Heaton Chapel

How many individual seats (Benches count as 1): 3

Cycles are stored in Racks
How many cycle racks: 15
The cycle racks are not covered.

How many individual seats (Benches count as 1): 3

Cycles are stored in Racks
How many cycle racks: 3
The cycle racks are not covered.

Platform 1 Entrance
This is an entrance and exit.
There is no safe crossing.

Platform 2 Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
The approach to the entrance may cause difficulty for some users.
There is no dropped kerb and the street is cobbled here.
Wheelchair users can use the entrance unaided.

Platform 1 Ramp Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Ticket Counter
How many windows: 1
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Ticket Hall Entrance
This is an entrance and exit.
There is a Pelican crossing.

Ticket Counter
How many windows: 1
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Shelter

Ticket Hall Stairs
The stairs are not outdoors.
Number of Steps: 12,13,18
There is a visual contrast between the step edge and the tread.

Platform 1 Stairs
The stairs are not outdoors.
Number of Steps: 8,8,25
There is a visual contrast between the step edge and the tread.

Shelter

Ramp.
Distance in metres: 25
The ramp has a steep gradient.

Ticket Hall
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are no departure information screens.

Ramp.
Distance in metres: 60
The ramp has a moderate gradient.
This ramp is long and there are no landings to rest on.

Platform Number: 2
There is no staff assistance on the platform.
Assistance in the ticket office only.
There are train announcements.
There are no display boards on this platform.
Boarding ramps are not available – please contact the station operator for assistance.

Platform Number: 1
There is no staff assistance on the platform.
Staff assistance in the ticket office only.
There are train announcements.
There are no display boards on this platform.
Boarding ramps are not available – please contact the station operator for assistance.