West Ham

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 2

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
There is contact options for both Information and Emergencies.

How many are there: 2

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets cannot be collected.
Additional Details:
There is an additional ticket machine for oyster cards only.

Ticket Counter
How many windows: 2
There is an induction loop available.
Wheelchair users can access all visitor areas and move around without obstruction.

London Underground Hammersmith & District Lines

Lift for Jubilee Line

Lift for Hammersmith & City and District lines

London Underground Jubilee Line via lift

Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Escalators for Jubilee Line
There are three sets of escalators, two going up and one coming down.
The escalator travels both ways.

Lift to National Rail Platforms

London Underground Jubilee Line via escalator and stairs

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Stairs to National Rail platforms adjacent to lift
The stairs are not outdoors.
Number of Steps: 9,9,9

Stairs for Jubilee Line
The stairs are not outdoors.
Number of Steps: 12,12,12

Stairs to National Rail platforms
The stairs are not outdoors.
Number of Steps: 12,16

Corridor

Walkway from Jubilee line
At the end of the walkway there is lift, stair and escalator access to the Jubilee platforms.

Walkway from Jubilee line
At the end of the walkway there is lift, stair and escalator access to the Jubilee platforms.

Memorial Avenue

Hammersmith & City and District lines

National Rail platforms above

Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

How many individual seats (Benches count as 1): 24

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Lift to National Rail Platforms

Stairs to National Rail platforms
The stairs are not outdoors.
Number of Steps: 12,16

Stairs to National Rail platforms adjacent to lift
The stairs are not outdoors.
Number of Steps: 9,9,9

Platform Number: 8
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 7
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Hammersmith & City and District lines