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SWR Promo Day Single

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions


South Western Railway Promotional Day Single ticket, valid at Off Peak times only.

Single or Return



  • Island Line
  • South Western Railway

Standard Class Ticket Code



Purchase Location

Promotional tickets are available through the South Western Railway website, and online retailers only.

Pre-booking Requirement


Reservations Compulsory


Seat reservations are not offered on any South Western Railway service.




Discount may vary and is a minimum of 50% of the adult fare.



General Conditions

  • This ticket is only valid for travel on services operated by South Western Railway. The ticket cannot be used on train services provided by another operator.

    The outward part of the ticket is only valid for travel when accompanied by the unused return part of the same ticket.

    This ticket may require you to travel at specific times of day, days of the week or on a specific route. Website journey planners can tell you when your ticket can be used - simply enter your outward and return journey times to see the trains you can travel on. If you board a train at a time when your ticket is not valid, you will be charged the difference between the fare you have paid and the cheapest valid fare for the service concerned.  In some circumstances you may have to pay a penalty fare.  

    All tickets and travel are subject to the  National Rail Conditions of Carriage.

Outward Journey

Day Of Travel

This promotional ticket is valid for travel on the date shown on the ticket and until 04:29 the following day. All travel must be completed by this time

Time Of Travel

The South Western Railway Journey Planner will automatically work out which journeys are valid for your ticket. 

The times when you can use this ticket is indicated by the Restriction Code applicable to the journey you are making. The Restriction Code is a two character (alpha numeric) code. It is shown on most tickets and the meaning can be found by going to [where 'XX' is the two character code].

Break Of Journey

A break of journey is permitted with this ticket.

Return Journey

Day Of Travel

Not applicable.

Time Of Travel

Not applicable.

Break Of Journey

Not applicable.


Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £10 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

Changes To Travel Plans

If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy below).