Please follow government guidance and keep journeys to a minimum.

Page last updated on Tuesday 06 April 2021 at 00:01

When you are travel by train, travel with confidence. Here's our Safer Travel Pledge to you.

We are

 

Running more trains to make extra room, new signage to help social distancing, and creating timetables to help reduce delays Extra cleaning at 2500 stations and on over 14000 train carriages with powerful anti-viral products
Installing hand sanister points at over 300 stations, replenishing soap more frequently at stations and on train, and installing vending machines at over 150 stations to provide face coverings and travel hand sanitiser Link to Facebook Messenger tool. Sign up for disruption and crowding alerts on services and at stations
   
  • Avoid busy times - Travel at quieter times and keep your distance wherever possible
  • Wash your hands – Carry hand sanitiser and wash your hands before and after your journey
  • Bring a face covering– Make sure you wear a face covering through your journey unless you are exempt

You can find out more about what we’re doing to keep you safe here

FURTHER INFORMATION

Latest Travel Advice

What This Means for Your Services

How Train Companies are Supporting Your Journey

How You Can Help

Common Questions

Refunds

Train Operating Companies' Guidance Alert Me by Messenger Businesses Advice

Face Coverings and
Face Covering Exemptions

Assisted Travel FAQs London Travel Advice