South West Trains (SW)

30/05/2013 16:07:01
http://www.southwesttrains.co.uk/

Information last updated 01 July 2014 12:10

Company Information

Managing Director
Tim Shoveller 
Head Office
 
Phone
08700 00 5151 
Fax
020 7620 5177 
Address
South West Trains
Friars Bridge Court, 41-45 Blackfriars Road
London

SE1 8NZ
Email address
customerrelations@swtrains.co.uk  
Network map
Download network map South West Trains map PDF

Support & information

Customer services
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Primary Phone
0845 6000 650
Address
-
-
-

-
Web address
South West Trains - Customer Relations
Email address
customerrelations@swtrains.co.uk
Note

Opening hours

Monday to Sunday - 06:00 - 22:00

Lost Property

 

Phone
020 7401 7861
Address
-
-
-

-
Note

Opening hours

Monday to Friday - 07:30 - 19:00 

Assisted Travel

 

Phone
0800 52 82 100
Textphone number
0800 692 0792 (For customers with hearing impairments)
Address
Customer Service Centre
South West Trains
Overline House

SO15 1GW
Note

Opening hours

Monday to Sunday - 06:00 - 22:00

Ticketing & Fares

Telesales

 

Phone
0845 6000 650
Address



Contact note

Opening hours

Monday to Sunday - 06:00 - 22:00

Group Travel

 

Phone
023 8072 8162
Address
Group Travel Office
1st Floor
Overline House
SO15 1GW
Contact note

Opening hours

Monday to Friday - 08:30 - 17:30

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares
Buying tickets on the train
Tickets must be purchased before boarding the train. If a passenger boards a train without a ticket they will only be able to purchase a fully priced ticket for their journey, railcard discounts will not apply.

On-board facilities

Engineering works

Service disruptions
Buses replace trains between Southampton Central and Fareham via Netley on Sunday 19 October 2014
Buses replace trains between Woking and Aldershot and between Guildford and Ascot until 10:30 on Sunday 17 August 2014
Buses replace trains between Basingstoke and Salisbury from 21:20 to 07:40 from Monday 11 to Thursday 14 August 2014
Amended service to and from London Waterloo on Sunday 19 October 2014
Buses replace trains between Bracknell / Blackwater and Reading from 01:00 Sunday 19 to 04:00 Monday 20 October 2014
Amended service between Andover and Salisbury from 22:55 on Saturday 11 to 09:20 on Sunday 12 October 2014
Buses replace trains between New Malden and Twickenham on Sunday 12 October 2014
Amended service in the Eastleigh area on Saturday 11 and Sunday 12 October 2014
Amended South West Trains services from Monday 13 to Friday 17 October 2014
Amended South West Trains services from Monday 6 to Friday 10 October 2014
Buses replace trains between Virginia Water and Aldershot / Reading until 16:40 on Sunday 5 October 2014
Buses replace trains between Andover / Romsey and Salisbury until 10:05 on Sunday 5 October 2014
Amended service between Brockenhurst and Bournemouth on Saturday 4 and Sunday 5 October 2014
Amended service in the Guildford area on Saturday 4 and Sunday 5 October 2014
Amended South West Trains services from Monday 29 September to Friday 3 October 2014
Buses replace trains between Richmond and Hounslow / Teddington on Sunday 28 September 2014
Buses replace trains between Hilsea and Portsmouth Harbour until 16:00 on Sunday 28 September 2014
Amended service between Templecombe and Axminster from 22:25 on Saturday 20 and all day Sunday 21 September 2014
No trains between North Camp / Aldershot and Guildford on Sunday 21 September 2014
Buses replace trains between Brockenhurst and Poole on Sunday 21 September 2014
Buses replace trains between Richmond and Hounslow / Teddington on Saturday 20 and Sunday 21 September 2014
No trains between Southampton Central and Netley on Saturday 20 and Sunday 21 September 2014
Amended South West Trains services from Monday 22 to Friday 26 September 2014
Amended South West Trains services from Monday 16 to Friday 19 September 2014
No trains at Woking until 16:20 on Sunday 14 September 2014
Buses replace trains between Richmond and Teddington on Saturday 13 and Sunday 14 September 2014
Buses replace trains between Barnes and Feltham via Hounslow on Sunday 7 September 2014
No trains between New Malden and Teddington on Sunday 7 September 2014
Buses replace trains between Guildford and Petersfield until 10:00 on Sunday 7 September
No trains between Southampton Central and Fareham via Swanwick on Sunday 07 September 2014
Amended South West Trains services from Monday 1 to Friday 5 September 2014
Buses replace trains between New Malden and Twickenham on Sunday 31 August 2014
Diverted trains between Barnes and Feltham via Hounslow until 16:05 on Sunday 31 August 2014
Buses replace trains between Virginia Water and Weybridge on Sunday 24 August 2014
Amended 00:30 Eastleigh to Portsmouth Harbour service from Wednesday 27 to Friday 29 August 2014
Amended South West Trains services from Monday 18 to Friday 22 August 2014
Buses replace trains between Surbiton / Leatherhead and Guildford on Sunday 17 August 2014
Buses replace trains between Virginia Water and Weybridge on Sunday 17 August 2014
Buses replace trains between Virginia Water and Woking / Weybridge on Sunday 10 August 2014
Buses replace trains between Farnham and Alton on Sunday 10 August 2014
Amended 00:50 London Waterloo to Portsmouth Harbour on Monday 4 August 2014
Buses replace trains between Woking and Alton until 16:00 Sunday 3 August 2014
Buses replace trains between Surbiton and Effingham Junction on Sunday 3 August 2014
Buses replace trains between Leatherhead and Dorking on Sunday 3 August 2014
Amended overnight South West Trains services from Monday 28 to Thursday 31 July 2014