Carlisle

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.95
There is not a half-height mirror on the back wall of the lift car to enable wheelchair users to reverse into and out of the lift car and view the lift landing

How many individual seats (Benches count as 1): 9

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 8

How many are there: 2

The vending machine contains sweets. The vending machine contains hot drinks. The vending machine contains cold drinks. The vending machine contains food.
There are two vending machines next to each other.

How many individual seats (Benches count as 1): 16

Luggage Trolley
Cost of Luggage trolley in £: 1

How many individual seats (Benches count as 1): 6
The seats provided are stable.
Seating is provided in a range of heights.
The seating has armrests.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.95
There is not a half-height mirror on the back wall of the lift car to enable wheelchair users to reverse into and out of the lift car and view the lift landing

Cycles are stored in Racks
How many cycle racks: 8
The cycle racks are covered.

How many individual seats (Benches count as 1): 24

Luggage Trolley
Cost of Luggage trolley in £: 1

How many are there: 2

Photos

Luggage Trolley
Cost of Luggage trolley in £: 1

How many individual seats (Benches count as 1): 5

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

How many individual seats (Benches count as 1): 4

Luggage Trolley
Cost of Luggage trolley in £: 1

Luggage Trolley
Cost of Luggage trolley in £: 1

How many individual seats (Benches count as 1): 8

Luggage Trolley
Cost of Luggage trolley in £: 1

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

How many are there: 1

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Under construction at time of audit.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Cycles are stored in Racks
How many cycle racks: 7
The cycle racks are not covered.

Luggage Trolley
Cost of Luggage trolley in £: 1

Under construction at time of audit.

Under construction at time of audit.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens in.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilet layout is suitable for right-handed transfers.
There are grab rails present.
There is an assistance alarm provided.

There are female toilet facilities available.

Cycles are stored in Lockers
How many cycle racks: 6
The cycle racks are covered.

Caffe Ritazza
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

There are male toilet facilities available.

Travel Information Office
How many windows: 1
There are low counters available.

Caffeine Rush
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Main Entrance
This is an entrance and exit.
There is no safe crossing.

Under construction at time of audit.

Stairs
The stairs are not outdoors.
No of steps: 15

Under construction at time of audit.

Stairs Platform 4
The stairs are not outdoors.
No of steps: 17

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Pumpkin Cafe Shop
The approach to the building will not cause difficulty for any users.

Ticket Counter

Ramp
Distance in metres: 20
The ramp has a steep gradient.

Ramp
Distance in metres: 25
The ramp has a steep gradient.

Seating Area

Subway Access

WHSmith
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Station Buildings

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.

Bridge
The bridge is steeply sloped.

Subway
The handrail is continuous.

Subway

Platform Number: 6
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards do not show the next departure.
The display boards do not show the next few departures.

Platform Number: 5
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.

Platform Number: 8
There is no staff assistance on the platform.
There are train announcements.
There are no display boards on this platform.

Platform Number: 7
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards do not show the next departure.
The display boards do not show the next few departures.

Station Approach

Station Buildings

Ticket Hall
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Short Stay Car Park
Please be aware, the spaces are on a slightly raised area where the paving is uneven.
No of Accessible spaces: 3
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Collier Road

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.
There are coloured zones indicating where you should board the train for First or Standard accommodation.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.
There are coloured zones indicating where you should board the train for First or Standard accommodation.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.
There are coloured zones indicating where you should board the train for First or Standard accommodation.

Long Stay Car Park
The car park is close to the building.
No of Accessible spaces: 11
There is no vehicle height restriction barrier at the entrance to the car park.
There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
A wheelchair user can get from the parking area to the station without assistance.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.