Chiltern Metro

Tickets may be purchased in advance or on the day of travel from Ticket Offices, Ticket Vending Machines, online retailers, and mobile apps.

If starting your journey from a Midland Metro station, you should purchase a ticket for the Metro service as normal, and this will be accepted as part-payment for the through ticket when this is purchased in Birmingham.

Available to purchase at any time, including on the day of travel.

No reservations are needed.

Valid for outward travel on the date shown on the ticket.

Southbound: Not valid on any train timed to arrive at London Marylebone or London Paddington after 04:29 and before 10:00 Mondays to Fridays (excluding public holidays.)

No restrictions at weekends, nor on public holidays.

Northbound: No restriction from London Marylebone.

Break of journey is permitted.

Valid for return travel within one calendar month.

Northbound: No restriction from London Marylebone.

Southbound: Not valid on any train timed to arrive at London Marylebone or London Paddington after 04:29 and before 10:00 Mondays to Fridays (excluding public holidays.)

No restrictions at weekends, nor on public holidays.

Break of journey is permitted.

Unused tickets may be submitted to the original retailer for a refund within 28 days of expiry. An administration fee may apply.

As Chiltern Metro is a flexible ticket, should you wish to change the date of outward travel you will need to seek a refund from the original retailer and purchase a new ticket.

If the original ticket was purchased from a Train Company there should be no administration fee charged for this provided both the refund and reissue are processed as part of the same transaction.

Should you wish to travel at a time when the ticket is not valid, it will need to be upgraded to the appropriate ticket valid for immediate travel on your chosen service. This should be done at a Ticket Office before boarding a train.