sunday 16 November 2014
Amended London Midland services from Monday 10 to Wednesday 12 November 2014
Buses replace trains between Milton Keynes Central and Rugby via Northampton until 10:00 on Sunday 9 November 2014
Buses replace trains between Ledbury and Hereford on Sunday 9 November 2014
Buses replace trains between Walsall and Rugeley Trent Valley on Saturday 8 and Sunday 9 November 2014
Buses replace trains between Watford Junction and St Albans Abbey from 21:15 on Saturday 8 November until 10:00 on Sunday 9 November 2014
Amended 23:18 Birmingham New Street to Hednesford from Monday 3 to Thursday 6 November 2014
Buses replace trains between Birmingham Snow Hill and Dorridge / Stratford-upon-Avon until 11:00 on Sunday 2 November 2014
Amended service between Birmingham / Worcester Shrub Hill and Hereford on Sunday 2 November 2014
Buses replace trains between London Euston and Watford Junction until 05:00 Sunday 2 November 2014
Buses replace trains between Walsall and Rugeley Trent Valley on Saturday 1 and Sunday 2 November 2014
Buses replace trains between Watford Junction and St Albans Abbey from 19:30 Saturday 1 until 13:00 on Sunday 2 November 2014
Amended services at Bushey each night from Tuesday 28 to Thursday 30 October 2014
Buses replace trains between Great Malvern / Ledbury and Hereford on Saturday 25 and Sunday 26 October 2014
Buses replace trains between Walsall and Rugeley Trent Valley on Saturday 25 and Sunday 26 October
Buses replace trains between Watford Junction and St Albans Abbey from 19:30 on Saturday 25 until 13:00 on Sunday 26 October 2014
Amended timetable between Milton Keynes Central and Rugby from 23:55 on Monday 27 October 2014
Major improvement works affecting trains between Watford Junction and London Euston over a series of weekends until April 2015