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Family Return

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions


Advance purchase ticket for families

Single or Return



  • Avanti West Coast

Standard Class Ticket Code



Purchase Location

All channels

Purchase Availability


Pre-booking Requirement

 Tickets must be bought the day before travel. Minimum 1 adult, 1 child . Maximum 2 adults, 4 children

Reservations Compulsory


 Yes, on the Outward journey






General Conditions


Special conditions applicable to the network area


Outward Journey

Day Of Travel

Valid only on the date and time shown on the ticket (per Advance ticket condition).

Time Of Travel


Break Of Journey


Return Journey

Day Of Travel

One calendar month from outward journey.

Time Of Travel


Break Of Journey



Family tickets are non-refundable

Changes To Travel Plans

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.

The origin, destination and Train Company or route shown on the ticket(s) must remain the same.

The difference between the price paid and cost of the next suitable fare for the journey is payable, plus a £10 administration fee per single ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.

Please note that where an Advance ticket has been purchased online and the ticket has either been self-printed at home or downloaded to a mobile device this may alter the rules for changing the ticket. The relevant conditions will be made clear when the ticket is bought.