Last updated:Today at 10:00
Train companies affected:South Western Railway
St Leonards Warrior Square station, Kings Road, St Leonards, East Sussex, TN37 6HL
This station is not continuously staffed please see staffing times for details of when staff assistance is available.
On way in to access trains from the main station forecourt entrance
Yes
Yes
platform 1
No
There are standing height and wheelchair height ticket counters available.
Yes
Yes
No
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
No
Yes
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards Eastbourne from main entrance from Kings Road. Step free access to platform 2 via side entrance for services towards Hastings via Station Approach Road. Stepped access between platforms available via the station footbridge. No step free interchange between platforms.
No
Yes
platform 1
No
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Booking hall- Available during staffing hours
Yes
Only available when staff present
Heated waiting area in booking hall only available when staff are present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Accessible taxis are available to book
No
2 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for booked assisted travel is the ticket office or you can use the help point on platform 1 if you are travelling towards Bexhill or West St Leonards. If travelling towards Hastings then it may be best to go direct to Platform 2 if you are being dropped off as there is no step free route between the platforms. The entrance to Platform 2 is off Station Approach Road with the step free route direct from the car park . There are staff on all the Southeastern trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
No
Yes
Booking hall- Available during staffing hours
No
Yes
Only available when staff present
Heated waiting area in booking hall only available when staff are present
Yes
APCOA Parking
38 spaces
2 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
No
Yes
Parking charges apply
From 1st June - new off peak evening rate (after 18:00) - £1.50
Yes
Café and Selecta vending machine
Yes
Yes
Public telephones are not wheelchair accessible
12 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
outside station
Yes
No
There are no cycle hire facilities at this station
Towards Hastings: Bus stop next to the Queen Victoria statue on Grand Parade
Towards Battle: Bus stop opposite the Queen Victoria statue on Grand Parade
outside station
Information to plan your onward journey is available in a printable format here