Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Malvern Link
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- To be confirmed by station operator
- Car park
-
Yes
Station Car Park - 96 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Scratchcards can be purchased at www.londonmidlandparking.com as follows: £13.50 for 10, £27.00 for 20, £40.50 for 30.
Meteor Parking Ltd (Operator)
0870 060 4416 (primary)
comments@londonmidlandparking...
Charges: £1.50 (Saturday/Sunday/Bank Holiday £1.00) daily, £6.00 weekly, £24.00 monthly, £220.00 annually
- Taxi rank
-
No
Link 01684 566665
- Rail replacement
-
In the event of engineering the bus/coach will collect from: Picks up/sets down on Main road, adjacent to station
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:25-18:35
Saturday 07:05-14:20
Sunday Closed
- Self-service machines
- No
- Collect from counter
- Yes
- Collect from machine
-
No
A Permit to Travel machine is available for use when the Ticket Office is closed.
- Penalty fares
-
Penalty Fares apply when travelling from Malvern Link station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 06:25-18:35
Saturday 07:05-14:20
- Accessible ticket machines
-
No
- Accessible ticket office counter
-
No
1 to 1 contact with ticket office staff
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
-
No
- Accessible public telephones
-
No
none
- Nearest stations with more facilities
- Great Malvern
- Accessible toilets
-
No
- Step free access coverage
- Partial station
Level access to Hereford platform from car park via side gate. Footbridge with 21 steps up and down between platforms. Step-free access to Birmingham platform (2) via slope from side road. Step free route between platforms is 400m. 1 step to Booking Hall from both main entrance and Hereford platform.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
-
No
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. - Left luggage
-
No
None - Lost property
-
No
None - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:25-18:35
Saturday 07:05-14:20
Sunday Closed
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [MVL] route
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