Plumstead

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.25
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 3

How many individual seats (Benches count as 1): 5

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

How many individual seats (Benches count as 1): 1

The vending machine contains sweets.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Cycles are stored in Racks
How many cycle racks: 3
The cycle racks are not covered.

General
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Photos

Please be aware that the threshold into the area is not level.

Ticket Counter
How many windows: 1
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Plumstead Road Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Main Entrance
This is an entrance and exit.
There is no safe crossing.

Platform 1 Stairs
The stairs are outdoors.
Number of Steps: 10,10
There is a visual contrast between the step edge and the tread.

Platform 2 Stairs
The stairs are outdoors.
Number of Steps: 10,10
There is a visual contrast between the step edge and the tread.

Stairs to Ticket Office
The stairs are outdoors.
No of steps: 10

Bridge

Footpath

Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Plumstead Road

Walmer Terrace.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.

Residential Area