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Chiltern Metro

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

Travel on West Midlands Metro included with an Off-Peak Return to London Marylebone.

Single or Return

Return

Operator

  • Chiltern Railways

Standard Class Ticket Code

CME

Availability

Purchase Location

Tickets may be purchased in advance or on the day of travel from Ticket Offices, Ticket Vending Machines, online retailers, and mobile apps.

If starting your journey from a Midland Metro station, you should purchase a ticket for the Metro service as normal, and this will be accepted as part-payment for the through ticket when this is purchased in Birmingham.

Purchase Availability

Available to purchase at any time, including on the day of travel.

Pre-booking Requirement

No reservations are needed.

Reservations Compulsory

No

Discounts

Children

No

Railcards

No

Outward Journey

Day Of Travel

Valid for outward travel on the date shown on the ticket.

Time Of Travel

Southbound: Not valid on any train timed to arrive at London Marylebone or London Paddington after 04:29 and before 10:00 Mondays to Fridays (excluding public holidays.)

No restrictions at weekends, nor on public holidays.

Northbound: No restriction from London Marylebone.

Break Of Journey

Break of journey is permitted.

Return Journey

Day Of Travel

Valid for return travel within one calendar month.

Time Of Travel

Northbound: No restriction from London Marylebone.

Southbound: Not valid on any train timed to arrive at London Marylebone or London Paddington after 04:29 and before 10:00 Mondays to Fridays (excluding public holidays.)

No restrictions at weekends, nor on public holidays.

Break Of Journey

Break of journey is permitted.

Refunds

Unused tickets may be submitted to the original retailer for a refund within 28 days of expiry. An administration fee may apply.

Changes To Travel Plans

As Chiltern Metro is a flexible ticket, should you wish to change the date of outward travel you will need to seek a refund from the original retailer and purchase a new ticket.

If the original ticket was purchased from a Train Company there should be no administration fee charged for this provided both the refund and reissue are processed as part of the same transaction.

Should you wish to travel at a time when the ticket is not valid, it will need to be upgraded to the appropriate ticket valid for immediate travel on your chosen service. This should be done at a Ticket Office before boarding a train.