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Admission Tickets

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

These ticket types are used for admission to attractions.

Single or Return

Single

Operator

  • c2c
  • West Midlands Trains
  • West Midlands Railway
  • Transport for Wales
  • Transport for Greater Manchester
  • TransPennine Express
  • Thameslink
  • Stansted Express
  • Southern
  • Southeastern
  • South Western Railway
  • ScotRail
  • Northern
  • Merseyrail
  • Lumo
  • London Underground
  • London Southend Airport
  • London Overground
  • London Northwestern Railway
  • LNER
  • Island Line
  • Hull Trains
  • Heathrow Express
  • Greater Anglia
  • Great Western Railway
  • Great Northern
  • Grand Central
  • Glasgow Prestwick Airport Ltd
  • Gatwick Express
  • Eurostar
  • Elizabeth line
  • East Midlands Railway
  • CrossCountry
  • Chiltern Railways
  • Caledonian Sleeper
  • Avanti West Coast

Other Class Ticket Code

WN1, WN2, WN3 & WN4

Availability

Purchase Location

Ticket offices and through train company telesales. Tickets may be available on-train from the guard or some self-service ticket macines.

Purchase Availability

N/A

Pre-booking Requirement

There is no need to pre-book these tickets but they must be purchased before arriving at the appropriate railhead. e.g. Windsor Castle admission tickets must be purchased before arriving at Windsor & Eton Central or Windsor & Eton Riverside station. They must not be sold by the railhead station.

Reservations Compulsory

No

Reservations are not available and the admission ticket does not guarantee entry at a particular time. Where an attraction offers a pre-booked arrival time that you want to use, tickets must be purchased through the attraction.

Discounts

Children

Yes

Child discounts may be offered - please check the attraction's page on the National Rail website

Railcards

Yes

Railcard discounts are generally not given, but concessionary admission prices may be offered for Youths or Seniors - please check the attraction's page on the National Rail website

General Conditions

Admission tickets are only valid on the date printed on the ticket and do not guarantee entry to an attraction at a particular time.

Some attractions may allow you to Gift Aid the cost of admission tickets. If you wish to do this, you should check buy your ticket through the attraction.

Admission tickets are sold subject to that attraction's terms and conditions.

Outward Journey

Day Of Travel

Valid for entry on the date shown on the ticket.

Time Of Travel

N/A

Break Of Journey

N/A

Return Journey

Day Of Travel

N/A

Time Of Travel

N/A

Break Of Journey

N/A

Refunds

Your admission ticket is refundable. If you decide not to use your ticket then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee and in some circumstances no refund will be paid. Check with original retailer for details.

Changes To Travel Plans

If you wish to change your ticket's date, you will need to contact the ticket's retailer. You may have to refund your ticket (see below) and buy a ticket for the new date.