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Station Facilities: Ayr (AYR)

Managed by ScotRail 

Smith Street
Smith Street
Ayr
South Ayrshire

KA7 1TH

Last changed: 14:21 on 7 Oct 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 05:20-00:40 Saturday 05:20-00:40 Sunday 05:20-00:40
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep AYR to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 05:30-23:15 Saturday 05:30-23:15 Sunday 08:40-23:05
CCTV Yes
CCTV - Coverage Within station Car park Cycle storage

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens Arrival screens Announcements
Help Point/Phone Staffed response
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 05:30-23:15 Sunday 08:40-23:05 Monday-Friday 05:30-23:15 Saturday 05:30-23:15
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine Location Station concourse and platforms
Telesales No
Oyster PrePay No
Penalty Fares Penalty Fares do not apply when travelling from Ayr station.

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 6015929
Customer Service - Note

To arrrange mobilty assistance for your journey, please telephone 0800 912 2 901 or use Typetalk (for the hard of hearing) on 18001 0800 912 2 901.

Left Luggage No
Lost Property No
Lost Property - Note

Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note Covered concourse
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Ayr station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Friday 05:30-23:15 Saturday 05:30-23:15 Sunday 08:40-23:05
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access No
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets Yes
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • Level to plats 1,2&3 - connecting footbridge or access by street to platform 4
Impaired Mobility Set Down No
Disabled Parking Yes
Disabled Parking - Note
  • Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
  • Parking is free for disabled customers displaying a valid International Blue Badge
Number of Disabled Parking Spaces 7
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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