Gatwick Airport (GTW)

Managed by Gatwick Express 

Gatwick Airport station
South Terminal
Gatwick Airport
West Sussex

Station facilities

  • Station seating facilities

    Station seating facilities Heated waiting areas are available on platforms
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets


    Platforms 1 and 2 

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops


Gatwick Airport

Stations made easy

Route planning around the station including maps and platforms

Show [GTW] route


Station Message: Alert!

The escalators are out of order between platforms 3, 4 and overbridge at Gatwick Airport station.

Getting to and from the station

PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Car Park
Airport Car Park
Gatwick Airport
Opening hours
Monday - Sunday 24 Hours a Day

Blue Badge parking spaces.

Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
CCTV Coverage
Onward travel information

Available from airport.


Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex

Impaired mobility set down / pick up points available

Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.


Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.

Car hire

Yes, various companies operate from both North and South airport terminals, 200 yards from the station.

Ticket buying and collection

Ticket Office
Opening hours
Monday - Sunday 24 Hours a Day
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note
Window 1 is at a compliant height
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Get Oyster cards here
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Smartcards issued
Smartcards validators
For more information on using the Key smartcard, please visit:
Penalty fares
Penalty fares apply for Gatwick Express Southern Thameslink 

Staffing and general services

Information available from staff
Information services - opening times
Monday - Sunday 24 Hours a Day
Passenger Information Systems
Departure screens, Announcements
Customer help points
Lost Property
Excess Baggage Company
Monday - Sunday 05:00 - 22:00
View Excess Baggage Company
North Terminal The Avenue London Gatwick Airport West Sussex RH6 0PJ
Location for Rail Replacement Services

The upper level of the bus station


ATM Machine
Public Wi-Fi

Wifi information at this station

Toilets Location

Platforms 1 and 2 

Baby changing facilities
Baby changing facilities location
National key toilets
Waiting Rooms
Waiting rooms location
Heated waiting areas are available on platforms
Waiting rooms opening hours

Waiting rooms normally available when the station is staffed

Accessibility and mobility access

Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] Phone - 0800 138 1016 Textphone - 0800 138 1018
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 24 Hours a Day

The assisted helpline is not available on Christmas Day.

Staff help available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Step free access coverage
Step free access note
This is a Category A station: This station has step-free level access to all platforms via lifts and escalators.

Access between platforms is via the concourse or overbridge, all with lifts, escalators and stairs.
Wheelchairs available
Wheelchairs available open hours

Wheelchairs may only be available when the station is staffed

Station Map

Station plan

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