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- Managing Director
- Patrick Verwer
- Head Office
- Phone
- 0121 634 2040
- Address
-
102 New Street
Birmingham
-
B2 4JB - Email address
- comments@londonmidland.com
- Network map
- Download network map
Support & information
- Customer services
- -
- Primary Phone
- 03448110133
- Textphone number
- 03448110133 (For customers with hearing impairments)
- Address
-
Customer Relations Team
PO BOX 4323
Birmingham
B2 4JB - Web address
- London Midland - Customer Relations
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00
- Lost Property
-
- Phone
- 0121 634 2040
- Address
-
-
-
-
- - Web address
- London Midland - Lost Property
- Note
-
Opening hours
Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00
- Assisted Travel
-
- Phone
- 0800 092 4260
- Fax
- 0845 051 8359
- Textphone number
- 03448110133 (For customers with hearing impairments)
- Address
-
Customer Relations Team
London Midland
PO Box 4323
B2 4JB - Web address
- London Midland - Assisted Travel
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 03448110133
- Address
-
- Contact note
-
Tickets can be collected from any London Midland Ticket Vending Machine, booking office, or posted first class. All of these services are free of charge.
Further postal charges are as follows:
Royal Mail Recorded Delivery £2
Royal Mail Special Delivery £6
These figures are for UK only.
Tickets are ready for collection 2 hours after booking, quoting the unique reference number and presenting the same credit or debit card used to order the ticket(s).
Opening hours
Monday to Friday - 07:00 - 19:00
Saturday to Sunday - 08:00 - 16:00 - Group Travel
-
- Phone
- 03448110133
- Contact note
-
We offer discounts of 26% when 10 or more people travel together. However, to ensure there is enough room on your chosen train, please book at least 10 days in advance.
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
-
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Not available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Amended London Midland service from 23:55 on Monday 25 to 04:05 Tuesday 26 May
- Amended service between Birmingham New Street and Walsall/Rugeley Trent Valley on Monday 25 May
- Amended service between Lichfield Trent Valley and Redditch on Monday 25 May
- Buses replace trains between London Euston and Milton Keynes Central/Northampton until 08:30 on Sunday 24 May
- Amended service between Crewe and Runcorn/Warrington Bank Quay from 13:00 on Saturday 23 and all day Sunday 24 May
- Amended service between Wolverhampton and Stafford/Stone from Saturday 23 to Monday 25 May
- Amended London Midland services from Monday 18 to Thursday 21 May
- Amended London Midland services between London Euston and Milton Keynes Central / Northampton until 07:25 on Sunday 17 May
- Amended service between Derby and Crewe on Sunday 17 May
- Amended London Midland services from Monday 11 to Thursday 14 May
- Amended services between London Euston and Apsley until 07:25 on Sunday 10 May
- Amended London Midland services from Monday 4 to Thursday 7 May
- Amended service between Birmingham New Street and Smethwick Rolfe Street on Saturday 3 and Sunday 4 May
- Amended service between Walsall and Rugeley Trent Valley from 23:00 on Saturday 2 May
- Cancelled 06:26 Rugeley Trent Valley to Birmingham New Street on Saturday 2 May
- Amended service between London Euston and Rugby from 20:05 on Saturday 2 until 12:00 on Monday 4 May
- Amended service between Wolverhampton and Stoke-on-Trent/Runcorn/Warrington Bank Quay from Saturday 2 to Monday 4 May
- Amended London Midland services from Monday 27 to Thursday 30 April
- Buses replace trains between Birmingham New Street / Redditch / Worcester Shrub Hill and Cheltenham Spa on Sunday 26 April
- Amended 23:00 Birmingham New Street to Worcester Shrub Hill from Monday 20 to Thursday 23 April
- Amended London Midland trains through Rugby until 12:00 on Sunday 19 April
- Amended London Midland service from 23:55 on Monday 13 to 04:05 Tuesday 14 April 2015
- Amended 23:18 Birmingham New Street to Hednesford on Wednesday 8 and Thursday 9 April 2015
- Reduced timetable between Lichfield Trent Valley and Redditch on Monday 6 April 2015
- Amended London Midland service on Monday 30 March to Thursday 2 April 2015
- Buses replace trains between Crewe and Kidsgrove on Saturday 4 and Sunday 5 April
- Amended service between Crewe and Warrington Bank Quay from 13:00 on Saturday 4 and all day on Sunday 5 April 2015
- Buses replace trains between Watford Junction and St Albans Abbey from Friday 3 to Monday 6 April 2015
- Buses replace trains between Tame Bridge Parkway and Walsall / Rugeley Trent Valley from Friday 3 to Tuesday 7 April 2015
- Amended London Midland service between London Euston and Milton Keynes Central / Northampton until 07:20 on Sunday 22 March 2015
- Amended London Midland services each night from Monday 23 to Thursday 26 March 2015
- Amended 06:54 London Euston to Northampton service on Sunday 15 March 2015
- Amended London Midland services on Monday 16 March 2015
- No trains at Northampton until 21:00 on Sunday 8 March 2015
- Amended 23:00 Birmingham New Street to Worcester Shrub Hill from Tuesday 10 until Thursday 12 March 2015
- Buses replace trains between Stafford and Stoke-on-Trent from 22:40 on Saturday 7 until 11:00 on Sunday 8 March 2015
- CANCELLED - Buses replace trains between Whitlocks End and Stratford-upon-Avon on Saturday 7 and Sunday 8 March 2015
- Amended service between Walsall and Rugeley Trent Valley on Saturday 7 and Sunday 8 March 2015
- Amended London Midland services from 20:30 to end of service on Monday 2 March
- Buses replace trains between Tame Bridge Parkway / Walsall and Rugeley Trent Valley on Saturday 28 February and Sunday 1 March 2015
- Major improvement works affecting trains between Watford Junction and London Euston from Friday 3 to Monday 6 April 2015
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