Support & information
- Customer services
- -
- Primary Phone
- 0844 811 0133
- Fax
- 0121 654 1234
- Textphone number
- 0844 811 0133 (For customers with hearing impairments)
- Address
-
Customer Relations Team
PO BOX 4323
Birmingham
B2 4JB - Web address
- London Midland - Customer Relations
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00
- Lost Property
-
- Phone
- 0121 634 2040
- Address
-
-
-
-
- - Web address
- London Midland - Lost Property
- Note
-
Opening hours
Monday to Friday - 07:00 - 19:00Saturday to Sunday - 08:00 - 16:00
- Assisted Travel
-
- Phone
- 0800 092 4260
- Fax
- 0845 051 8359
- Textphone number
- 0844 811 0133 (For customers with hearing impairments)
- Address
-
Customer Relations Team
London Midland
PO Box 4323
B2 4JB - Web address
- London Midland - Assisted Travel
- Email address
- comments@londonmidland.com
- Note
-
Opening hours
Monday to Sunday - 08:00 - 22:00
Ticketing & Fares
- Telesales
-
- Phone
- 0844 811 0133
- Address
-
- Contact note
-
Tickets can be collected from any London Midland Ticket Vending Machine, booking office, or posted first class. All of these services are free of charge.
Further postal charges are as follows:
Royal Mail Recorded Delivery £2
Royal Mail Special Delivery £6
These figures are for UK only.
Tickets are ready for collection 2 hours after booking, quoting the unique reference number and presenting the same credit or debit card used to order the ticket(s).
Opening hours
Monday to Sunday - 08:00 - 22:00
- Group Travel
-
- Phone
- 08448110133
- Contact note
-
We offer discounts of 26% when 10 or more people travel together. However, to ensure there is enough room on your chosen train, please book at least 10 days in advance.
Opening hours
Monday to Friday - 08:00 - 18:00
- Business Travel
-
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Engineering work between Tamworth and Rugby until 12:00 on Sunday 11 August 2013
- Engineering work between Coventry and Nuneaton on Saturday 25 May 2013
- Engineering work affecting London Midland from Monday 29 July to Thursday 1 August 2013
- Engineering work between Northampton and Rugby until 16:00 on Sunday 28 July 2013
- Engineering work between Walsall and Hednesford until 12:30 on Sunday 28 July 2013
- Overnight engineering work between Wolverton and Northampton on Monday 22 July 2013
- Engineering between Worcester Shrub Hill and Malvern Link until 15:10 on Sunday 21 July 2013
- Engineering work between Wolverton and Rugby until 21:00 on Sunday 21 July 2013
- Engineering work between Walsall and Hednesford until 12:30 on Sunday 21 July 2013
- Engineering work affecting London Midland on Monday 17 and Tuesday 18 June 2013
- Overnight engineering work affecting London Midland from Monday 15 to Thursday 18 July 2013
- Overnight engineering work between Blake Street and Lichfield Trent Valley from Monday 15 to Wednesday 17 July 2013
- Engineering work between Wolverton and Rugby until 21:00 on Sunday 14 July 2013
- Engineering work between Walsall and Hednesford on Sunday 14 July 2013
- Overnight engineering work between Blake Street and Lichfield Trent Valley on Sunday 14 July 2013
- Engineering work between Walsall and Hednesford until 12:30 on Sunday 7 July 2013
- Engineering work between Blake Street and Lichfield Trent Valley from 21:45 on Sunday 7 July 2013
- Overnight engineering work between Blake Street and Lichfield Trent Valley from 21:50 on Monday 8 to Wednesday 10 July 2013
- Overnight engineering work between Wolverton and Northampton on Monday 8 July 2013
- Overnight engineering work affecting London Midland from Monday 1 to Thursday 4 July 2013
- Overnight engineering work affecting London Midland from Monday 10 to Friday 14 June 2013
- Engineering work between Walsall and Hednesford until 12:30 on Sunday 30 June 2013
- Engineering work between Ledbury and Hereford on Sunday 23 June 2013
- Overnight engineering work between Wolverton and Northampton from Monday 24 to Friday 28 June
- Overnight engineering work affecting London Midland from Monday 3 to Thursday 6 June 2013
- Engineering work at Rugby until 12:00 on Sunday 2 June 2013
- Engineering work between Worcester Shrub Hill and Droitwich Spa until 09:15 on Sunday 2 June 2013
- Engineering work between Worcester Shrub Hill and Droitwich Spa until 16:30 on Sunday 19 May 2013
- Engineering work between London St Pancras International and Luton on Sunday 26 and Monday 27 May 2013
- Engineering work between London Euston and Rugby on Sunday 26 and Monday 27 May 2013
- Engineering work between Charlbury and Hereford on Sunday 26 May 2013
- Engineering work between Crewe and Hartford from 11:00 Saturday 25 to 13:00 Monday 27 May 2013
- Engineering work in the Wolverhampton area from Saturday 25 to Monday 27 May 2013
- Engineering work between Stafford and Stone from 21:00 Saturday 25 to 13:00 Sunday 26 May 2013
- Late night engineering work affecting London Midland from Monday 20 to Thursday 23 May 2013
- Early morning engineering work between London Euston and Northampton until 07:35 on Sunday 19 May 2013
- Engineering work between Walsall and Rugeley Town on Sunday 12 May 2013
- Late night engineering work between Wolverton and Northampton on Monday 13 May 2013
- Engineering work between London Euston and Northampton until 07:35 on Sunday 12 May 2013
- Late night engineering work between Walsall and Hednesford on Wednesday 7 and Thursday 8 May 2013
- Engineering work between Stechford and Birmingham New Street on Sunday 5 and Monday 6 May 2013
- Engineering work between Dudley Port and Wolverhampton until 09:00 on Sunday 5 May 2013
- Engineering work between London Euston and Coventry from 20:00 on Saturday 4 until 12:00 on Monday 6 May 2013
- Engineering work between Stafford and Stoke-on-Trent from 22:40 on Saturday 4 until 11:00 Sunday 5 May 2013
- Engineering work between Watford Junction and St Albans Abbey until 10:00 on Sunday 5 May 2013
- Engineering work between Crewe and Liverpool Lime Street from Saturday 4 until 08:00 Monday 6 May 2013
- Engineering work between Bescot Stadium and Bloxwich on Sunday 28 April 2013
- Engineering work between Northampton and Rugby until 16:00 on Sunday 28 April 2013
- Overnight engineering work between Walsall and Hednesford on Saturday 4 May 2013
- Late night engineering work between Wolverton and Northampton on Monday 29 April 2013