Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Company Information: South West Trains (SW)
Last changed: 16:28 on 3 May 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | South West Trains |
| Managing Director | Stewart Palmer |
| Company Website | http://www.southwesttrains.co.uk/ |
| Head Office - Postal Address |
South West Trains Friars Bridge Court 41-45 Blackfriars Road London SE1 8NZ |
| Head Office - Primary Phone Number | 08700 00 5151 |
| Head Office - Fax | 020 7620 5177 |
| Head Office - Web Address | http://www.southwesttrains.co.uk/ |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Sunday 06:00-22:00 |
| Customer Services - Primary Phone Number | 0845 6000 650 |
| Customer Services - Email Address | customerrelations@swtrains.co.uk |
| Lost Property | Monday-Friday 07:30-19:00 |
| Lost Property - Primary Phone Number | 020 7401 7861 |
| Assisted Travel | Monday-Sunday 06:00-22:00 |
| Assisted Travel - Primary Phone Number | 0800 52 82 100 |
| Assisted Travel - Primary Textphone Number | 0800 692 0792 |
| Assisted Travel - Address | Customer Service Centre South West Trains Overline House Blechynden Terrace Southampton SO15 1GW |
| Assisted Travel - Note |
Disabled Persons Protection Policy available from the given address. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Monday-Sunday 06:00-22:00 |
| Telesales - Primary Phone Number | 0845 6000 650 |
| Telesales - Note |
Please allow 5 days for ticket delivery. |
| Group Travel | Monday-Friday 09:00-17:00 |
| Group Travel - Primary Phone Number | 023 8072 8162 |
| Group Travel - Address | Group Travel Office 1st Floor Overline House Central Station Southampton SO15 1GW |
| Group Travel - Note |
All Group Travel must be booked in advance: Seven days before for up to 49 passengers. Four weeks before for 50 passengers or more Special arrangements may need to be made for groups of more than 100. |
| Seat Reservations | Yes |
| Seat Reservations - Note |
Seats can be reserved free of charge on many main line services (excluding peak time commuter services). |
| Penalty Fares Note |
Penalty Fares are in operation across the South West Train's network except between Tisbury and Pinhoe. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note |
Please view the stations covered by Cycle Restrictions for more information. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Barnes and Feltham on Saturday 19 and Sunday 20 July 2008
- Engineering work between Leatherhead and Effingham Junction on Saturday 19 and Sunday 20 July 2008
- Engineering work between Blackwater / Brookwood and Guildford / Farnham on Sunday 13 July
- Engineering work between Staines and Virginia Water on Saturday 12 and Sunday 13 July 2008
- Engineering work between Ascot and Guildford on Sunday 6 July 2008
- Engineering work between Leatherhead and Effingham Junction on Saturday 5 on Sunday 6 July 2008
- Engineering work between Reading / Woking and Guildford / Ascot / Alton on Sunday 22 June 2008
- Engineering work between Worthing and Brighton from Sunday 22 June until 04:00 Monday 23 June 2008
- Engineering work between Leatherhead and Dorking on Sunday 22 June 2008
- Engineering work between Woking and Alton on Sunday 15 June 2008
- Engineering work between Poole and Wareham on Saturday 7 and Sunday 8 June 2008
- Engineering work between Basingstoke and Winchester from Monday 2 to Wednesday 4 June 2008 each night from 22:40
- Engineering work between Poole and Wareham on Saturday 31 May and Sunday 1 June
- Engineering work between Aldershot and Guildford on Sunday 25 May
- Engineering work between Woking and Haslemere on Sunday 25 May 2008
- Engineering work between Basingstoke and Sailisbury Saturday 24 to Sunday 25 May 2008
- Enginnering work between Poole and Wareham Saturday 24 to Monday 26 May 2008
- Engineering work between New Malden / Twickenham and Shepperton until 16:00 on Sunday 18 May 2008
- Engineering work between Fareham, Portsmouth & Southsea and Portsmouth Harbour until 16:00 on Sunday 18 May 2008
- Engineering work between Woking and Basingstoke on Saturday 17 and Sunday 18 May 2008
- Engineering work between Woking and Basingstoke on Sunday 11 May 2008
- Engineering work between Kingston, Shepperton and Strawberry Hill from Saturday 10 May to Sunday 11 May 2008
